# WhatsApp AI agent integration.

> Connect AI agents to WhatsApp Business API. Handle enquiries, bookings, and support. 100+ deployments. PSG grant eligible.

Connect your AI agent to WhatsApp Business API. Handle customer enquiries, booking, support, and sales, all within the app your customers already use. We've deployed WhatsApp integrations across 100+ businesses.

Updated 3 Sep 2026

## What connects.

- Incoming messages → AI agent processes and responds
- Booking confirmations and reminders sent via WhatsApp
- Lead data captured and synced to your CRM
- Escalations routed to human agents with full conversation context

Use cases

Customer Support AutomationYour support team is answering the same questions hundreds of times. We build AI agents that handle the routine across WhatsApp, email and web, so your team handles what actually matters.

AI Appointment BookingPatients and clients book at all hours. Your front desk closes at 6pm. We build AI agents that handle scheduling, reminders, and rescheduling, 24/7, on WhatsApp.

Popular with

Healthcare · Education · F&B · Wellness & Spas · Retail · Childcare

From our glossary

WhatsApp Business API · AI in Customer Service · AI Agent

## Need a WhatsApp integration? We've built it before.

Talk to Volty

## Links

- [Customer Support AutomationYour support team is answering the same questions hundreds of times. We build AI agents that handle the routine across WhatsApp, email and web, so your team handles what actually matters.](https://voltade.com/sg/use-cases/customer-support-automation)
- [AI Appointment BookingPatients and clients book at all hours. Your front desk closes at 6pm. We build AI agents that handle scheduling, reminders, and rescheduling, 24/7, on WhatsApp.](https://voltade.com/sg/use-cases/ai-appointment-booking)
- [Healthcare](https://voltade.com/sg/whatsapp-automation)
- [WhatsApp Business API](https://voltade.com/sg/resources/glossary/what-is-whatsapp-business-api)
- [AI in Customer Service](https://voltade.com/sg/resources/glossary/ai-in-customer-service)
- [AI Agent](https://voltade.com/sg/resources/glossary/what-is-an-ai-agent)