# Volty vs SleekFlow. > Volty vs SleekFlow: an AI teammate against a per-seat omnichannel inbox. Compare setup, WhatsApp handling, pricing and channel coverage. SleekFlow is an omnichannel inbox your team configures and pays for by the seat. Volty is an AI teammate that configures itself and answers customers, at S$199 a month with unlimited seats and unlimited contacts. Updated 11 Sep 2026 ## What you're really deciding. SleekFlow gives your team a shared inbox with AI features bolted on: a finished product you configure, staff, and pay for per seat. Volty is the AI agent itself, at S$199 a month with unlimited seats and unlimited contacts. Volty interviews your team, sets itself up, answers customers in your WhatsApp, and asks you before anything important. The question is not which inbox looks better. It is whether you want a tool your team works, or a teammate that works. ## Side by side. What you get Volty An AI teammate that answers customers, plus the inbox it works in Alternative A shared inbox for your team, with AI features you configure Pricing model Volty Flat monthly plan with unlimited seats and unlimited contacts. You move up only as the AI's workload grows Alternative Per-seat plans. The bill grows every time you add a person Setup Volty Volty interviews your team, configures itself, and answers the same day Alternative Self-service configuration: channels, flows, templates and rules you build Changing how it works Volty Ask for a new field, a new view or an automation and Volty builds it Alternative You work the way the product was built. Feature requests go to their roadmap WhatsApp setup Volty Already connected. Volty handles Meta's message rules and template approvals Alternative You connect the number and maintain templates and approvals yourself Channels Volty WhatsApp and email Alternative Broad international coverage, including WeChat and LINE What customers can send Volty Transcribes voice notes and reads images and documents Alternative Text conversations with template responses Languages Volty Replies in whatever language the customer wrote in Alternative Supported, with per-language templates to maintain Unexpected questions Volty Answers questions it has not seen before, and pulls a named teammate in when it should not answer Alternative Rule-based routing. Off-script questions land on a human Staying in control Volty Routine changes apply on their own. Anything important waits for your approval Alternative Every change is a human editing settings Grant support (SG) Volty Voltade AI solutions are a Pre-Approved Solution under IMDA's SMEs Go Digital programme, so SMEs can get up to 50% PSG support Alternative Not advertised as a Pre-Approved Solution | Feature | Volty | Alternative | Verdict | | --- | --- | --- | --- | | What you get | An AI teammate that answers customers, plus the inbox it works in | A shared inbox for your team, with AI features you configure | | | Pricing model | Flat monthly plan with unlimited seats and unlimited contacts. You move up only as the AI's workload grows | Per-seat plans. The bill grows every time you add a person | | | Setup | Volty interviews your team, configures itself, and answers the same day | Self-service configuration: channels, flows, templates and rules you build | | | Changing how it works | Ask for a new field, a new view or an automation and Volty builds it | You work the way the product was built. Feature requests go to their roadmap | | | WhatsApp setup | Already connected. Volty handles Meta's message rules and template approvals | You connect the number and maintain templates and approvals yourself | | | Channels | WhatsApp and email | Broad international coverage, including WeChat and LINE | | | What customers can send | Transcribes voice notes and reads images and documents | Text conversations with template responses | | | Languages | Replies in whatever language the customer wrote in | Supported, with per-language templates to maintain | | | Unexpected questions | Answers questions it has not seen before, and pulls a named teammate in when it should not answer | Rule-based routing. Off-script questions land on a human | | | Staying in control | Routine changes apply on their own. Anything important waits for your approval | Every change is a human editing settings | | | Grant support (SG) | Voltade AI solutions are a Pre-Approved Solution under IMDA's SMEs Go Digital programme, so SMEs can get up to 50% PSG support | Not advertised as a Pre-Approved Solution | | ## Where Volty is different. ### Your bill tracks the work, not your headcount SleekFlow charges per seat, so growing the team grows the bill before it grows the output. Volty gives you unlimited seats and unlimited contacts on every plan, and you move up a rung only when the AI is doing more work. ### It sets itself up SleekFlow is a product you configure: channels, flows, templates, routing rules. Volty interviews your team, configures itself, and starts answering the same day. ### Ask for changes in plain English Want a new field on a contact, or a view showing only the conversations you care about. Ask Volty and it builds it. With SleekFlow you work the way the product was built. ### It reads what customers actually send Voice notes get transcribed. Photos and documents get read. Replies come back in the language the customer wrote in, without a template per language. ## The honest take. Choose the alternative when If you sell across borders and need WeChat, LINE and the widest international channel list in one inbox, SleekFlow covers more ground than Volty does today. Volty is on WhatsApp and email. Choose Volty when If your conversations happen on WhatsApp, you want the AI to handle them rather than route them to a person, and you don't want the bill to grow every time you hire. Bottom line SleekFlow is a good inbox that your team operates. Volty is the teammate operating it. If you are adding people to keep up with messages, the inbox is not the thing to shop for. Related use cases Customer Support Automation · AI Lead Qualification Popular industries Healthcare · F&B · Retail From our glossary AI Agent vs Chatbot · WhatsApp Business API · Build vs Buy Software ## Still deciding? Let's talk. Talk to Volty Free scoping session. We'll tell you what's possible, what it costs, and whether a PSG or IMDA grant covers it. SMEs are eligible for up to 50% Productivity Solutions Grant (PSG) support for the adoption of Voltade AI solutions, a Pre-Approved Solution under the IMDA SMEs Go Digital programme. ## Links - [Customer Support Automation](https://voltade.com/sg/use-cases/customer-support-automation) - [AI Lead Qualification](https://voltade.com/sg/use-cases/ai-lead-qualification) - [Healthcare](https://voltade.com/sg/whatsapp-automation) - [AI Agent vs Chatbot](https://voltade.com/sg/resources/glossary/ai-agent-vs-chatbot) - [WhatsApp Business API](https://voltade.com/sg/resources/glossary/what-is-whatsapp-business-api) - [Build vs Buy Software](https://voltade.com/sg/resources/glossary/build-vs-buy-software)