# WhatsApp Error: Need to Add Payment Method for Broadcast Campaigns > The WhatsApp broadcast error asking you to add a payment method clears once billing is configured in Meta Business Portfolio. Here are the steps. Fix the WhatsApp Business API error 'Need to add payment method first in order to use the WhatsApp campaign broadcast feature' by configuring payment settings in Meta Business Portfolio. Troubleshooting · 2 min read Updated Nov 4, 2026 ## WhatsApp error: payment method required for broadcasts This error occurs when you try to send WhatsApp campaign broadcasts without a valid payment method configured in Meta Business Portfolio. ## Error Message > "Need to add payment method first in order to use the WhatsApp campaign broadcast feature." ## Why This Happens WhatsApp Business API charges per template message delivered. Meta requires a valid payment method on file before you can: - Send broadcast campaigns - Send template messages that start a new conversation - Use marketing templates ## How to fix this error ### Step-by-Step Payment Setup \1. Go to Meta Business Portfolio \2. Click on WhatsApp account on the left sidebar \3. Click Payment Settings under the account \4. Click Payment Methods on the left sidebar \5. Scroll down to the payment methods section \6. Click Add Payment Method \7. Enter your credit card or payment details \8. Save the payment method ### After Adding Payment \1. Return to your WhatsApp platform (Volty) \2. Try sending your broadcast campaign again \3. The error should be resolved ## Accepted Payment Methods Meta typically accepts: - Credit cards (Visa, Mastercard, American Express) - Debit cards - PayPal (in some regions) - Bank transfers (for larger accounts) ## Understanding WhatsApp Pricing WhatsApp charges per template message delivered, not per conversation. Meta retired conversation-based billing on July 1, 2025. - Template messages are charged by category and by the recipient's country. For a United States number, as of Meta's rate card effective July 1, 2026: marketing $0.0250, utility $0.0034, authentication $0.0034 per message. - Service messages are free up to 1,000 a month. When a customer messages you first, a 24-hour window opens. The first 1,000 messages you send inside those windows each month are free on each business phone number, and since October 1, 2026 Meta charges for every one past that. See the WhatsApp pricing guide by market for current rates across all markets, or price your own volume in the WhatsApp pricing calculator. ## Contact the Volty team For assistance with payment setup or understanding WhatsApp pricing: See how WhatsApp automation works. Our team can help you configure your billing settings. error · payment method · broadcast · billing · meta business · troubleshooting ## Related - How to Fix Meta Error 459 (Account Checkpoint)Error 459 from Meta indicates that your Facebook account has been checkpointed, meaning it is temporarily suspended for security reasons. This comprehensive guide shows you how to resolve this issue, including common scenarios like after paying for Meta verification. - WhatsApp Coexistence Limitations: What You Need to KnowUsing WhatsApp Business App and Volty together on the same number? Understand the key limitations of WhatsApp Coexistence mode, including the critical 14-day disconnection rule if you don't open the WhatsApp Business App regularly. - WhatsApp Account Blocked? How to Restore Access to Your Blocked AccountLearn how to restore access to your blocked WhatsApp account. This comprehensive guide covers temporary vs permanent blocks, 8 common reasons for account blocking, step-by-step recovery instructions, and proactive measures to prevent future blocks. - Meta Developer Docs For the most up-to-date API reference, visit Meta's official docs. ## Need integration help? Volty handles WhatsApp integration automatically. Focus on your business, not the API. Learn about Volty ## Start your free trial Talk to Volty · Start your free trial Sign up for our 7-day trial. No credit card needed. Not convinced? Hear more from our CEO and Volty The Leonard and Volty Show · October 8, 2026 Meta now charges for WhatsApp replies The Leonard and Volty Show · October 1, 2026 Too busy to hire? The Leonard and Volty Show · September 21, 2026 From $500 chatbot jobs to agentic AI The Leonard and Volty Show · September 10, 2026 Your AI is a new employee The Leonard and Volty Show · September 4, 2026 Trust in the AI world The Leonard and Volty Show · August 29, 2026 Does the AI model matter? The Leonard and Volty Show · August 19, 2026 What are AI agents? Meta now charges for WhatsApp replies. Here's what it means for your business, October 8, 2026 ## Links - [WhatsApp pricing guide by market](https://voltade.com/resources/guides/whatsapp/whatsapp-business-api-pricing) - [WhatsApp pricing calculator](https://voltade.com/resources/tools/whatsapp-pricing-calculator) - [See how WhatsApp automation works](https://voltade.com/) - [How to Fix Meta Error 459 (Account Checkpoint)Error 459 from Meta indicates that your Facebook account has been checkpointed, meaning it is temporarily suspended for security reasons. This comprehensive guide shows you how to resolve this issue, including common scenarios like after paying for Meta verification.](https://voltade.com/resources/guides/whatsapp/meta-error-459-checkpoint) - [WhatsApp Coexistence Limitations: What You Need to KnowUsing WhatsApp Business App and Volty together on the same number? Understand the key limitations of WhatsApp Coexistence mode, including the critical 14-day disconnection rule if you don't open the WhatsApp Business App regularly.](https://voltade.com/resources/guides/whatsapp/whatsapp-coexistence-limitations) - [WhatsApp Account Blocked? How to Restore Access to Your Blocked AccountLearn how to restore access to your blocked WhatsApp account. This comprehensive guide covers temporary vs permanent blocks, 8 common reasons for account blocking, step-by-step recovery instructions, and proactive measures to prevent future blocks.](https://voltade.com/resources/guides/whatsapp/whatsapp-account-blocked-restore-access)