# AI Chatbot for Messenger and Instagram > A Messenger and Instagram helpdesk where the chatbot is an AI agent that answers your Page's and Instagram's direct messages, labels and routes conversations, syncs leads to your CRM and hands off to staff. AI agent for Messenger and Instagram customers, answering 24/7 from your business's own information in the same inbox as WhatsApp, with setup in minutes, no chatbot flows to build, and handoff of tricky chats to your team. Start your 7-day Sandbox Trial · See pricing Updated Nov 6, 2026 ## How the free trial works - Start free · Sign up for the 7-day trial. No credit card needed. - Connect your Facebook Page · Connect it once and both Messenger and Instagram come in, beside WhatsApp and email. - Volty learns your business · It interviews your team, drafts its own instructions and tests itself before it talks to a single customer. Start your 7-day Sandbox Trial No credit card needed. ## Companies choose Volty because they can do so much more Why Singapore's #1 car platform chose Volty over SleekFlow (opens in a new tab) Why a clinic with thousands of 5-star Google Reviews chose Volty over Respond.io (opens in a new tab) ### Proven results from businesses 96% enquiries automated Without human +20% lead conversion From 60% faster service 6x man hour savings From automations - Happy Fish3× the daily inquiry volume, from 100 to 300 - Yat Guan60% faster quote turnaround, 3 days to 1 - Yong Kang TCM Clinic+60% more chat traffic absorbed, without new headcount - Cake Inspiration5 sec median reply, down from 9 hours - Prologue Clinic70% of inquiries handled without a human ## The shopper who messages you on Instagram or Messenger gets an answer before they try the next shop - Instant replies to ad clicks · Inquiries, product questions and support requests that arrive as Messenger or Instagram messages are answered by the agent, with the same answers as your WhatsApp. A reply to your Instagram story arrives as a message too. When a customer comes from a click-to-Messenger ad, the ad arrives with the conversation. - Lead capture · When a conversation turns into a sales inquiry, the lead is synced to your CRM with what the customer asked for. HubSpot is built in, and your sales team picks up from there. - Same-chat handoff to staff · Volty labels each conversation, routes it by your rules and escalates the ones that need someone from your team. When a teammate replies, Volty steps back, and the customer stays in the same chat on Messenger or Instagram. ## A Messenger and Instagram helpdesk with an AI agent inside - Connect your Facebook Page once and both Messenger and Instagram come in, beside WhatsApp and email, with the same contact list. Each conversation is filed as Active, Snoozed, Resolved or Spam and assigned to a teammate. ## More for your Facebook Page and Instagram - Leads by ad · Click-to-Messenger ads carry the ad into the conversation, so a mini app can count this month's Messenger leads by the ad they came from. - HubSpot sync · When a customer leaves a phone number or email in Messenger, Volty adds them to HubSpot and assigns the salesperson, once an admin approves the automation. - Instagram DMs in the same inbox · Connect your Facebook Page once and Instagram direct messages come in beside Messenger, answered by the same agent, with the same contact list. - Product recommendations · Connect your product catalog, and the agent can recommend products in the conversation. It answers from your business's own information. - Setup by chat · Volty interviews your team, drafts its own instructions and tests itself before it talks to a single customer. When something changes, you tell Volty in chat. - Labels · Volty labels each conversation as it arrives, so product questions reach the person who sells that product. Whatever is left is shared out in turn. - Voltade · We run our own Instagram and Messenger on Volty, in the same inbox as WhatsApp. - An online business · Answers Messenger from the same inbox and agent as its other channels. ## Why Volty for Messenger and Instagram - Competitive pricing · Every plan is one monthly price that includes seats, monthly active contacts and AI credits, with every helpdesk feature and unlimited inboxes and channels. Extra seats are an add-on. Start with a free 7-day trial. · See pricing Compare helpdesk tools - Go-live in days · Volty interviews your team, drafts its own instructions and tests itself before it talks to a single customer. Connect your Facebook Page once and Messenger and Instagram come in. - Customize from Claude Code · Ask Claude Code, Codex or another coding agent in plain words and it builds automations and mini apps for your helpdesk. Building with your own key is free, and anything that reaches customers waits for an admin. Automations and mini apps ## Customize it from Claude Code Already use Claude Code, Codex or another coding agent? Ask it in plain words and it builds automations and mini apps for your helpdesk through the Volty CLI. - Ask for an automation in one sentence, such as adding every Messenger lead to HubSpot and assigning the salesperson. - Ask for a mini app in one line, such as this month's Messenger leads by the ad they came from, and your team opens it from the Mini Apps page. - Nothing touches your CRM until an admin approves it, and building with your own Claude Code or Codex key is free. See what teams build Built in: HubSpot, Google Calendar, Notion, Shopify and Slack ## Frequently asked questions Software that answers the direct messages customers send to your Facebook Page and your Instagram account. In Volty it is an AI agent inside a shared helpdesk: it answers in plain language from your business's own information and hands over to your team when a person is needed. Yes. Messages from your Facebook Page and Instagram land in one shared inbox with WhatsApp, Instagram and email. Each conversation is filed as Active, Snoozed, Resolved or Spam and assigned to a teammate, and the AI agent hands your team only the ones that need a person. Yes. One agent answers on WhatsApp, Messenger and Instagram, and the conversations land in one shared inbox, so its answers stay consistent across Meta's channels. Connect your product catalog, and the agent can recommend products in the conversation. Leads captured from social conversations are synced to your CRM. HubSpot is built in. No. Volty interviews your team, drafts its own instructions and tests itself before it talks to a customer. When something changes, you tell it in chat. Yes. If you use Claude Code, Codex or another coding agent, sign it in to Volty once through the Volty CLI and ask for what you want in plain words. It builds the same automations and mini apps you can ask for in the Volty chat. Building is free with your own Claude Code or Codex key, and anything it makes that reaches customers waits for an admin to approve it. Every plan is one monthly price that includes seats, active contacts and AI credits, with every helpdesk feature and unlimited inboxes and channels, after a free 7-day trial. The pricing page lists the current plans. ## Start your Sandbox Trial Start your Sandbox Trial Sign up for our 7-day trial. No credit card needed. Not convinced? Hear more from our CEO and Volty The Leonard and Volty Show · October 8, 2026 Meta now charges for WhatsApp replies The Leonard and Volty Show · October 1, 2026 Too busy to hire? The Leonard and Volty Show · September 21, 2026 From $500 chatbot jobs to agentic AI The Leonard and Volty Show · September 10, 2026 Your AI is a new employee The Leonard and Volty Show · September 4, 2026 Trust in the AI world The Leonard and Volty Show · August 29, 2026 Does the AI model matter? The Leonard and Volty Show · August 19, 2026 What are AI agents? Meta now charges for WhatsApp replies. Here's what it means for your business, October 8, 2026 ## Links - [See pricing](https://voltade.com/pricing) - [Why Singapore's #1 car platform chose Volty over SleekFlow →(opens in a new tab)](https://voltade.com/compare/volty-vs-sleekflow) - [Why a clinic with thousands of 5-star Google Reviews chose Volty over Respond.io →(opens in a new tab)](https://voltade.com/compare/volty-vs-respond-io) - [Happy Fish3× the daily inquiry volume, from 100 to 300](https://voltade.com/case-studies/happy-fish) - [Yat Guan60% faster quote turnaround, 3 days to 1](https://voltade.com/case-studies/yat-guan) - [Yong Kang TCM Clinic+60% more chat traffic absorbed, without new headcount](https://voltade.com/case-studies/yong-kang-tcm) - [Cake Inspiration5 sec median reply, down from 9 hours](https://voltade.com/case-studies/cake-inspiration) - [Prologue Clinic70% of inquiries handled without a human](https://voltade.com/case-studies/prologue-clinic) - [Compare helpdesk tools](https://voltade.com/compare/whatsapp-helpdesk-alternatives) - [See what teams build](https://voltade.com/product/dashboards-reports)