# Marketing channel tracking for every lead

> Volty records where each website visitor came from, asks every lead how they heard about you and shows leads by channel, including ChatGPT and Google Search, through to your CRM.

Source tracking for website visitors from Google, Instagram, Facebook ads and ChatGPT, with a question to every lead on how they heard about you and a dashboard of leads by channel.

Talk to Volty · Sandbox Trial

Updated Nov 8, 2026

## What it does

### Lead source dashboard

- Leads by channel, over time
- Search, social, AI, direct and other
- Campaign details from your links

### Visit timeline

- Every visit to your website, dated
- Pages viewed in each visit
- The visit the chat started in

### Lead qualification

- Asked in the chat, at any hour
- The answer saved as the lead's source
- Your other questions too

### Lead funnel

HubSpotSalesforcePipedriveZoho CRM

- Visited to won, stage by stage
- Qualified by Volty
- Sent into your CRM

### Lead list by channel

- WhatsApp, web chat, Messenger, Instagram and email
- The channel shown on every lead
- One view for the whole team

> “Over the months, Volty has saved us over 60 hours each month, improved website lead conversion by 20% and allows conversion to take place faster without a human!”

Timothy Joshua · CEO, illum.e

- Happy Fish · Every class sign-up from the website and WhatsApp, in one list.

## How it works

- 01 · Put Volty's chat on your website · Website visitors are tracked from their first visit, and ad and campaign links carry their details into the chat.
- 02 · Connect your channels · WhatsApp, Messenger, Instagram and email join the same inbox, and Volty asks each lead how they heard about you.
- 03 · Ask Volty for your dashboard · Say which charts you want, such as leads by channel or campaign, and Volty builds it.

## By industry

- Education Know which channel brings enrolment enquiries
- Clinics & Spas See which channel brings new patients and clients
- B2B See which channel brings qualified enquiries
- Ecommerce & Retail Know which ad each customer came from

## Frequently asked questions

The Volty chat on your website records each visitor's first and latest source, classed as search, social, AI, direct or other, with the referring site and campaign details from your links. That includes visitors from ChatGPT and Perplexity. Click-to-WhatsApp and click-to-Messenger ads carry the ad into the chat. Source tracking covers visitors to your own website.

Yes, once the visitor is matched to a contact. You see each visit, the pages they viewed and the visit where they started the chat. It covers visits to your website only, not other sites.

Volty can ask every lead how they heard about you and save the answer as the lead's source, so channels you cannot track still show up in your numbers.

Yes. Volty works with HubSpot, Salesforce, Pipedrive and Zoho CRM, and with any system that has an API. It sends leads when an admin allows it, and some systems ask for approval first.

Ask Volty for them. Describe the chart you want, such as leads by channel or campaign, and Volty builds it on your Tables. It is built from your request, not a ready-made module.

## Start your Sandbox Trial

Talk to Volty · Start your Sandbox Trial

Sign up for our 7-day trial. No credit card needed.

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## Links

- [HubSpot](https://voltade.com/integrations/hubspot)
- [Salesforce](https://voltade.com/integrations/salesforce)
- [Pipedrive](https://voltade.com/integrations/pipedrive)
- [Zoho CRM](https://voltade.com/integrations/zoho-crm)
- [EducationKnow which channel brings enrolment enquiries](https://voltade.com/industries/education)
- [Clinics & SpasSee which channel brings new patients and clients](https://voltade.com/industries/clinics-and-spas)
- [B2BSee which channel brings qualified enquiries](https://voltade.com/industries/b2b)
- [Ecommerce & RetailKnow which ad each customer came from](https://voltade.com/industries/ecommerce)