# Automated Appointment Reminders > Ask Volty to remind every patient on WhatsApp, collect YES and NO confirmations, and rebook the ones who cannot come. You approve it before it runs. Automatic reminders on WhatsApp and email, and on Messenger and Instagram inside Meta's messaging window, with confirm and reschedule replies in the same chat, new times for patients who cannot come, and timing you set once and approve before it runs. Talk to Volty · Sandbox Trial Updated Nov 8, 2026 ## What it does ### Daily, weekly and monthly reminders - Daily, weekly, monthly or six-monthly - Reads Plato or your booking system - A test run that sends nothing ### Reminder flows by treatment - Branch by treatment - Several messages on their own timing - Every message is a template you approved ### No-show reduction - YES and NO update the appointment - A list of who has not confirmed - Nudge the silent ones ### AI rescheduling Appointment BookingWhatsApp AIMessenger & Instagram AIEmail AI - Offers open slots from your calendar - Books the new time and frees the old one - On WhatsApp, Messenger, Instagram or email - A medical clinic on Plato · About 2,700 YES and NO reminder replies handled a month. - Happy Fish · First lesson reminders go out from a list that refreshes itself. ## How it works - 01 · Tell Volty who to remind · Say which treatments, how long before, and what the message should say. - 02 · Check the test run · Volty tries it on tomorrow's real appointments and sends nothing. An admin approves the automation once. - 03 · Reminders go out · On schedule, every day. You see who confirmed, who moved and who has not answered. ## By industry - Clinics & Spas Fewer missed treatments, with confirmations and reschedules handled for you ## Frequently asked questions No. Volty builds it for you from a plain-language request, so the timing, wording and rules fit how your business works. An admin approves it once before it first runs, and again whenever its steps change. From the system that holds your bookings. Plato, the clinic system, is built in, Google Calendar connects through a connector, and any system with an API or an MCP server can be connected. If you have none, Volty can keep the bookings in a table. Yes, for the first message. WhatsApp lets a business start a chat outside the 24-hour window only with a template Meta has approved. Volty can help you draft one, Meta reviews it, and your automation then fills in the patient's name, treatment and time. Volty's AI agent can offer open slots from your booking system, as it can with Plato, book the one the patient picks and release the old one. If you prefer, the reply goes to your team in the helpdesk with the patient's own words. No. An admin approves the automation before it first runs and whenever its steps change, and the message itself is a template you have already approved. A test run on your real appointments sends nothing. ## Start your Sandbox Trial Talk to Volty · Start your Sandbox Trial Sign up for our 7-day trial. No credit card needed. Not convinced? Hear more from our CEO and Volty The Leonard and Volty Show · October 8, 2026 Meta now charges for WhatsApp replies The Leonard and Volty Show · October 1, 2026 Too busy to hire? The Leonard and Volty Show · September 21, 2026 From $500 chatbot jobs to agentic AI The Leonard and Volty Show · September 10, 2026 Your AI is a new employee The Leonard and Volty Show · September 4, 2026 Trust in the AI world The Leonard and Volty Show · August 29, 2026 Does the AI model matter? The Leonard and Volty Show · August 19, 2026 What are AI agents? Meta now charges for WhatsApp replies. Here's what it means for your business, October 8, 2026 ## Links - [Appointment Booking](https://voltade.com/product/appointment-booking) - [WhatsApp AI](https://voltade.com/product/whatsapp-agent) - [Messenger & Instagram AI](https://voltade.com/product/messenger-instagram-agent) - [Email AI](https://voltade.com/product/email-ai) - [Clinics & SpasFewer missed treatments, with confirmations and reschedules handled for you](https://voltade.com/industries/clinics-and-spas)