# AI appointment booking in every chat channel

> Volty offers open times and books, reschedules and cancels in WhatsApp, email, Messenger, Instagram and website chat, keeping the same service and person. Data goes to Tables, Google Calendar or Plato.

Booking, rescheduling and cancellation inside the chat, on WhatsApp, email, Messenger, Instagram and your website.

Talk to Volty · Sandbox Trial

Updated Nov 8, 2026

## What it does

### Self-filling calendar

- Offers only open times
- Your fill rules, in plain words
- Answers at any hour

### Automatic appointment reminders

Appointment Reminders

- Timed WhatsApp messages
- YES confirms, NO offers new times
- Built from your request

### Rescheduling with the same staff

- Finds the existing booking
- Same service, same person
- Frees the old slot

### Cancellation recovery

- Offers a new time first
- Cancels if they still want to
- Or hands it to your team

### Booking on every chat channel

WhatsApp AIMessenger & Instagram AIEmail AI

- WhatsApp and email
- Messenger and Instagram
- Website chat

### Build your own appointment app

- Built by Volty from a chat
- Approved by an admin
- Your team signs in with a WhatsApp or email code

### Calendar and system integrations

Google CalendarPlato MedicalCalendlyAcuity and any other system with an API

- Secure Tables with permissions
- Google Calendar and Plato Medical
- Acuity and any system with an API

> “Delivered real-time human-like response, boosting chat traffic by 60% and bookings by 20%. Customers book appointments within minutes!”

Elson Lee · Founder, Yong Kang TCM Clinic

- Prologue ClinicThe agent finds the slot and books into Plato. Read the case study

## How it works

- 01 · Say how you take bookings · Tell Volty your services, who takes them, your hours and how you want the day filled.
- 02 · Choose where bookings live · A Table in Volty, Google Calendar, Plato, or another system with an API.
- 03 · Customers book in the chat · Volty books, moves and cancels on every channel and tells your team.

## By industry

- Clinics & Spas Cleanings, checkups and follow-ups booked in the chat
- Education Trial lessons booked by parents at any hour

## Frequently asked questions

Into a secure Table inside Volty, with permissions on who can see and edit it, or into your appointment system. Volty works with Google Calendar and Plato Medical, reads Calendly, and connects to Acuity and any other system with an API.

Volty reads the open times from your calendar before it offers one, so it only offers free slots. With Plato it also checks the slot again just before it books.

Volty looks up the booking and offers new times for the same service with the same person, then frees the old slot. If they cancel, Volty offers to reschedule first and cancels only if they still want to, or hands it to your team, as your rules say.

No. They book in the conversation on WhatsApp, email, Messenger, Instagram or website chat. The appointment app you can ask Volty to build is for your staff, who sign in with a WhatsApp or email code. It is not a public booking page.

Ask Volty. Tell it your services, hours, notice rules and how you want the day filled, in plain words, and choose where bookings live. It is built from your request, and an admin approves any app before your team uses it.

## Start your Sandbox Trial

Talk to Volty · Start your Sandbox Trial

Sign up for our 7-day trial. No credit card needed.

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## Links

- [Appointment Reminders](https://voltade.com/product/appointment-reminders)
- [WhatsApp AI](https://voltade.com/product/whatsapp-agent)
- [Messenger & Instagram AI](https://voltade.com/product/messenger-instagram-agent)
- [Email AI](https://voltade.com/product/email-ai)
- [Google Calendar](https://voltade.com/integrations/google-calendar)
- [Plato Medical](https://voltade.com/integrations/plato)
- [Calendly](https://voltade.com/integrations/calendly)
- [Acuity and any other system with an API](https://voltade.com/integrations/custom-api)
- [Prologue ClinicThe agent finds the slot and books into Plato.Read the case study](https://voltade.com/case-studies/prologue-clinic)
- [Clinics & SpasCleanings, checkups and follow-ups booked in the chat](https://voltade.com/industries/clinics-and-spas)
- [EducationTrial lessons booked by parents at any hour](https://voltade.com/industries/education)