# Voltade - AI Solutions for SMEs
# https://voltade.com

> Voltade is a Singapore-based AI company specializing in enterprise-grade AI CRM solutions for SMEs. We help businesses automate customer engagement, streamline operations, and leverage AI without the enterprise price tag.

## Company Overview
- Founded: 2021
- Location: Singapore
- Focus: AI CRM, Business Automation, WhatsApp Business API
- Target Market: Singapore SMEs (Small and Medium Enterprises)

## Products

### Envoy AI CRM
Envoy is our flagship AI-powered Customer Relationship Management platform designed specifically for Singapore SMEs.

**Key Features:**
- GPT-5 powered AI chatbots with deep business context
- WhatsApp Business API integration (Meta Business Partner)
- Omnichannel messaging (WhatsApp, Email, Instagram, Facebook Messenger, LINE, Telegram)
- Deep integrations with 13+ Singapore business systems (Plato, WESS, Shopify, Xero, WooCommerce, SAP)
- Voice note transcription and image understanding
- Automated follow-ups and intelligent escalation
- Knowledge base with RAG (Retrieval Augmented Generation)
- Customer database with full history
- Analytics and reporting

**Pricing:**
- Essentials PSG: From $2.3k/year (after PSG grant)
- Custom PSG: From $9k/year (after PSG grant)
- Enterprise: From $27k (via EDG or AI x DL grants)
- All plans include unlimited users, seats, and outlets

**Certifications:**
- PSG Pre-Approved Vendor
- Meta Business Partner
- IMDA approved

### Gateway
Gateway is our AI workflow automation platform for complex business processes.

**Capabilities:**
- Invoice analysis and processing
- Research workflow automation
- Document understanding and extraction
- Multi-system integration

## Government Grants
We help SMEs access various Singapore government grants:
- PSG (Productivity Solutions Grant) - Up to 50% support, $30k cap
- EDG (Enterprise Development Grant) - Up to 50-70% support
- MRA (Market Readiness Assistance)
- SFEC (SkillsFuture Enterprise Credit)
- And more...

## Useful URLs

### Main Pages
- Homepage: https://voltade.com
- Envoy AI CRM: https://voltade.com/envoy
- Envoy Pricing: https://voltade.com/envoy/pricing
- Envoy AI Features: https://voltade.com/envoy/ai
- Gateway Platform: https://voltade.com/gateway

### Resources
- Product Updates: https://voltade.com/envoy/updates
- Help Centre: https://voltade.com/envoy/help-centre
- Government Grants Guide: https://voltade.com/grants

### Industry Solutions
- Spa & Wellness: https://voltade.com/digitalbrain/spa
- Schools & Education: https://voltade.com/digitalbrain/school
- Manufacturing: https://voltade.com/digitalbrain/manufacturing
- Portfolio: https://voltade.com/portfolio

### Legal
- Privacy Policy: https://voltade.com/privacy-policy
- Terms of Service: https://voltade.com/terms-of-service

## Frequently Asked Questions

**Q: What is Envoy AI CRM?**
A: Envoy is an AI-powered CRM platform that combines a unified inbox, customer database, and GPT-5 powered chatbots connected to your business systems. It helps Singapore SMEs automate customer engagement across WhatsApp, email, and social channels.

**Q: How much does Envoy cost?**
A: Envoy starts from $2.3k/year after PSG grant (50% subsidy). The Custom plan is $9k/year after PSG, and Enterprise plans start from $27k. All plans include unlimited users and seats.

**Q: What channels does Envoy support?**
A: Envoy supports WhatsApp Business API, Email, Facebook Messenger, Instagram, LINE, and Telegram - all in one unified inbox.

**Q: Is Envoy PSG approved?**
A: Yes, Voltade is a PSG pre-approved vendor. Singapore SMEs can claim up to 50% of the cost through the Productivity Solutions Grant.

**Q: What systems can Envoy integrate with?**
A: Envoy integrates with 13+ Singapore business systems including Plato, WESS, Shopify, Xero, WooCommerce, SAP, Odoo, and HubSpot.

**Q: How is Envoy different from other CRMs?**
A: Unlike generic CRMs, Envoy's AI has full context from your business systems. When customers ask about orders, appointments, or inventory, the AI can check your actual data and provide accurate answers instantly.

## Contact Information
- WhatsApp: +65 8380 9885
- Email: human@voltade.com
- Website: https://voltade.com
- Demo: https://envoy-crm.voltade.com/pre-chat/whatsapp/MgSPz7pvTSJmLMz6Xr643Hhq

## Technical Information
- Stack: React, TypeScript, Vite, Tailwind CSS
- Hosting: Singapore-based infrastructure
- Security: Single-tenant databases, continuous backups, SOC2-ready
- API: RESTful APIs with webhook support

---
Last updated: 2025-12-09