# Xola and Volty > Ticket holders running late ask on WhatsApp for a later entry and Volty reads Xola open time slots, while private group requests from web chat go to sales. Attractions and tour operators on Xola let Volty tell ticket holders about open time slots, entry and parking, and pass private buyouts to sales. Talk to Volty · Free trial Updated 2 Nov 2026 ## A later entry time A ticket holder is running late. Volty reads the booking and the open times. TW Terrence Walker WhatsApp · Ticket holder We have the 6pm lantern walk tonight but we're stuck in traffic. Can we switch to later? Xola order · Terrence Walker · Lantern walk · Fri 6 Nov 6pm · 3 tickets · 7:30pm has 5 left Volty No problem, Terrence. The 7:30pm walk tonight has room for your 3 tickets. Shall I ask the team to move you? Yes thank you Waiting for approval Xola change: Walker, Lantern walk 6pm to 7:30pm tonight, 3 tickets Approve · Edit · Decline Google Sheets Lantern walk · Fri 6 Nov | | Time | Sold | Left | | --- | --- | --- | --- | | 2 | 6:00 pm | 40 | 0 | | 3 | 7:30 pm | 35 | 5 | | 4 | 9:00 pm | 22 | 18 | Row 3 added by Volty ## What Volty does with Xola Xola is booking, ticketing and reservation software for tours and attractions. Volty calls Xola's API with a key tied to your seller account. A visitor asking whether Friday night still has tickets hears what is open, and a ticket holder asking to change a time gets a change proposed for a colleague to approve. - Open times from Xola · Volty reads the experience's availability before it offers a time. - Ticket holder questions · Entry time, guest count and what is included read from the booking. - Private events to sales · A buyout or a corporate group goes to a named colleague. - Late swaps, approved · Moving tickets to a later time slot needs guest services to approve. Connects with Xola API with a seller API key Volty reads Experiences, schedules, orders, guests Volty can change Orders and time changes, Off until you switch them Setup Our team, with your guest services lead Category Hospitality, food & events Group and private bookings sent to the right colleague. ### A company outing A manager asks about a private group. Volty gathers the details for sales. WV Website visitor Web chat · Website visitor Can we book the whole venue for a team event? About 60 people in December. Volty We'd love to host you. Which dates in December work, and would you like food added? Then Alicia from our events team can send a quote. Thursday the 10th or 17th, yes to food. I'm Sarah Kim. Alicia Thanks Sarah, I'll send a quote for both Thursdays this afternoon. ## As an automation Describe it to Volty in a sentence; it drafts the automation and an admin turns it on. Day-of visit details - When · Opening day, 9am · One morning run - Step 1 · Lists today's orders · By experience and time - Step 2 · Sends parking and entry · Lot, gate and arrival time - Step 3 · Handles late arrivals · Guest services approves swaps Ticket holders ask about times and entry, and hear it from Xola. ## How Volty connects to Xola Xola authenticates API calls with an API key sent in an X-API-KEY header. We use a key from your seller account, so Volty sees your experiences and orders and nothing from other sellers. - 01 · Choose the experiences · Which experiences, schedules and order fields Volty may read. - 02 · Issue a seller key · Your Xola account provides the API key Volty sends with each call. - 03 · Approve in Volty · An admin turns the connection on once. - 04 · Set order changes · Creating an order or moving tickets starts Off; most venues use Check with staff. ### The tools Volty gets Each one is a switch on the Sources page in Volty. - Check open time slots for an experience · Reads - Open a ticket holder's Xola order · Reads - Create a Xola order · Changes - Move tickets to a later slot · Changes Reading tools can be turned on straight away. Anything that changes Xola starts Off, and once on it can be set to check with staff, so each change waits for a colleague. ## Common questions ### How does Volty sign in to Xola? With an API key from your Xola seller account, sent on each call as Xola's documentation describes. The key reaches your own experiences and orders, and we agree with you which of them Volty reads before the connection is turned on. ### Can a ticket holder who is running late switch to a later time? Volty can check which later slots have room for the whole party and propose the swap. The move tool starts Off; set to Check with staff, guest services approves it in the thread and the order changes in Xola. ### What happens with a corporate buyout request? Volty asks for the date, headcount and food needs, then hands the conversation to the colleague you name for private events. It does not price a buyout, since that is your quote to make. ### How much does it cost to connect Xola with Volty? Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger. ## Related integrations - Bookeo Hospitality, food & events - Resova Hospitality, food & events - Eventbrite Calendar & booking - Eventzilla Hospitality, food & events - Web chat Messaging channels All integrations ## Start your free trial Talk to Volty · Start your free trial Sign up for our 7-day trial. No credit card needed. ## Not convinced? Hear more from our CEO and Volty The Leonard and Volty Show · 8 October 2026 ### Meta now charges for WhatsApp replies The Leonard and Volty Show · 1 October 2026 ### Too busy to hire? The Leonard and Volty Show · 21 September 2026 ### From $500 chatbot jobs to agentic AI The Leonard and Volty Show · 10 September 2026 ### Your AI is a new employee The Leonard and Volty Show · 4 September 2026 ### Trust in the AI world The Leonard and Volty Show · 29 August 2026 ### Does the AI model matter? The Leonard and Volty Show · 19 August 2026 ### What are AI agents? Meta now charges for WhatsApp replies. Here's what it means for your business, 8 October 2026 ## Links - [Hospitality, food & events](https://voltade.com/integrations?category=hospitality) - [BookeoHospitality, food & events](https://voltade.com/integrations/bookeo) - [ResovaHospitality, food & events](https://voltade.com/integrations/resova) - [EventbriteCalendar & booking](https://voltade.com/integrations/eventbrite) - [EventzillaHospitality, food & events](https://voltade.com/integrations/eventzilla) - [Web chatMessaging channels](https://voltade.com/integrations/web-chat) - [All integrations](https://voltade.com/integrations)