# WeTravel and Volty > Group travelers ask on WhatsApp what is left to pay or by email what the trip includes, and Volty reads their WeTravel booking and payment plan. Group travel companies on WeTravel let Volty tell each traveler their paid balance, next installment and trip inclusions, without staff opening the booking. Talk to Volty · Free trial Updated 2 Nov 2026 ## What's left to pay A traveler asks about the balance. Volty reads the payment plan in WeTravel. PR Priya Raman WhatsApp · Traveler Hi, how much do I still owe for the Peru trip and when is it due? WeTravel bookings · Priya Raman · Sacred Valley, Mar 2027 · $1,450 paid · $1,800 due 15 Dec Volty Hi Priya, you've paid $1,450 toward the Sacred Valley trip. The remaining $1,800 is due on 15 December. Would you like me to resend your payment link? Yes please Volty Done, it's on its way to your email. Anything else about the trip? WeTravel booking Sacred Valley, Mar 2027 Deposit paid Traveler Priya Raman Trip price $3,250 Paid $1,450 Next payment $1,800 · 15 Dec Payment plan as WeTravel showed it on Priya's booking ## What Volty does with WeTravel WeTravel is a booking and payment platform for multi-day group travel companies. Volty reads WeTravel through the Partner API token your Pro account generates. Travelers ask what is left to pay, when it is due and what the trip includes, and Volty answers from their own booking, bringing in your team for anything it should not decide. - Balance and due dates · Volty reads the traveler's payment plan before it answers. - What the trip includes · Itinerary and inclusions answered from your trip details. - One buyer, one booking · Volty pulls the bookings on that trip and opens only the buyer it has matched. - Refunds go to staff · Cancellations and refunds are passed to a named colleague. Connects with WeTravel Partner API, Pro accounts Volty reads Trips, bookings by buyer, availability, payments Volty can change Resend a payment link, Off by default Setup Built by the Volty team with your operations lead Category Hospitality, food & events Travelers ask what is included and when the next payment is due. ### Is the flight included A traveler asks what the price covers. Volty answers from the trip. MB Marcus Bell Gmail · Traveler Does the Iceland trip price include the flight from Boston, or only the ground part? WeTravel bookings · Iceland Ring Road, Jun 2027 · Includes lodging, guide, transfers · Flights not included Volty Hi Marcus, the Iceland Ring Road price covers lodging, your guide and airport transfers in Reykjavik. International flights are booked separately. I can ask Hannah to send the recommended arrival times. ## As an automation Describe it to Volty in a sentence; it drafts the automation and an admin turns it on. Payment due soon - When · Monday mornings · One run per week - Step 1 · Reads payments due · In the next 14 days - Step 2 · Messages each traveler · Amount and due date - Step 3 · Fields the questions back · Refund asks go to the trip lead A traveler's balance and trip dates read from WeTravel in the chat. ## How Volty connects to WeTravel WeTravel's Partner API is open to Pro accounts. An admin generates the key under Partner API Integration in account settings; WeTravel shows it once, so it goes straight into the connection. - 01 · Generate the Partner API key · In WeTravel account settings, scroll to Partner API Integration and click Generate API Key. - 02 · Pick the trips · We agree which trips and booking fields Volty reads: availability, bookings, payment status. - 03 · Approve in Volty · A workspace admin approves the connection before any traveler is answered. - 04 · Decide on payment links · Resending a payment link is a change, so it starts Off. ### The tools Volty gets Each one is a switch on the Sources page in Volty. - Find a traveler's WeTravel booking · Reads - Read a trip's inclusions and dates · Reads - Read paid and due installments · Reads - Resend the payment link · Changes Reading tools can be turned on straight away. Anything that changes WeTravel starts Off, and once on it can be set to check with staff, so each change waits for a colleague. ## Common questions ### Which WeTravel plan do we need for this? WeTravel offers its Partner API to Pro accounts. An admin generates the key in account settings under Partner API Integration. WeTravel shows the key once, so we enter it into the connection during setup rather than having it emailed around. ### Can travelers get refunds or cancel through Volty? No. Volty reads the payment plan and can resend a payment link if you switch that on. Cancellations and refunds are passed to the trip lead you name, with the booking details attached, because your terms decide them. ### Does Volty know what each trip includes? Yes, from the trip itself. Inclusions, dates and the itinerary come from what you set up in WeTravel, so a question about flights or transfers is answered from that trip and not from a generic FAQ. ### How much does it cost to connect WeTravel with Volty? Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger. ## Related integrations - Bookeo Hospitality, food & events - Xola Hospitality, food & events - Stripe Payments - Gmail Email - WhatsApp Business API Messaging channels All integrations ## Start your free trial Talk to Volty · Start your free trial Sign up for our 7-day trial. No credit card needed. ## Not convinced? Hear more from our CEO and Volty The Leonard and Volty Show · 8 October 2026 ### Meta now charges for WhatsApp replies The Leonard and Volty Show · 1 October 2026 ### Too busy to hire? The Leonard and Volty Show · 21 September 2026 ### From $500 chatbot jobs to agentic AI The Leonard and Volty Show · 10 September 2026 ### Your AI is a new employee The Leonard and Volty Show · 4 September 2026 ### Trust in the AI world The Leonard and Volty Show · 29 August 2026 ### Does the AI model matter? The Leonard and Volty Show · 19 August 2026 ### What are AI agents? Meta now charges for WhatsApp replies. Here's what it means for your business, 8 October 2026 ## Links - [Hospitality, food & events](https://voltade.com/integrations?category=hospitality) - [BookeoHospitality, food & events](https://voltade.com/integrations/bookeo) - [XolaHospitality, food & events](https://voltade.com/integrations/xola) - [StripePayments](https://voltade.com/integrations/stripe) - [GmailEmail](https://voltade.com/integrations/gmail) - [WhatsApp Business APIMessaging channels](https://voltade.com/integrations/whatsapp) - [All integrations](https://voltade.com/integrations)