# Trello and Volty > Volty answers customers from your Trello cards and turns enquiries into cards, with approval. Volty answers customers from the Trello card for their job, and adds new enquiries and requests to your boards when you allow it. Talk to Volty · Free trial Updated 2 Nov 2026 ## When are the carpenters coming Volty reads the job's card, then adds the homeowner's new request to it. KD Karen Doyle WhatsApp · Customer Hi, when does the carpentry start at my house on Elm Street? Looked up Trello · 14 Elm Street · Carpentry · In progress · Due 18 Nov Volty Hi Karen, carpentry is under way. The wardrobes and kitchen cabinets are due to be fitted by 18 November. Can we add a shoe cabinet by the main door? Waiting for approval Comment on Trello card 14 Elm Street: homeowner asks for a shoe cabinet by the main door Approve · Edit · Decline Trello card 14 Elm Street In progress List Carpentry Due 18 Nov Members Hafiz, Tom Checklist 4 of 9 done Read from Trello during the conversation ## What Volty does with Trello Trello lays work out as boards of lists and cards. Volty connects to Trello with one sign-in. It can read the boards it is given, so a homeowner asking when the carpenters arrive gets the answer from the job's card, and a new enquiry can become a card in the list your team works from. - Answers from the card · Volty reads the job's list, due date and checklist before it replies. - Enquiries become cards · A quote request becomes a card with the details Volty collected. - Requests on the right job · A homeowner's extra request is added to their card as a comment. - Approval on every write · Writes start Off, and each can be set to wait for a colleague. Connects with One Trello sign-in Volty reads Boards, lists, cards, checklists Volty can change Create cards, add comments, move cards, when turned on Setup A few minutes Category Projects & tasks New enquiries land as cards in the right list. ### A quote request becomes a card Volty asks what the estimator needs, then proposes the card. WV Website visitor Web chat · Website visitor How much to redo a kitchen in a three-bedroom house? Volty It depends on the layout and finishes, so our estimator will quote after a site visit. Which neighborhood is it in, and do you have a budget in mind? Riverside. Around $30,000. Waiting for approval New Trello card in Enquiries: three-bedroom house kitchen, Riverside, budget $30,000 Approve · Edit · Decline ## As an automation Describe it to Volty in a sentence; it drafts the automation and an admin turns it on. Website enquiry to Trello card - When · A visitor asks for a quote · On your web chat - Step 1 · Volty asks the basics · Neighborhood, rooms, budget - Step 2 · Creates the card · In your Enquiries list - Step 3 · Tells the visitor · An estimator will be in touch Extra requests from site reach the card. ## How Volty connects to Trello An admin signs in to Trello from the Sources page and picks the tools Volty may use. - 01 · Sign in to Trello · With the account that can see your boards. - 02 · Turn on the reads · Boards, lists and cards. - 03 · Choose the writes · Create card, add comment and move card start Off. ### The tools Volty gets Each one is a switch on the Sources page in Volty. - Search cards · Reads - Read board and lists · Reads - Read card · Reads - Create card · Changes - Add comment · Changes - Move card · Changes Reading tools can be turned on straight away. Anything that changes Trello starts Off, and once on it can be set to check with staff, so each change waits for a colleague. ## Common questions ### Which Trello boards can Volty read? The boards the account that signed in can see. An admin decides which tools are on. ### Can Volty change records in Trello? Only when an admin allows it. Every tool has its own switch: tools that only read can be turned on, and tools that change a record start Off. A tool that is on can be set to check with staff, so each change waits for a colleague to approve it. ### How much does it cost to connect Trello with Volty? Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger. ## Related integrations - Asana Projects & tasks - monday.com Projects & tasks - ClickUp Projects & tasks - Google Calendar Calendar & booking - WhatsApp Business API Messaging channels All integrations ## Start your free trial Talk to Volty · Start your free trial Sign up for our 7-day trial. No credit card needed. ## Not convinced? Hear more from our CEO and Volty The Leonard and Volty Show · 8 October 2026 ### Meta now charges for WhatsApp replies The Leonard and Volty Show · 1 October 2026 ### Too busy to hire? The Leonard and Volty Show · 21 September 2026 ### From $500 chatbot jobs to agentic AI The Leonard and Volty Show · 10 September 2026 ### Your AI is a new employee The Leonard and Volty Show · 4 September 2026 ### Trust in the AI world The Leonard and Volty Show · 29 August 2026 ### Does the AI model matter? The Leonard and Volty Show · 19 August 2026 ### What are AI agents? Meta now charges for WhatsApp replies. Here's what it means for your business, 8 October 2026 ## Links - [Projects & tasks](https://voltade.com/integrations?category=projects) - [AsanaProjects & tasks](https://voltade.com/integrations/asana) - [monday.comProjects & tasks](https://voltade.com/integrations/monday) - [ClickUpProjects & tasks](https://voltade.com/integrations/clickup) - [Google CalendarCalendar & booking](https://voltade.com/integrations/google-calendar) - [WhatsApp Business APIMessaging channels](https://voltade.com/integrations/whatsapp) - [All integrations](https://voltade.com/integrations)