# Treez and Volty > Online shoppers ask in web chat whether their Treez pickup ticket is ready and when the store closes, and managers ask Volty which location has a product. Dispensaries on Treez let Volty tell online shoppers when a pickup ticket is ready and which store has a product, with Treez granting access through its support team. Talk to Volty · Free trial Updated 2 Nov 2026 ## Ready at Mission Street Jasmine gives her order number. Volty reads the Treez ticket and the store's hours. JO Jasmine Ortiz Web chat · Customer Hi, is my pickup order ready at the Mission Street store? Order 50317 Checked Treez · Order 50317 · Mission St · Ready · 3 items Volty Hi Jasmine, order 50317 is ready at Mission Street. Bring your ID to the pickup counter. The store is open until 9pm tonight. Treez order Order 50317 Ready for pickup Customer Jasmine Ortiz Store Mission Street Items 3 Placed Today, 2:14pm Ticket and inventory fields agreed with the dispensary ## What Volty does with Treez Treez is the point of sale and inventory system many licensed cannabis dispensaries use. Volty reads Treez tickets so an online shopper hears whether their pickup is ready, and reads product stock store by store before it says an item is on the shelf. Store managers ask Volty the same questions in team chat. - Pickup tickets · Volty reads the ticket's status and tells the shopper to bring ID. - Per-store inventory · Mission Street, Harbor and Oak Avenue are checked separately. - Managers ask too · Which store still has a strain, without calling around. - Shopper records untouched · A customer note tool exists and stays Off unless you switch it on. Connects with Treez API, V3 signed requests, granted by Treez support Volty reads Tickets, products, inventory per store Volty can change Customer notes, Off unless you enable them Setup The Volty team and Treez support Category Retail & POS One product, three stores, counted before Volty says it is in. ### Sunset Sherbet by store A manager wants to send shoppers to the right location. Volty compares stock in Treez. Store managers Volty · Team chat B Brianna Which stores still have the Sunset Sherbet half ounce? Checked Treez · Sunset Sherbet 14g · Mission St 9 · Oak Ave 0 · Harbor 4 VoltyAPP Mission Street has 9 and Harbor has 4. Oak Avenue is out. ## As an automation Describe it to Volty in a sentence; it drafts the automation and an admin turns it on. Pickups not collected - When · 3 p.m. daily · Scheduled by your admin - Step 1 · Finds tickets left ready · Since the day before - Step 2 · Lists them per store · To that store's team - Step 3 · Takes the follow-up · Hold, cancel or call the shopper A pickup ticket's status, with a reminder to bring ID. ## How Volty connects to Treez Treez gives API access through its support team, and since October 1, 2026 new integrations sign their own requests (V3 JWT) instead of using an API key. The Volty team handles that request with you and sets Volty up as a custom connection. - 01 · Request access from Treez · Through the Need Help? chat in Treez, with your store URL and Voltade named as the partner. - 02 · Register Volty's certificate · We generate the key pair and give Treez only the public certificate. Treez sets permissions and returns an Organization ID. - 03 · Approve in Volty · One admin approval before Volty reads a ticket. - 04 · Decide each tool · On, Check with staff, or Off. Anything that writes to Treez starts Off. ### The tools Volty gets Each one is a switch on the Sources page in Volty. - Read product stock per store · Reads - Find pickup ticket · Reads - Read store hours · Reads - Add customer note · Changes Reading tools can be turned on straight away. Anything that changes Treez starts Off, and once on it can be set to check with staff, so each change waits for a colleague. ## Common questions ### How do we get Treez API access for Volty? Treez issues access through its support team. You open the Need Help? chat in Treez with your store URL and name Voltade as the partner. Since October 1, 2026 Treez issues no new API keys, so Volty signs its requests with its own certificate, and Treez returns an Organization ID with the permissions it set. ### Can Volty sell or reserve product for a shopper? No. Volty reads tickets, products and per-store inventory. It does not create tickets, take payment or hold stock. A shopper who wants to order is sent to your online menu, and anything that would change a Treez record starts Off. ### Does Volty check age or ID? No. Volty reminds a shopper to bring valid ID to the pickup counter, and your budtenders check it as they do today. Volty only reads the order and inventory fields the dispensary agrees to share. ### How much does it cost to connect Treez with Volty? Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger. ## Related integrations - Vori Retail & POS - Square E-commerce - Web chat Messaging channels - Google Sheets Spreadsheets & databases - Shopify E-commerce All integrations ## Start your free trial Talk to Volty · Start your free trial Sign up for our 7-day trial. No credit card needed. ## Not convinced? 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Here's what it means for your business, 8 October 2026 ## Links - [Retail & POS](https://voltade.com/integrations?category=retail) - [VoriRetail & POS](https://voltade.com/integrations/vori) - [SquareE-commerce](https://voltade.com/integrations/square) - [Web chatMessaging channels](https://voltade.com/integrations/web-chat) - [Google SheetsSpreadsheets & databases](https://voltade.com/integrations/google-sheets) - [ShopifyE-commerce](https://voltade.com/integrations/shopify) - [All integrations](https://voltade.com/integrations)