# TouchPoint and Volty > Guests ask in web chat for a small group and members ask on WhatsApp for a giving total, and Volty reads TouchPoint and hands guests to group leaders. Newcomers ask about small groups and members ask for their giving total, and Volty answers from TouchPoint's people, groups and contributions, handing each guest to a group leader. Talk to Volty · Free trial Updated 2 Nov 2026 ## A small group for a young family Keisha just started attending. Volty reads the north campus groups and hands her to the Tuesday leaders. KT Keisha Thompson Web chat · Guest We just started coming. Are there groups for young families on the north side? Checked TouchPoint · Small groups · young families · north campus · 2 open Volty Welcome, Keisha! Two young family groups on the north side have room: Tuesdays at 7pm with the Nguyens, and Sundays at 4pm with the Bakers. Childcare is offered at both. Tuesday sounds good Waiting for approval Tom and Linh Nguyen: Keisha Thompson would like to join Tuesday Young Families. Add her in TouchPoint? Approve · Edit · Decline Google Sheets TouchPoint · Small groups · North campus | | Group | Day | Leaders | Open spots | | --- | --- | --- | --- | --- | | 2 | Young Families | Tue 7pm | Tom and Linh Nguyen | 3 | | 3 | Young Families | Sun 4pm | Greg and Amy Baker | 2 | | 4 | Men's Breakfast | Sat 7am | Luis Ortega | 6 | | 5 | Empty Nesters | Wed 7pm | Carol Simmons | 0 | Row 2 added by Volty ## What Volty does with TouchPoint TouchPoint is the church management software mid to large churches run their people, groups, registrations and giving on. Our team connects TouchPoint to Volty through its OData API with a token from a user your church sets up for it, so Volty sees only what that user can. A newcomer asks how to join a small group and Volty finds one that fits from TouchPoint, and members asking about their giving get the answer from their own record. - A group that fits · Volty filters small groups by meeting day, campus and life stage and offers two or three with room. - Newcomers handed to a leader · A guest who picks a group is passed to its leaders, who add them in TouchPoint. - Giving statements · Contributions for the year are summed from the member's record when they ask. - Only the member's own record · Volty matches the member by a confirmed phone or email before it reads any contributions. Connects with TouchPoint OData API, Personal Access Token Volty reads People, groups, meetings, contributions, pledges Volty can change Nothing by default. Group joins go to leaders Setup Built by our team with your church office Category Churches & nonprofits A newcomer family finds a weeknight group with childcare. ### A giving total for taxes Marcus wants his year-to-date total for taxes. Volty sums his contributions. MB Marcus Bell WhatsApp · Member Hi, what's my giving total so far this year? Checked TouchPoint · Marcus Bell · 2026 · $3,640 · last gift 25 Oct Volty Hi Marcus, your giving so far in 2026 is $3,640, with the last gift on 25 October. Your year-end statement goes out in January. ## As an automation Describe it to Volty in a sentence; it drafts the automation and an admin turns it on. Follow up with first-time guests - When · Every Monday · Runs Monday at 10am - Step 1 · Reads Sunday's new guests · People first recorded as guests on Sunday - Step 2 · Welcomes each guest · A welcome template - Step 3 · Answers and finds a group · Hands pastoral questions to staff A Monday welcome to Sunday's first-time guests, sent as a WhatsApp template. ## How Volty connects to TouchPoint TouchPoint documents an OData API for reading records and a separate Push Post API for writing contributions. Volty uses the read side, with a token your church controls. - 01 · Create an API user · Your church gives a TouchPoint user the Developer and APIOnly roles, limited to what Volty should see. - 02 · Generate a Personal Access Token · That user creates the token, with an expiry date if you want one. - 03 · Approve in Volty · Our team builds the custom connection and an admin approves it once. - 04 · Check the switches · Each tool can be On, Check with staff, or Off. ### The tools Volty gets Each one is a switch on the Sources page in Volty. - Find a person · Reads - Find groups by day and campus · Reads - Read contributions · Reads - Read pledges and funds · Reads - Read meetings · Reads Reading tools can be turned on straight away. Anything that changes TouchPoint starts Off, and once on it can be set to check with staff, so each change waits for a colleague. ## Common questions ### How does Volty authenticate to TouchPoint? With a Personal Access Token created by a TouchPoint user your church sets up for the purpose, given the Developer and APIOnly roles. Volty reads through TouchPoint's OData API, so it sees what that user can. You can set an expiry on the token and revoke it, and an admin approves the connection in Volty once. ### Will Volty add guests or change group rosters in TouchPoint? No. TouchPoint's documented write API covers contributions, and Volty does not use it. When a newcomer picks a small group, Volty passes them to the group's leaders in the chat, and the leaders or the office add the person in TouchPoint as they do today. ### Can members get a year-to-date giving total for taxes? Yes. Volty reads the member's contributions through the OData API and gives the total for the year with the date of the last gift. It matches the member by a confirmed phone or email first, and the formal year-end statement still comes from your office. ### How much does it cost to connect TouchPoint with Volty? Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger. ## Related integrations - Subsplash Churches & nonprofits - NationBuilder Churches & nonprofits - Web chat Messaging channels - WhatsApp Business API Messaging channels - Google Calendar Calendar & booking All integrations ## Start your free trial Talk to Volty · Start your free trial Sign up for our 7-day trial. No credit card needed. ## Not convinced? Hear more from our CEO and Volty The Leonard and Volty Show · 8 October 2026 ### Meta now charges for WhatsApp replies The Leonard and Volty Show · 1 October 2026 ### Too busy to hire? The Leonard and Volty Show · 21 September 2026 ### From $500 chatbot jobs to agentic AI The Leonard and Volty Show · 10 September 2026 ### Your AI is a new employee The Leonard and Volty Show · 4 September 2026 ### Trust in the AI world The Leonard and Volty Show · 29 August 2026 ### Does the AI model matter? The Leonard and Volty Show · 19 August 2026 ### What are AI agents? Meta now charges for WhatsApp replies. Here's what it means for your business, 8 October 2026 ## Links - [Churches & nonprofits](https://voltade.com/integrations?category=churches) - [SubsplashChurches & nonprofits](https://voltade.com/integrations/subsplash) - [NationBuilderChurches & nonprofits](https://voltade.com/integrations/nationbuilder) - [Web chatMessaging channels](https://voltade.com/integrations/web-chat) - [WhatsApp Business APIMessaging channels](https://voltade.com/integrations/whatsapp) - [Google CalendarCalendar & booking](https://voltade.com/integrations/google-calendar) - [All integrations](https://voltade.com/integrations)