# Todoist and Volty > Volty adds customer orders from WhatsApp to Todoist and answers from the list when customers ask. Volty adds WhatsApp orders and requests to your Todoist list with a due date, and tells customers when their task is done. Talk to Volty · Free trial Updated 2 Nov 2026 ## A cake order Volty takes the order details, then proposes the task for Saturday. NQ Nora Quinn WhatsApp · Customer Can I order an 8 inch lemon chiffon for Saturday? Volty Yes, Nora. What time would you like to pick it up, and would you like a message on it? 10am please. Happy Birthday Mom. Waiting for approval New Todoist task in Orders: 8 inch lemon chiffon for Nora, "Happy Birthday Mom", pick up Sat 10am Approve · Edit · Decline Google Sheets Orders · Saturday | | Due | Order | Customer | | --- | --- | --- | --- | | 2 | 8:00am | 2 sourdough loaves | Ryan | | 3 | 9:30am | Cinnamon buns x12 | Lena | | 4 | 10:00am | 8 inch lemon chiffon | Nora | | 5 | 11:00am | Carrot cake | Hafiz | Row 4 added by Volty ## What Volty does with Todoist Todoist is a to-do list for people and small teams. Volty connects to Todoist with one sign-in. When a customer orders a cake or asks to set aside a loaf, Volty can add it to the right project with a due date, and when the customer asks whether it is ready, Volty checks the task. - Orders on the list · A customer's order becomes a task with the pick-up time. - Is it ready · Volty checks whether the task is done before it answers. - One list for the day · WhatsApp orders and the owner's own tasks sit together. - Approval on every write · Writes start Off, and each can be set to wait for the owner. Connects with One Todoist sign-in Volty reads Projects, tasks Volty can change Add tasks, complete tasks, add comments, when turned on Setup A few minutes Category Projects & tasks Each order a task, with the pick-up time as its due date. ### Is my order ready Volty checks the task before it answers. RC Ryan Cooper WhatsApp · Customer Morning! Are my two sourdough loaves ready? Looked up Todoist · 2 sourdough loaves for Ryan · Completed 7:40am Volty Morning Ryan, yes. Your two loaves came out of the oven at 7:40 and are waiting at the counter. ## As an automation Describe it to Volty in a sentence; it drafts the automation and an admin turns it on. WhatsApp order to Todoist - When · A customer orders · On WhatsApp - Step 1 · Volty takes the details · Item, time, message - Step 2 · Adds the task · Due at pick-up time - Step 3 · Confirms the order · In the same conversation Customers hear when their order is ready. ## How Volty connects to Todoist The owner signs in to Todoist from the Sources page and picks the tools Volty may use. - 01 · Sign in to Todoist · With the account that holds your lists. - 02 · Turn on the reads · Projects and tasks. - 03 · Choose the writes · Add task and complete task start Off. ### The tools Volty gets Each one is a switch on the Sources page in Volty. - Read projects · Reads - Search tasks · Reads - Add task · Changes - Complete task · Changes - Add comment · Changes Reading tools can be turned on straight away. Anything that changes Todoist starts Off, and once on it can be set to check with staff, so each change waits for a colleague. ## Common questions ### Can Volty change records in Todoist? Only when an admin allows it. Every tool has its own switch: tools that only read can be turned on, and tools that change a record start Off. A tool that is on can be set to check with staff, so each change waits for a colleague to approve it. ### How much does it cost to connect Todoist with Volty? Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger. ## Related integrations - Google Tasks Projects & tasks - Google Calendar Calendar & booking - WhatsApp Business API Messaging channels - Google Sheets Spreadsheets & databases - Trello Projects & tasks All integrations ## Start your free trial Talk to Volty · Start your free trial Sign up for our 7-day trial. No credit card needed. ## Not convinced? Hear more from our CEO and Volty The Leonard and Volty Show · 8 October 2026 ### Meta now charges for WhatsApp replies The Leonard and Volty Show · 1 October 2026 ### Too busy to hire? The Leonard and Volty Show · 21 September 2026 ### From $500 chatbot jobs to agentic AI The Leonard and Volty Show · 10 September 2026 ### Your AI is a new employee The Leonard and Volty Show · 4 September 2026 ### Trust in the AI world The Leonard and Volty Show · 29 August 2026 ### Does the AI model matter? The Leonard and Volty Show · 19 August 2026 ### What are AI agents? Meta now charges for WhatsApp replies. Here's what it means for your business, 8 October 2026 ## Links - [Projects & tasks](https://voltade.com/integrations?category=projects) - [Google TasksProjects & tasks](https://voltade.com/integrations/google-tasks) - [Google CalendarCalendar & booking](https://voltade.com/integrations/google-calendar) - [WhatsApp Business APIMessaging channels](https://voltade.com/integrations/whatsapp) - [Google SheetsSpreadsheets & databases](https://voltade.com/integrations/google-sheets) - [TrelloProjects & tasks](https://voltade.com/integrations/trello) - [All integrations](https://voltade.com/integrations)