# Subsplash and Volty

> Church members ask on Messenger or WhatsApp about a retreat or their giving, and Volty reads Subsplash and passes requests for a visit to a pastor.

Church members ask about retreats, groups and their giving on WhatsApp or Messenger, and Volty answers from your Subsplash calendar and donations and routes care requests to a pastor.

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Updated 2 Nov 2026

## Signing up for the fall retreat

Alicia asks about the women's retreat and her sister. Volty reads the event and points her to registration.

AM

Alicia Moreno

Messenger · Member

Is there still room at the women's retreat? Can I bring my sister?

Checked Subsplash · Women's fall retreat · Fri 20 Nov · 18 spots left · $85

Volty Hi Alicia! There are 18 spots left for the women's retreat on Friday 20 November, and guests are welcome. It is $85 a person. Shall I register you both?

Yes please, my sister is Rosa Moreno

Checked Subsplash · Women's fall retreat · guests allowed · registration in the app

Volty Great. Register in the church app under Events and add Rosa as your guest. Pastor Linda has the details if you need a ride.

Subsplash event

Women's fall retreat

18 spots left

Date

Fri 20 to Sun 22 Nov

Place

Camp Whispering Pines

Price

$85 a person

Contact

Pastor Linda Graves

Event details from the church's Subsplash calendar

## What Volty does with Subsplash

Subsplash is the church engagement platform behind many churches' apps, websites, media and online giving. API access comes through your Subsplash Client Success Manager, and our team builds the custom connection from the credentials Subsplash provides. Members ask about a coming event or their giving on WhatsApp, Messenger or the web chat, and Volty answers from Subsplash and passes care requests to the right person.

- Events and registrations · Volty reads your Subsplash calendars, including repeating events, for dates, places and contacts.
- Giving questions · Gifts, pledges and recurring donations come from the member's own profile once Volty has matched them.
- Care to a named person · Prayer, hospital and meal requests go to the pastor or care team lead you name.
- Last Sunday's message · Volty links the latest sermon from your media series when someone missed Sunday.

Connects with

Subsplash API, credentials issued by Subsplash

Volty reads

Calendars, profiles, donations, groups, media, as agreed

Volty can change

Group membership if you allow it, Off at first

Setup

Our team builds it with your church

Category

Churches & nonprofits

A request for a hospital visit goes straight to the pastor on care.

### A request for a visit

Hannah's father is home after surgery. Volty passes the visit request to Pastor Linda.

HB

Hannah Brooks

WhatsApp · Member

My dad had surgery last week and would love a visit from someone at church.

Volty I'm sorry to hear that, Hannah. I've passed this to Pastor Linda and the care team, and someone will call you today to arrange a visit.

Linda Hi Hannah, I can stop by Thursday afternoon. What's the best address?

## As an automation

Describe it to Volty in a sentence; it drafts the automation and an admin turns it on.

Event reminders

- When · Every Thursday · Runs Thursday at noon
- Step 1 · Reads the weekend's registrations · Weekend events on the calendar
- Step 2 · Reminds each person · A template to those who opted in
- Step 3 · Answers the replies · Questions go to the church office

Retreat questions answered from the church calendar late in the evening.

## How Volty connects to Subsplash

Subsplash does not hand out API credentials from its public developer docs. Your church asks its Client Success Manager about eligibility, and our team builds the custom connection once Subsplash provides access.

- 01 · Ask your Client Success Manager · Subsplash confirms API eligibility and any cost for your church.
- 02 · Agree the API groups · Events, People, Donations, Groups and Media are the usual ones. We leave Payments out.
- 03 · Admin approval · An admin approves the connection once in Volty.
- 04 · Switch each tool · Adding someone to a group starts Off. Check with staff sends each one to the office.

### The tools Volty gets

Each one is a switch on the Sources page in Volty.

- Read calendar events · Reads
- Read a member's donations and pledges · Reads
- Find media in a series · Reads
- Add a person to a group · Changes

Reading tools can be turned on straight away. Anything that changes Subsplash starts Off, and once on it can be set to check with staff, so each change waits for a colleague.

## Common questions

### How do we get Subsplash API access for Volty?

Subsplash's developer documentation is public, but it does not include API credentials. Your church contacts its Subsplash Client Success Manager about eligibility and pricing. Once Subsplash provides access, our team builds the custom connection, and an admin in your workspace approves it in Volty before any call is made.

### Can members ask about their giving without calling the office?

Yes, if you agree to share donations. The Subsplash API covers donations, funds, pledges and recurring donations on a person's profile. Volty only reads the profile it has matched to the member through a confirmed phone or email, and a change to a recurring gift goes to your staff.

### Who sees a prayer or care request sent to Volty?

The person you name for it, such as the pastor on call or the care team lead. Volty replies to the member, posts the request to that colleague, and they can step into the same WhatsApp or Messenger thread. Volty does not write care requests into Subsplash unless you ask for that.

### How much does it cost to connect Subsplash with Volty?

Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger.

## Related integrations

- TouchPoint Churches & nonprofits
- NationBuilder Churches & nonprofits
- Facebook Messenger Messaging channels
- WhatsApp Business API Messaging channels
- YouTube Social media

All integrations

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## Links

- [Churches & nonprofits](https://voltade.com/integrations?category=churches)
- [TouchPointChurches & nonprofits](https://voltade.com/integrations/touchpoint)
- [NationBuilderChurches & nonprofits](https://voltade.com/integrations/nationbuilder)
- [Facebook MessengerMessaging channels](https://voltade.com/integrations/meta-messenger)
- [WhatsApp Business APIMessaging channels](https://voltade.com/integrations/whatsapp)
- [YouTubeSocial media](https://voltade.com/integrations/youtube)
- [All integrations](https://voltade.com/integrations)
