# Skimmer and Volty

> Pool owners ask Volty on WhatsApp or Instagram what the tech found on this week's stop and which route day they are on, read from Skimmer visit readings.

Pool service companies on Skimmer let owners ask what the tech checked and added on this week's stop, while Volty reads route days and chemical readings from Skimmer.

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Updated 2 Nov 2026

## Cloudy after a shock

Heather saw a note about shock. The visit log shows chlorine at 1.0 ppm.

HC

Heather Collins

WhatsApp · Customer

Hi, the pool looks a little cloudy since Friday. Did Luis add anything?

Checked Skimmer · Visit Fri Oct 30 · Chlorine 1.0 ppm, pH 7.8 · Shock added

Volty Hi Heather, on Friday Luis found low chlorine and added shock. Cloudiness can last a day or two after that. Would you like him to check it on an extra visit before Friday?

Yes please, Wednesday if possible

Waiting for approval

Skimmer extra visit: Collins pool, water check, Wed Nov 4, $45

Approve · Edit · Decline

Skimmer service visit

Collins pool

Weekly · Fridays

Tech

Luis Ortega

Last visit

Fri Oct 30

Readings

Cl 1.0 ppm, pH 7.8

Added

Shock, 2 lb

From the visit Luis logged in Skimmer on Friday

## What Volty does with Skimmer

Skimmer is route, service and billing software for pool service companies, with techs logging chemical readings and photos at each stop. Our team links it to Volty through Skimmer's public API, available on the Owning the Market tier. When the water turns cloudy, the owner hears last Friday's chlorine and pH and what the tech added, and a return visit lands with the office as a proposal.

- Chlorine, pH, what went in · Owners get the numbers the tech logged at the stop, plus any chemicals added.
- Route day after a move · A new address means a new route. Volty reads which weekday and which tech.
- Return visits · A water check or filter clean is proposed with a date and the add-on price.
- One household, one pool · Readings are shared only with the owner on that Skimmer account.

Connects with

Skimmer public API, Owning the Market tier

Volty reads

Pools, route days, techs, visit readings, as agreed

Volty can change

Extra-visit proposals, Off at first

Setup

Built by our team, 500 calls a minute per key

Category

Field service & construction

Luis finishes the tile line. His readings reach the owner tonight.

### New house, new route

Jordan moved across town. Route B and a Tuesday tech come back from Skimmer.

JH

jordanpark.home

Instagram · Customer

What day does our pool get serviced now that we moved?

Checked Skimmer · Park pool · Route B · Tuesdays · Tech Aisha Grant

Volty Your pool is on Tuesdays now, with Aisha as your tech. Her first visit at the new address is this Tuesday, November 3.

## As an automation

Describe it to Volty in a sentence; it drafts the automation and an admin turns it on.

After-route recap

- When · 7 pm daily · Once the routes close
- Step 1 · Collects today's stops · Readings and chemicals added
- Step 2 · One recap per pool · Sent as an approved template
- Step 3 · Fields 'why is it green' · Office called in when needed

Heather asks why shock went in. Friday's chlorine reading explains it.

## How Volty connects to Skimmer

Skimmer's public API sits on its Owning the Market tier, and Skimmer's sales team arranges access. Our team builds Volty's connection from there.

- 01 · Get API access from Skimmer · On the Owning the Market tier, request API access through Skimmer's sales team.
- 02 · Choose what Volty sees · Customers, pools, route days and visit readings are the usual set.
- 03 · Build and approve · We build the connection on the API key, and a Volty admin approves it once.
- 04 · Leave changes with the office · Extra-visit requests start Off. Check with staff sends each one for approval.

### The tools Volty gets

Each one is a switch on the Sources page in Volty.

- Match pool owner · Reads
- Read visit readings · Reads
- Read route day and tech · Reads
- Propose extra visit · Changes

Reading tools can be turned on straight away. Anything that changes Skimmer starts Off, and once on it can be set to check with staff, so each change waits for a colleague.

## Common questions

### Is the Skimmer API on my plan?

Skimmer offers its public API on the Owning the Market tier, and access is arranged through Skimmer's sales team. If your account is on that tier, our team builds the Volty connection from it. If not, ask Skimmer about upgrading before we start.

### Can a pool owner ask about chlorine or pH readings?

Yes, when you agree that Volty reads the visit's readings and notes. It answers from the last service stop, for example the chlorine level, what was added and whether the filter was cleaned. Questions about water that looks wrong can go to a person instead.

### Will Volty ever change a route day?

Changing a route is a write, and writes start Off. Most pool companies keep route changes with the office and let Volty take the request and hand it over. If you turn a change tool on, Check with staff makes each one wait for approval.

### How much does it cost to connect Skimmer with Volty?

Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger.

## Related integrations

- Service Fusion Field service & construction
- Workiz Field service & construction
- ServiceMonster Field service & construction
- Stripe Payments
- WhatsApp Business API Messaging channels

All integrations

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## Links

- [Field service & construction](https://voltade.com/integrations?category=field-service)
- [Service FusionField service & construction](https://voltade.com/integrations/service-fusion)
- [WorkizField service & construction](https://voltade.com/integrations/workiz)
- [ServiceMonsterField service & construction](https://voltade.com/integrations/servicemonster)
- [StripePayments](https://voltade.com/integrations/stripe)
- [WhatsApp Business APIMessaging channels](https://voltade.com/integrations/whatsapp)
- [All integrations](https://voltade.com/integrations)
