# RunSignup and Volty > Runners ask on WhatsApp to switch to the 10K and fundraisers ask on Instagram what they have raised, and Volty reads RunSignup and proposes the transfer. Race directors on RunSignup let Volty answer runners about bibs, start waves, packet pickup and fundraising totals on WhatsApp and Instagram. Talk to Volty · Free trial Updated 2 Nov 2026 ## Switching to the 10K A runner wants to move up a distance. Volty reads the registration and proposes it. TC Tasha Coleman WhatsApp · Runner Hi, I signed up for the 5K Turkey Trot but I'd like to do the 10K instead. Is that possible? RunSignup participant · Tasha Coleman · Turkey Trot 5K · Bib 2214 · 10K open, $10 difference Volty Yes, Tasha. The 10K still has spots, and the switch is $10 more. Shall I ask the race team to move you over? Yes please! Waiting for approval RunSignup transfer: Tasha Coleman, 5K to 10K, $10 difference Approve · Edit · Decline RunSignup registration Tasha Coleman 5K Race Riverside Turkey Trot Bib 2214 Race day Thu 26 Nov Fundraising $340 of $500 Bib and fundraising total as RunSignup lists them ## What Volty does with RunSignup RunSignup is registration, fundraising and race management software for running and endurance events. Volty reads RunSignup on the race director's behalf, with credentials RunSignup issues for your races. Runners ask about their bib, their corral or switching distance, and fundraisers ask how close they are to their goal, and Volty answers from their own registration. - The runner's own registration · Distance, bib and start wave read before Volty answers. - Fundraising progress · A fundraiser hears what they have raised toward their goal. - Race day questions · Packet pickup, parking and course details from your race information. - Distance switches checked · Moving a runner from the 5K to the 10K goes to the race team to approve. Connects with RunSignup REST API on the race director's behalf Volty reads Races, events, participants, fundraisers Volty can change Distance transfers, Off by default Setup Done by our team with your race director Category Hospitality, food & events Volunteers and race staff stay on packet pickup. Volty takes the questions. ### How much have I raised A charity runner asks about her page. ER emilynguyen.runs Instagram · Fundraiser How close am I to my fundraising goal for the half marathon? RunSignup participant · Emily Nguyen · Half marathon · $860 raised of $1,000 · 14 donors Volty You're nearly there, Emily. You've raised $860 of your $1,000 goal from 14 donors. Thank you for running for the food bank. ## As an automation Describe it to Volty in a sentence; it drafts the automation and an admin turns it on. Packet pickup reminders - When · Two days out · Before packet pickup opens - Step 1 · Pulls the participant list · Bib, event, start wave - Step 2 · Sends pickup details · Hall, hours, bib number - Step 3 · Covers who can't make it · Proxy pickup goes to the race team Runners ask for their bib and start wave and hear it from RunSignup. ## How Volty connects to RunSignup RunSignup's API takes an api_key and api_secret on each call. Apps that act for a race director register on RunSignup's API Keys page for OAuth credentials, and since July 2026 every API caller also registers for a caller token. - 01 · Grant access to your races · The race director authorizes Volty for the races in scope through RunSignup's OAuth flow. - 02 · Register the API caller · The Volty team adds RunSignup's caller registration token and secret, required on calls since July 2026. - 03 · Choose what Volty reads · Participants, events, bibs, fundraising pages. - 04 · Approve and switch · An admin approves in Volty. Distance transfers start Off. ### The tools Volty gets Each one is a switch on the Sources page in Volty. - Find a runner by name or email · Reads - Read bib, event and start wave · Reads - Read a fundraiser's total and donors · Reads - Transfer a runner to another event · Changes Reading tools can be turned on straight away. Anything that changes RunSignup starts Off, and once on it can be set to check with staff, so each change waits for a colleague. ## Common questions ### How does Volty get access to our races on RunSignup? RunSignup lets an app act for a race director through OAuth credentials registered on its API Keys page, with calls carrying an API key and secret. Since July 2026 RunSignup also asks every API caller to register for a caller token. We handle both, and you authorize only the races in scope. ### Can runners switch from the 5K to the 10K by message? Volty checks the runner's registration and whether the 10K has spots, then proposes the transfer with the price difference. Transfers start Off, and with Check with staff the race team approves before RunSignup changes the entry. ### Can charity runners check their fundraising progress? Yes. Volty reads the runner's fundraising page and tells them what they have raised toward their goal and from how many donors. It does not change goals or move donations. ### How much does it cost to connect RunSignup with Volty? Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger. ## Related integrations - Webconnex (RegFox) Hospitality, food & events - Eventzilla Hospitality, food & events - Eventbrite Calendar & booking - Instagram DM Messaging channels - WhatsApp Business API Messaging channels All integrations ## Start your free trial Talk to Volty · Start your free trial Sign up for our 7-day trial. No credit card needed. ## Not convinced? Hear more from our CEO and Volty The Leonard and Volty Show · 8 October 2026 ### Meta now charges for WhatsApp replies The Leonard and Volty Show · 1 October 2026 ### Too busy to hire? The Leonard and Volty Show · 21 September 2026 ### From $500 chatbot jobs to agentic AI The Leonard and Volty Show · 10 September 2026 ### Your AI is a new employee The Leonard and Volty Show · 4 September 2026 ### Trust in the AI world The Leonard and Volty Show · 29 August 2026 ### Does the AI model matter? The Leonard and Volty Show · 19 August 2026 ### What are AI agents? Meta now charges for WhatsApp replies. Here's what it means for your business, 8 October 2026 ## Links - [Hospitality, food & events](https://voltade.com/integrations?category=hospitality) - [Webconnex (RegFox)Hospitality, food & events](https://voltade.com/integrations/webconnex) - [EventzillaHospitality, food & events](https://voltade.com/integrations/eventzilla) - [EventbriteCalendar & booking](https://voltade.com/integrations/eventbrite) - [Instagram DMMessaging channels](https://voltade.com/integrations/instagram) - [WhatsApp Business APIMessaging channels](https://voltade.com/integrations/whatsapp) - [All integrations](https://voltade.com/integrations)