# Rent Manager and Volty > Tenants ask by email why a charge went up or report a stuck disposal on WhatsApp, and Volty reads Rent Manager charges and drafts the service issue. Rent Manager companies let tenants check balances and log service issues on WhatsApp, read from their own Rent Manager Web API database. Talk to Volty · Free trial Updated 2 Nov 2026 ## Why Suite 210 went up Alicia's office statement has a new line. The ledger shows which one. AF Alicia Ferreira Email · Tenant Hi, our November statement looks higher than usual. Can you break it down for Suite 210? Checked Rent Manager · Suite 210 · Nov charges · 4 lines · $4,860 Volty Hi Alicia, November for Suite 210 is $4,860: base rent $4,200, CAM $410, the annual insurance reconciliation of $185 and parking $65. The reconciliation is the new line this month. Google Sheets Suite 210 · November | | Charge | Amount | | --- | --- | --- | | 2 | Base rent | $4,200 | | 3 | CAM | $410 | | 4 | Insurance reconciliation | $185 | | 5 | Parking | $65 | Row 4 added by Volty ## What Volty does with Rent Manager Rent Manager is property management and accounting software from London Computer Systems, used for residential, commercial and mixed portfolios. Our team links it to Volty through the Rent Manager Web API on your company's own endpoint. An office tenant puzzled by a CAM and insurance reconciliation gets the charges itemized, and an apartment resident's jammed disposal becomes a proposed service issue. - CAM and reconciliation lines · Commercial tenants get each charge on the month, including one-off reconciliations. - Service issues with entry noted · Property, unit, problem and whether staff may enter go onto the proposal. - 90-day renewal notice · Tenants whose leases end in three months hear from leasing on WhatsApp. - One tenant's ledger · The sender is matched to a Rent Manager tenant before any figure is shared. Connects with Rent Manager Web API, your company's endpoint Volty reads Tenants, leases, charges, service issues Volty can change Service issues, Off at first Setup Built by our team with your admin Category Property & real estate A broken mailbox lock at Lakeview, reported on the way out to the car. ### Humming but not turning Tyler's disposal is stuck. Volty asks about entry, then drafts the service issue. TJ Tyler Jensen WhatsApp · Tenant My garbage disposal is humming but not turning. Unit 6B at Lakeview. Volty Thanks Tyler. Please keep it switched off for now. Can maintenance enter tomorrow if you're out? Yes Waiting for approval Rent Manager service issue: Lakeview 6B, garbage disposal jammed, entry OK Approve · Edit · Decline ## As an automation Describe it to Volty in a sentence; it drafts the automation and an admin turns it on. Renewals at 90 days - When · Monday mornings · Weekly renewal sweep - Step 1 · Pulls leases expiring in 90 days · Residential and commercial - Step 2 · Asks about renewing · With an approved template - Step 3 · Routes the answers · Leasing negotiates terms Alicia spots a new $25 line. It is the bike storage she signed up for. ## How Volty connects to Rent Manager Rent Manager's Web API runs on a subdomain for each company, with its documentation behind a login on that address. Our team builds the Volty connection against your company's endpoint. - 01 · Find your company endpoint · Your Web API lives at your company's own api.rentmanager.com subdomain. - 02 · Create a login for Volty · An admin sets up the API user the connection signs in with. - 03 · Pick properties and records · Agree which tenants, leases, charges and service issues Volty reads. - 04 · Approve and set switches · A Volty admin approves the connection, then each tool is On, Check with staff or Off. ### The tools Volty gets Each one is a switch on the Sources page in Volty. - Match tenant · Reads - Read monthly charges · Reads - Read lease end date · Reads - Propose service issue · Changes Reading tools can be turned on straight away. Anything that changes Rent Manager starts Off, and once on it can be set to check with staff, so each change waits for a colleague. ## Common questions ### Which Rent Manager database does Volty connect to? Your own. Rent Manager's Web API runs on a subdomain per company, with its documentation behind a login on that same address. Our team sets up the Volty connection against your company's endpoint, with a login your admin creates for it. ### Can tenants report a service issue to Volty? Yes. Volty asks what is wrong, where and when someone can enter, then proposes a service issue for the property. Writes start Off, and with Check with staff your maintenance coordinator approves each one before it is saved. ### Does Volty give out tenant balances to anyone who asks? No. Volty matches the sender's phone or email to the tenant record first. If it cannot match them, it asks them to confirm details or hands the chat to your team, and it never reads one tenant's ledger to another. ### How much does it cost to connect Rent Manager with Volty? Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger. ## Related integrations - Rentvine Property & real estate - Propertyware Property & real estate - HappyCo Property & real estate - Aptly Property & real estate - QuickBooks Accounting & ERP All integrations ## Start your free trial Talk to Volty · Start your free trial Sign up for our 7-day trial. No credit card needed. ## Not convinced? Hear more from our CEO and Volty The Leonard and Volty Show · 8 October 2026 ### Meta now charges for WhatsApp replies The Leonard and Volty Show · 1 October 2026 ### Too busy to hire? The Leonard and Volty Show · 21 September 2026 ### From $500 chatbot jobs to agentic AI The Leonard and Volty Show · 10 September 2026 ### Your AI is a new employee The Leonard and Volty Show · 4 September 2026 ### Trust in the AI world The Leonard and Volty Show · 29 August 2026 ### Does the AI model matter? The Leonard and Volty Show · 19 August 2026 ### What are AI agents? Meta now charges for WhatsApp replies. Here's what it means for your business, 8 October 2026 ## Links - [Property & real estate](https://voltade.com/integrations?category=property) - [RentvineProperty & real estate](https://voltade.com/integrations/rentvine) - [PropertywareProperty & real estate](https://voltade.com/integrations/propertyware) - [HappyCoProperty & real estate](https://voltade.com/integrations/happyco) - [AptlyProperty & real estate](https://voltade.com/integrations/aptly) - [QuickBooksAccounting & ERP](https://voltade.com/integrations/quickbooks) - [All integrations](https://voltade.com/integrations)