# Propertyware and Volty

> Prospects ask in web chat about a rental that takes dogs and tenants ask on WhatsApp for an itemized balance, and Volty reads both from Propertyware.

Single-family rental managers on Propertyware let prospects ask about rent, pets and showings, and tenants get itemized balances, through Propertyware's two-way open API.

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Updated 2 Nov 2026

## A 3 bedroom that takes dogs

Brittany has a dog and a December move. 1218 Elm Ct fits both.

BC

Brittany Coleman

Web chat · Prospect

Is the 3 bedroom on Elm Court still available? Do you allow dogs?

Checked Propertyware · 1218 Elm Ct · 3 bed 2 bath · $2,150/mo · available Dec 1 · dogs OK

Volty Yes, Brittany. 1218 Elm Court is $2,150 a month, available December 1, and dogs are allowed with a $300 pet deposit. Would you like to see it?

Saturday morning?

Waiting for approval

Propertyware showing: 1218 Elm Ct, Brittany Coleman, Sat Nov 7, 10 am

Approve · Edit · Decline

Propertyware listing

1218 Elm Ct

Vacant

Layout

3 bed, 2 bath

Rent

$2,150/mo

Available

Dec 1

Pets

Dogs OK, $300 deposit

Listing data pulled through Propertyware's open API

## What Volty does with Propertyware

Propertyware is RealPage's property management software for single-family rental portfolios. Our team links it to Volty through Propertyware's open API, which pushes and pulls data in both directions. A dog owner asking about the 3 bedroom on Elm Court hears the rent, the pet deposit and the move-in date, and a tenant sees rent and water itemized before the due date.

- Rent, date, pet policy · Prospects get the house's monthly rent, available date and pet deposit.
- Saturday showings · The day and time a prospect asks for reaches the leasing agent as a proposal.
- Itemized balances · Rent and utility charges are listed separately, with the due date.
- Leasing confirms each showing · Showing requests are Off until you switch them on, and can wait for approval.

Connects with

Propertyware open API, two way, built by our team

Volty reads

Vacant homes, leases, charges, tenants

Volty can change

Showing requests, Off at first

Setup

Scope agreed with your office

Category

Property & real estate

Brittany wants a Saturday look at the house on Elm Court.

### November with the water charge

Jose pays on the 4th. The lease at 455 Pine St has two charges.

JD

Jose Delgado

WhatsApp · Tenant

How much do I owe for November?

Checked Propertyware · 455 Pine St · Rent $1,875 · Water $42 · Due Nov 5

Volty Hi Jose, your November balance is $1,917: $1,875 rent and $42 water. It's due by November 5.

## As an automation

Describe it to Volty in a sentence; it drafts the automation and an admin turns it on.

Rent due on the 5th

- When · Morning of the 3rd · Two days before rent is due
- Step 1 · Finds leases with a balance · Rent and bill-backs
- Step 2 · Sends each tenant the amount · Template approved by Meta
- Step 3 · Answers 'why is it higher' · Office takes payment plans

Rent plus the water bill-back, itemized before the 5th.

## How Volty connects to Propertyware

Propertyware describes its open API as two way: data is pushed and pulled between Propertyware and other systems. Our team builds the Volty connection on it.

- 01 · Arrange API access · Your Propertyware administrator sets up open API access for the connection.
- 02 · Agree listings, leases and charges · Choose which vacant homes, tenant leases and charges Volty may read.
- 03 · Decide on showings · Showing requests start Off. On Check with staff, leasing confirms each one.
- 04 · Approve once in Volty · A Volty admin approves the connection before any conversation uses it.

### The tools Volty gets

Each one is a switch on the Sources page in Volty.

- List vacant homes · Reads
- Match tenant to lease · Reads
- Read charges and due date · Reads
- Propose showing · Changes

Reading tools can be turned on straight away. Anything that changes Propertyware starts Off, and once on it can be set to check with staff, so each change waits for a colleague.

## Common questions

### Can Volty write back to Propertyware?

Propertyware describes its open API as two way, pushing and pulling data, so a write such as recording a showing request is possible. In Volty every write starts Off, and you choose whether it runs on its own or waits for a colleague to approve it.

### Does Volty work alongside Property Meld or zInspector?

Yes. Propertyware lists both among the tools that connect to its open API, and they keep their own links. Volty reads what is in Propertyware, so a prospect or tenant hears what your team and those tools recorded there.

### Does Volty confirm showings by itself?

Only if you let it. The showing tool starts Off. Most single-family managers set it to Check with staff, so the leasing agent sees the prospect, the house and the requested time, and approves before anything reaches Propertyware.

### How much does it cost to connect Propertyware with Volty?

Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger.

## Related integrations

- Rent Manager Property & real estate
- Rentvine Property & real estate
- HappyCo Property & real estate
- RentCheck Property & real estate
- Aptly Property & real estate

All integrations

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## Not convinced? Hear more from our CEO and Volty

The Leonard and Volty Show · 8 October 2026

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The Leonard and Volty Show · 19 August 2026

### What are AI agents?

Meta now charges for WhatsApp replies. Here's what it means for your business, 8 October 2026

## Links

- [Property & real estate](https://voltade.com/integrations?category=property)
- [Rent ManagerProperty & real estate](https://voltade.com/integrations/rent-manager)
- [RentvineProperty & real estate](https://voltade.com/integrations/rentvine)
- [HappyCoProperty & real estate](https://voltade.com/integrations/happyco)
- [RentCheckProperty & real estate](https://voltade.com/integrations/rentcheck)
- [AptlyProperty & real estate](https://voltade.com/integrations/aptly)
- [All integrations](https://voltade.com/integrations)
