# Populi and Volty > College applicants ask in web chat what their file is missing and students ask on WhatsApp for a balance before registering, with Volty reading Populi. Applicants ask what their file is missing and enrolled students check a balance before registering, with Volty answering from Populi through a role-limited API key. Talk to Volty · Free trial Updated 2 Nov 2026 ## A missing transcript Sofia wants to know if her nursing application is complete. SD Sofia Delgado Web chat · Applicant Hi, I applied for the spring nursing program. Is my application complete? Called Populi · Application · Nursing ADN, Spring 2027 · 1 item missing Volty Hi Sofia, your application for the Spring 2027 Nursing program is in. The only item missing is your official high school transcript, which admissions needs by December 1. Populi application Sofia Delgado Incomplete Program Nursing ADN · Spring 2027 Application fee Paid Missing Official HS transcript Deadline Dec 1 Populi application, read with the admissions role ## What Volty does with Populi Populi is a college management system covering student information, the LMS, admissions and billing. Volty reads Populi with an API key whose roles your administrator chooses. An applicant to the spring nursing program learns the only thing missing is a transcript, and a student checking before registration hears the balance and due date. - What is my application missing · Volty reads the application's status and outstanding items. - Balance before registration · Student account balance and due date, read on request. - Roles on the key · The API key gets only the roles Volty needs, like a user account. - Inquiries logged on review · New inquiries start Off and can wait for admissions. Connects with Populi API v2, role-limited key Volty reads Applications, student balances, schedules Volty can change New inquiries, Off by default Setup Our team, sandbox first Category Industry & regional systems Class times read from the student's own schedule. ### A balance before registration Isaiah wants to register for spring. IT Isaiah Thompson WhatsApp · Student Do I have a balance? I want to register for next term. Called Populi · Student account · Balance $450.00 · Due Nov 15 Volty Hi Isaiah, your account has a balance of $450.00, due November 15. Registration for spring opens once it is paid or a payment plan is in place. ## As an automation Describe it to Volty in a sentence; it drafts the automation and an admin turns it on. Application reminders - When · Mondays at 10 · Volty's weekly schedule - Step 1 · Applications with items missing · Read from Populi - Step 2 · A reminder per applicant · Your approved template - Step 3 · Questions answered · Admissions takes the rest Application and balance questions answered in the chat. ## How Volty connects to Populi Populi controls API access with keys that carry roles. Our team builds Volty's connection with a key your administrator creates, tests it on your sandbox, and your admin approves it in Volty. - 01 · Create the API key · An account administrator opens Account & Settings, then API, then Keys. - 02 · Give it roles · Only what Volty needs, such as admissions and student billing. - 03 · Test on the sandbox · Sandbox tokens work only on a sandbox copy of your school. - 04 · Approve and switch · Your admin approves the connection. Logging inquiries starts Off. ### The tools Volty gets Each one is a switch on the Sources page in Volty. - Match person · Reads - Read application checklist · Reads - Read student balance · Reads - Read class schedule · Reads - Log inquiry · Changes Reading tools can be turned on straight away. Anything that changes Populi starts Off, and once on it can be set to check with staff, so each change waits for a colleague. ## Common questions ### How do we limit what Volty sees in Populi? Populi API keys carry roles, the same as user accounts. An account administrator creates the key under Account & Settings, API, Keys and gives it only the roles Volty needs, such as admissions and student billing, so grades and advising notes stay out of reach. ### Can we test Volty on our Populi sandbox first? Yes. Populi issues separate sandbox tokens that work only on a sandbox copy of your school. Our team can build the lookups there, then switch to a live token before students start messaging. ### Does Volty register students for classes? No. Registration stays in Populi's student portal. Volty answers what a student needs to know first, such as a balance due or a missing document, and points them to the registrar when they are ready. ### How much does it cost to connect Populi with Volty? Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger. ## Related integrations - Teachworks Industry & regional systems - Web chat Messaging channels - WhatsApp Business API Messaging channels - Google Calendar Calendar & booking - Stripe Payments All integrations ## Start your free trial Talk to Volty · Start your free trial Sign up for our 7-day trial. No credit card needed. ## Not convinced? Hear more from our CEO and Volty The Leonard and Volty Show · 8 October 2026 ### Meta now charges for WhatsApp replies The Leonard and Volty Show · 1 October 2026 ### Too busy to hire? The Leonard and Volty Show · 21 September 2026 ### From $500 chatbot jobs to agentic AI The Leonard and Volty Show · 10 September 2026 ### Your AI is a new employee The Leonard and Volty Show · 4 September 2026 ### Trust in the AI world The Leonard and Volty Show · 29 August 2026 ### Does the AI model matter? The Leonard and Volty Show · 19 August 2026 ### What are AI agents? Meta now charges for WhatsApp replies. Here's what it means for your business, 8 October 2026 ## Links - [Industry & regional systems](https://voltade.com/integrations?category=industry) - [TeachworksIndustry & regional systems](https://voltade.com/integrations/teachworks) - [Web chatMessaging channels](https://voltade.com/integrations/web-chat) - [WhatsApp Business APIMessaging channels](https://voltade.com/integrations/whatsapp) - [Google CalendarCalendar & booking](https://voltade.com/integrations/google-calendar) - [StripePayments](https://voltade.com/integrations/stripe) - [All integrations](https://voltade.com/integrations)