# Pike13 and Volty

> Parents ask on WhatsApp to move a swim or music lesson and Volty reads the instructor's other Pike13 times, while clients email to ask what is left.

Music schools, swim programs and gyms on Pike13 let clients move a lesson, check punchcard visits and join waitlists by message, with Volty reading the business's own schedule.

Talk to Volty · Free trial

Updated 2 Nov 2026

## Moving a swim lesson

A parent can't make Thursday. Volty reads Pike13 for the instructor's other times.

EM

Elena Morales

WhatsApp · Parent

Hi, Mateo can't make his Thursday 4pm lesson with Coach Ryan. Anything else this week?

Checked Pike13 · Ryan Kowalski · Fri Nov 6 4:30pm, Sat Nov 7 10am open

Volty

Hi Elena, Coach Ryan has these times open for Mateo this week:

Coach Ryan · Private swim

Fri 4:30 pm · Sat 10:00 am

Saturday 10 works

Volty Moved: Mateo's lesson is now Saturday Nov 7 at 10am with Coach Ryan. Thursday's visit has been freed up.

Google Calendar

Coach Ryan's week

Fri 6

Sat 7

9a · 10a · 11a · 12p · 1p · 2p · 3p · 4p

Private · Ava L. · Swim team

Private · Mateo M. · Group · Level 2

## What Volty does with Pike13

Pike13 is the scheduling, billing and client management system many studios, gyms and lesson businesses run on. Access runs through an OAuth app that Pike13 approves and your owner authorizes, scoped to the people, services, plans and visits you choose. A parent asks to move a swim lesson and Volty finds the instructor's open times, reads what is left on the plan, and makes the change once the client confirms.

- Lesson times with a named instructor · Volty reads that instructor's open times and offers them as buttons.
- Plans and visits left · Volty reads the client's plan before it answers a billing question.
- Family accounts · A parent can ask about each child on the account by name.
- Parent picks the new time · Volty moves the visit only after the parent taps a time and says it works.

Connects with

Pike13 Core API through an approved OAuth app

Volty reads

People, services, event occurrences, plans, punchcards, visits

Volty can change

Visits booked or moved, after the parent picks a time

Setup

Our team, with the business owner

Category

Salons, spas & fitness

Open spots in classes and lessons read from Pike13.

### How many lessons are left

A billing question answered from the client's plan.

KT

Kevin Tran

Gmail · Client

How many lessons are left on my daughter's package before it renews?

Checked Pike13 · Lily Tran · 8-lesson pack · 2 left · renews Dec 1

Volty Hi Kevin, Lily has 2 lessons left on her 8-lesson pack. It renews on December 1 at $184.

## As an automation

Describe it to Volty in a sentence; it drafts the automation and an admin turns it on.

Tomorrow's lessons

- When · 3pm each weekday · The day-before reminder run
- Step 1 · Pulls tomorrow's visits · Each Pike13 event occurrence and who is on it
- Step 2 · Texts each family · Approved template with the child, time and instructor
- Step 3 · Can't make it? · Volty offers another slot or loops in the coordinator

Clients reschedule a lesson in the chat.

## How Volty connects to Pike13

Pike13 opens its API on the Premium plan, through OAuth apps it reviews. Our team registers the app, your owner authorizes it on your Pike13 subdomain, and an admin approves the connection in Volty.

- 01 · Check the plan · API access needs Pike13 Premium. Reporting on plans and punchcards also needs an owner-level authorization.
- 02 · Register the OAuth app · Our team registers it through Pike13's developer portal, and Pike13 approves it before the credentials work.
- 03 · Authorize on your subdomain · An owner signs in and allows the app. The token is tied to your business subdomain.
- 04 · Approve in Volty and set switches · Book visit and Move visit start Off. Most lesson businesses begin with Check with staff.

### The tools Volty gets

Each one is a switch on the Sources page in Volty.

- Find client and family members · Reads
- Find instructor open times · Reads
- Read plans and punchcards · Reads
- Book a visit · Changes
- Move a visit · Changes
- Join a waitlist · Changes

Reading tools can be turned on straight away. Anything that changes Pike13 starts Off, and once on it can be set to check with staff, so each change waits for a colleague.

## Common questions

### Which Pike13 plan does the connection need?

Pike13 opens its API on the Premium plan. The connection uses an OAuth app that Pike13 approves, and a business owner authorizes it for their subdomain. Reading plans and visits through Pike13's reporting needs an owner-level authorization, so an owner signs in for that step.

### Can a parent move their child's swim lesson without calling?

Volty reads open times on the same service and offers them. Moving the visit is a change in Pike13, so the tool starts Off. With Check with staff, the coordinator approves the move before Volty confirms it to the parent.

### Does Volty know how many visits are left on a punchcard?

Yes, when punchcards are part of what the business shares. Volty reads the client's plans and punchcards in Pike13 and says how many visits remain and when the plan ends, so a parent asking before a lesson gets the number.

### How much does it cost to connect Pike13 with Volty?

Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger.

## Related integrations

- Momence Salons, spas & fitness
- Zen Planner Salons, spas & fitness
- Wodify Salons, spas & fitness
- WhatsApp Business API Messaging channels
- Google Calendar Calendar & booking

All integrations

## Start your free trial

Talk to Volty · Start your free trial

Sign up for our 7-day trial. No credit card needed.

## Not convinced? Hear more from our CEO and Volty

The Leonard and Volty Show · 8 October 2026

### Meta now charges for WhatsApp replies

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### Trust in the AI world

The Leonard and Volty Show · 29 August 2026

### Does the AI model matter?

The Leonard and Volty Show · 19 August 2026

### What are AI agents?

Meta now charges for WhatsApp replies. Here's what it means for your business, 8 October 2026

## Links

- [Salons, spas & fitness](https://voltade.com/integrations?category=salons)
- [MomenceSalons, spas & fitness](https://voltade.com/integrations/momence)
- [Zen PlannerSalons, spas & fitness](https://voltade.com/integrations/zen-planner)
- [WodifySalons, spas & fitness](https://voltade.com/integrations/wodify)
- [WhatsApp Business APIMessaging channels](https://voltade.com/integrations/whatsapp)
- [Google CalendarCalendar & booking](https://voltade.com/integrations/google-calendar)
- [All integrations](https://voltade.com/integrations)
