# PayPal and Volty > Volty checks PayPal transactions and invoices when buyers ask, and sends invoices for custom orders with your approval. Volty answers payment questions from your PayPal transactions and invoices, and sends invoices for custom orders when you allow it. Talk to Volty · Free trial Updated 2 Nov 2026 ## Did you get my payment A buyer checks on a payment, and Volty reads the invoice. EC emma.collects Instagram · Customer Hi! I paid for the moonstone ring yesterday through PayPal. Just checking you got it? Looked up PayPal · Invoice #0087 · $120.00 · Paid 31 Oct Volty Hi Emma, yes. Your payment of $120.00 for invoice #0087 arrived on 31 October. Rachel will post your ring by tracked mail and send you the tracking number. PayPal invoice #0087 Paid Item Moonstone ring, size 7 Amount $120.00 Paid 31 Oct Buyer Emma Hughes Read from PayPal during the conversation ## What Volty does with PayPal PayPal is how many small sellers take payments from buyers overseas. Volty connects to PayPal with one sign-in. It can read transactions and invoices, so a buyer asking whether their payment arrived hears what PayPal shows, and when you allow it Volty sends an invoice for a custom order. - Did my payment arrive · Transaction and invoice status read from PayPal. - Invoices for custom orders · A custom piece can get a PayPal invoice, approved by you. - Buyers abroad · A buyer in another time zone gets an answer without waiting for your morning. - Approval on every write · Sending an invoice starts Off and can wait for you. Connects with One PayPal sign-in Volty reads Transactions, invoices Volty can change Create and send invoices, when turned on Setup A few minutes Category Payments Transactions and invoices read before Volty replies. ### A custom order Volty confirms the details and proposes the invoice. NB Nora Bennett WhatsApp · Customer Can you make the same bracelet in rose gold? I'd like 2, one for my sister. Volty Yes, we can. Two rose gold bracelets come to $236.00 including tracked shipping. Shall I send a PayPal invoice to the email you used last time? Yes please Waiting for approval New PayPal invoice: 2 rose gold bracelets, $236.00, to Nora Bennett Approve · Edit · Decline ## As an automation Describe it to Volty in a sentence; it drafts the automation and an admin turns it on. Custom order to invoice - When · A buyer asks for a custom piece · On Instagram or WhatsApp - Step 1 · Volty confirms the details · Size, metal and price - Step 2 · Sends the invoice · Approved by you - Step 3 · Answers payment questions · From the invoice Payment questions answered whatever the time zone. ## How Volty connects to PayPal An admin signs in to PayPal from the Sources page and picks the tools Volty may use. - 01 · Sign in to PayPal · With the business account buyers pay. - 02 · Turn on the reads · Transactions and invoices. - 03 · Choose the writes · Create and send invoice start Off. ### The tools Volty gets Each one is a switch on the Sources page in Volty. - Search transactions · Reads - Read invoice · Reads - Create invoice · Changes - Send invoice · Changes Reading tools can be turned on straight away. Anything that changes PayPal starts Off, and once on it can be set to check with staff, so each change waits for a colleague. ## Common questions ### Can Volty change records in PayPal? Only when an admin allows it. Every tool has its own switch: tools that only read can be turned on, and tools that change a record start Off. A tool that is on can be set to check with staff, so each change waits for a colleague to approve it. ### How much does it cost to connect PayPal with Volty? Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger. ## Related integrations - Stripe Payments - Shopify E-commerce - Instagram DM Messaging channels - Xero Accounting & ERP - Wix Website builders All integrations ## Start your free trial Talk to Volty · Start your free trial Sign up for our 7-day trial. No credit card needed. ## Not convinced? Hear more from our CEO and Volty The Leonard and Volty Show · 8 October 2026 ### Meta now charges for WhatsApp replies The Leonard and Volty Show · 1 October 2026 ### Too busy to hire? The Leonard and Volty Show · 21 September 2026 ### From $500 chatbot jobs to agentic AI The Leonard and Volty Show · 10 September 2026 ### Your AI is a new employee The Leonard and Volty Show · 4 September 2026 ### Trust in the AI world The Leonard and Volty Show · 29 August 2026 ### Does the AI model matter? The Leonard and Volty Show · 19 August 2026 ### What are AI agents? Meta now charges for WhatsApp replies. Here's what it means for your business, 8 October 2026 ## Links - [Payments](https://voltade.com/integrations?category=payments) - [StripePayments](https://voltade.com/integrations/stripe) - [ShopifyE-commerce](https://voltade.com/integrations/shopify) - [Instagram DMMessaging channels](https://voltade.com/integrations/instagram) - [XeroAccounting & ERP](https://voltade.com/integrations/xero) - [WixWebsite builders](https://voltade.com/integrations/wix) - [All integrations](https://voltade.com/integrations)