# PartsTech and Volty > Service advisors ask Volty for brake pad prices and local stock across suppliers in PartsTech, and owners asking about pickup are passed to the advisor. Independent repair shops using PartsTech let advisors ask Volty for part prices and local stock across their suppliers, and hand owners' pickup questions to the advisor. Talk to Volty · Free trial Updated 2 Nov 2026 ## Brake pads by this afternoon An advisor asks Volty for options. Volty reads the quotes in PartsTech. Service desk Volty · Team chat R Ray Front brake pads and rotors for a 2019 F-150, who has them in stock? PartsTech quotes · 2019 Ford F-150 · front pads and rotors · 3 suppliers searched VoltyAPP Two have the set in stock locally. Midtown Auto Parts is $214.60 and Southside Supply is $198.90. Valley Parts Co shows it out of stock at their nearest store. R Ray Go with Southside Parts order for Ray to confirm Google Sheets PartsTech quotes · 2019 F-150 | | Supplier | Price | Stock | | --- | --- | --- | --- | | 2 | Midtown Auto Parts | $214.60 | In stock | | 3 | Southside Supply | $198.90 | In stock | | 4 | Valley Parts Co | $205.10 | Out of stock | Row 3 added by Volty ## What Volty does with PartsTech PartsTech is an online marketplace where auto repair shops search and order parts from their suppliers. Volty uses the PartsTech username and API key your shop holds, the same pair shop software uses to reach PartsTech. Service advisors ask Volty what a part costs and which supplier has it in stock, and a car owner asking when their car will be ready is handed to their advisor. - Price and stock · Volty searches your linked suppliers for price and local inventory. - Owners handed to the advisor · A pickup-time question goes to the advisor on the job. - Advisors ask in the team chat · A service advisor asks Volty instead of searching every supplier. - No order without the advisor · Placing a parts order starts Off; with Check with staff, the advisor confirms the supplier. Connects with PartsTech shop username and API key Volty reads Parts by vehicle, supplier prices, local inventory Volty can change Parts orders, Off by default Setup Our team, with your service manager Category Logistics & automotive Techs stay under the car. Volty answers the status questions. ### When will my truck be ready The owner asks. Volty brings in the advisor. BA Bill Anderson WhatsApp · Customer Any idea when my truck will be done today? Volty Hi Bill, I've asked Ray, your service advisor, to check on your F-150 and give you a time. Ray Hi Bill, the brake parts are on their way from Southside. I expect it ready by about 4pm and will text you when it's done. ## As an automation Describe it to Volty in a sentence; it drafts the automation and an admin turns it on. Pickup time questions - When · An owner asks for an update · By WhatsApp text - Step 1 · Finds the advisor · On that customer's job - Step 2 · Hands over the question · With the vehicle named - Step 3 · Tells the owner · Who will text a time Owners asking about their car get the advisor, not a guess. ## How Volty connects to PartsTech Each shop copies its PartsTech username and API key from its PartsTech account profile; shop software uses the same pair. Volty uses your shop's pair, with the suppliers you already link. - 01 · Find the shop's API key · Your PartsTech username and API key, not the password. - 02 · Confirm linked suppliers · Volty quotes only the suppliers your shop has connected in PartsTech. - 03 · Approve in Volty · An admin approves the connection once. - 04 · Keep ordering checked · Placing an order starts Off. ### The tools Volty gets Each one is a switch on the Sources page in Volty. - Search parts for a VIN or vehicle · Reads - Compare supplier price and stock · Reads - Place the parts order · Changes Reading tools can be turned on straight away. Anything that changes PartsTech starts Off, and once on it can be set to check with staff, so each change waits for a colleague. ## Common questions ### What do we need from PartsTech to connect? Your shop's PartsTech username and API key, which you copy from your PartsTech account profile and which are separate from your login password. Shop management software uses the same pair, and each extra location has its own, so multi-location shops connect each one. ### Which suppliers will Volty quote? Only the suppliers your shop has already linked in PartsTech, at the prices and stock levels PartsTech shows your account for that vehicle. Volty does not add suppliers, change your accounts with them or negotiate pricing. ### Can car owners order their own parts through Volty? No. Parts orders are placed by your shop, and placing one is a staff tool that starts Off. When an owner asks when their car will be ready, Volty hands the question to the service advisor on the job, who replies with a time. ### How much does it cost to connect PartsTech with Volty? Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger. ## Related integrations - QuickBooks Accounting & ERP - Google Sheets Spreadsheets & databases - WhatsApp Business API Messaging channels - Custom API Developer & analytics - Square E-commerce All integrations ## Start your free trial Talk to Volty · Start your free trial Sign up for our 7-day trial. No credit card needed. ## Not convinced? Hear more from our CEO and Volty The Leonard and Volty Show · 8 October 2026 ### Meta now charges for WhatsApp replies The Leonard and Volty Show · 1 October 2026 ### Too busy to hire? The Leonard and Volty Show · 21 September 2026 ### From $500 chatbot jobs to agentic AI The Leonard and Volty Show · 10 September 2026 ### Your AI is a new employee The Leonard and Volty Show · 4 September 2026 ### Trust in the AI world The Leonard and Volty Show · 29 August 2026 ### Does the AI model matter? The Leonard and Volty Show · 19 August 2026 ### What are AI agents? Meta now charges for WhatsApp replies. Here's what it means for your business, 8 October 2026 ## Links - [Logistics & automotive](https://voltade.com/integrations?category=logistics) - [QuickBooksAccounting & ERP](https://voltade.com/integrations/quickbooks) - [Google SheetsSpreadsheets & databases](https://voltade.com/integrations/google-sheets) - [WhatsApp Business APIMessaging channels](https://voltade.com/integrations/whatsapp) - [Custom APIDeveloper & analytics](https://voltade.com/integrations/custom-api) - [SquareE-commerce](https://voltade.com/integrations/square) - [All integrations](https://voltade.com/integrations)