# Ottimate and Volty > Vendors email to ask when an Ottimate invoice will be paid, and restaurant managers ask Volty in team chat which invoices still need their approval. Restaurant groups and hotels that run payables in Ottimate let vendors check an invoice's approval and payment status by email, and let the controller ask Volty what is still open. Talk to Volty · Free trial Updated 2 Nov 2026 ## When will we be paid A produce vendor emails about an invoice. Volty reads its status in Ottimate. RD Rosa Delgado Gmail · Vendor Hi, checking on invoice 88213 from Oct 19 for the Elm Street location. It hasn't been paid yet. Checked Ottimate · Invoice 88213 · $2,846.20 · Approved Oct 28 · ACH scheduled Nov 4 Volty Hi Rosa, invoice 88213 for $2,846.20 was approved on October 28 and is scheduled to go out by ACH on November 4. You should see it in 1 to 2 business days after that. Ottimate invoice 88213 · Delgado Farms Approved Location Elm Street Amount $2,846.20 Invoice date Oct 19 Payment ACH, Nov 4 Status and payment from the Ottimate invoice ## What Volty does with Ottimate Ottimate is the AI accounts payable software many restaurant groups and multi-location businesses use to capture, code and pay invoices. Your Ottimate Partner Manager provisions the API key and OAuth credentials, and Volty reads invoices, vendors and payments for the locations you choose. A vendor emails to ask when an invoice will be paid and Volty answers from its status, and a manager can ask Volty in team chat which invoices are waiting on them. - Vendor payment questions · Volty reads the invoice's status and payment date before it replies. - Approvals waiting · A manager asks what needs their sign-off and gets the list. - One vendor, one ledger · Delgado Farms hears about Delgado Farms invoices and no one else's. - Short pays go to AP · A disputed credit or a missing case lands with the AP clerk, with the invoice attached. Connects with Ottimate API, credentials from your Partner Manager Volty reads Invoices, vendors, approval status, payments Volty can change None, approvals stay in Ottimate Setup Our team, with Ottimate and your controller Category Hospitality, food & events Service runs on the produce and linen those invoices paid for. ### What needs my approval A general manager asks Volty before the weekly close. Managers Volty · Team chat DC Derek Chen Which invoices are waiting on me for Elm Street? Checked Ottimate · 3 invoices awaiting Derek Chen · $5,912.40 VoltyAPP Three are waiting on you: Sysco $3,410.15, Atlas Linen $612.25 and Harbor Seafood $1,890.00. Harbor Seafood is past its due date, so that one first. ## As an automation Describe it to Volty in a sentence; it drafts the automation and an admin turns it on. Monday approvals - When · Monday 9am · Ahead of the weekly close - Step 1 · Groups unapproved invoices · Under the approval policy's named approver - Step 2 · Sends each GM their queue · Past-due ones at the top - Step 3 · Explains a line · GL coding, location, vendor history A sales rep gets the ACH date without calling the office. ## How Volty connects to Ottimate Ottimate has no self-serve key screen. Its Partner Manager provisions an API key per client account and issues OAuth credentials, and the connection reads only the accounts and locations named in that request. - 01 · Request credentials from Ottimate · We ask your Ottimate Partner Manager, with you, for an API key and an OAuth client for your account. - 02 · Test against the sandbox · Ottimate runs a sandbox API, so lookups are checked there before they touch live invoices. - 03 · Name the locations · Volty reads invoices, vendors, approvals and payments for the locations you list, nothing beyond them. - 04 · Approve in Volty · An admin approves the connection once. All Ottimate tools here only read. ### The tools Volty gets Each one is a switch on the Sources page in Volty. - Match vendor by email · Reads - Look up invoice · Reads - List invoices by approver · Reads - Read payment and ACH date · Reads Reading tools can be turned on straight away. Anything that changes Ottimate starts Off, and once on it can be set to check with staff, so each change waits for a colleague. ## Common questions ### How does Ottimate grant API access? Ottimate does not have a self-serve key screen. An Ottimate Partner Manager provisions an API key for each client account and issues OAuth credentials. We request those with you, set up the custom connection, and an admin approves it in Volty before Volty reads any invoice. ### Will Volty tell a vendor when they will be paid? Volty reads the invoice and its payment in Ottimate and says what the record shows: received, waiting for approval, approved, or paid on a date with a reference. It does not promise a date that Ottimate does not hold. A dispute goes to the AP team. ### Can Volty approve an invoice? Approvals stay with the people your approval policy names in Ottimate. Volty can tell an approver which invoices are waiting on them in team chat, and it can tell a vendor who the invoice is waiting on, if you choose to share that. ### How much does it cost to connect Ottimate with Volty? Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger. ## Related integrations - MarginEdge Hospitality, food & events - Restaurant365 Hospitality, food & events - QuickBooks Accounting & ERP - NetSuite Accounting & ERP - Gmail Email All integrations ## Start your free trial Talk to Volty · Start your free trial Sign up for our 7-day trial. No credit card needed. ## Not convinced? Hear more from our CEO and Volty The Leonard and Volty Show · 8 October 2026 ### Meta now charges for WhatsApp replies The Leonard and Volty Show · 1 October 2026 ### Too busy to hire? The Leonard and Volty Show · 21 September 2026 ### From $500 chatbot jobs to agentic AI The Leonard and Volty Show · 10 September 2026 ### Your AI is a new employee The Leonard and Volty Show · 4 September 2026 ### Trust in the AI world The Leonard and Volty Show · 29 August 2026 ### Does the AI model matter? The Leonard and Volty Show · 19 August 2026 ### What are AI agents? Meta now charges for WhatsApp replies. Here's what it means for your business, 8 October 2026 ## Links - [Hospitality, food & events](https://voltade.com/integrations?category=hospitality) - [MarginEdgeHospitality, food & events](https://voltade.com/integrations/marginedge) - [Restaurant365Hospitality, food & events](https://voltade.com/integrations/restaurant365) - [QuickBooksAccounting & ERP](https://voltade.com/integrations/quickbooks) - [NetSuiteAccounting & ERP](https://voltade.com/integrations/netsuite) - [GmailEmail](https://voltade.com/integrations/gmail) - [All integrations](https://voltade.com/integrations)