# Open Dental and Volty > Patients take today's open chair times in Open Dental from WhatsApp, recall patients pick a cleaning day, and staff pull the past-due recall count in team chat. Dental offices on Open Dental fill today's open chair times from WhatsApp and work their past-due recall list from team chat, reached through the eConnector. Talk to Volty · Free trial Updated 3 Nov 2026 ## A chair this morning Kevin has a free morning and wants to come in today. Volty finds Dr. Fields's two openings and books the first. KO Kevin O'Brien WhatsApp · Patient I'm off work today for once. Does Dr. Fields have anything open this morning? Checked Open Dental · Today, Mon Nov 2 · Dr. Fields free 11:15am and 3:45pm Volty Good timing, Kevin. Dr. Fields has two chairs left today: Today · Dr. Fields 11:15 am · 3:45 pm 11:15, thank you Volty Booked: today at 11:15am with Dr. Fields at the High St office. Parking is behind the building. Google Calendar Dr. Laura Fields Mon 2 Tue 3 9a · 10a · 11a · 12p · 1p · 2p · 3p · 4p Booked · O'Brien K. · Booked Booked ## What Volty does with Open Dental Open Dental is open-source dental practice management software, usually installed on a server in the office. Volty reaches it through Open Dental's API, which runs through the eConnector at the practice. A patient who asks to come in today sees which chairs are still open on WhatsApp and takes one, a patient whose cleaning date has come around gets a recall message with days to pick from, and the office manager asks Volty in team chat how many recall patients have nothing on the books. - Today's open chair times · Volty reads what is left on today's schedule before offering a time. - Recall by due date · Patients past their cleaning date are invited back, with no reason given beyond the date. - Mouth and tooth questions go to the desk · If a patient starts describing how a tooth feels, Volty says it cannot discuss health details and offers a time or a call from your staff. - Written after the patient picks · Nothing lands in Open Dental until the patient says yes to a time. Connects with Open Dental API through the eConnector Volty reads Patient contact details, schedule, recall dates Volty can change Appointments the patient picked Setup The Volty team sets it up with your office staff Category Clinics & healthcare Kevin takes the 11:15 opening Dr. Fields had left today. ### Who is due for a cleaning Tasha sizes up recall before Monday's send. Front desk Volty · Team chat TG Tasha Greene How many patients are past their cleaning date with nothing scheduled? Read Open Dental · Recall past due · 52 patients · no appointment VoltyAPP 52 patients. 40 have a mobile number opted in to WhatsApp. Shall I send them the recall template? ## As an automation Describe it to Volty in a sentence; it drafts the automation and an admin turns it on. Past-due recall - When · Every Monday · Automation - Step 1 · Recall date passed · No appointment set - Step 2 · Cleaning invitation · Approved template - Step 3 · Books the reply · Into Open Dental Megan picks a Thursday from her recall message. ## How Volty connects to Open Dental Open Dental's API pairs two keys: a Developer key, held by whoever builds the connection, and a Customer key generated for your office, which your staff enter in Open Dental to allow access. Remote API calls reach the office through the eConnector, so it must be running at the practice. - 01 · Check the eConnector · It has to be installed and running at your office. - 02 · Enter the Customer key · Generated for your office for this connection; your staff enter it in Open Dental. - 03 · Pick permissions · Patient contact details, appointments and recall dates, with read or write rights you choose. - 04 · Approve in Volty, set the switches · Your admin approves the connection; booking starts Off. ### The tools Volty gets Each one is a switch on the Sources page in Volty. - Find an Open Dental patient · Reads - Open chair times today · Reads - Past-due recall list · Reads - Book an Open Dental appointment · Changes - Move an Open Dental appointment · Changes Reading tools can be turned on straight away. Anything that changes Open Dental starts Off, and once on it can be set to check with staff, so each change waits for a colleague. ## Common questions ### Does it work with Open Dental installed on our office server? Yes. Open Dental's API reaches an on-premise database through the eConnector, which must be installed and running at your office. If the eConnector is off, Volty cannot read the schedule, so the connection only works while that service runs. ### What keys does the Open Dental connection need? Open Dental pairs a Developer key, held by whoever builds the connection, with a Customer key generated for your office. Your staff enter the Customer key in Open Dental to allow access, and the permissions set which resources can be read or changed. A Volty admin then approves the connection. ### What happens when a patient says something hurts? Volty does not assess it. It offers the next open time and your office phone number, and passes the thread to the front desk so a person decides how soon the patient should be seen. Volty is for scheduling and front-desk questions, not for health records, and does not sign a BAA. ### How much does it cost to connect Open Dental with Volty? Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger. ## Related integrations - CareStack Clinics & healthcare - NexHealth Clinics & healthcare - WhatsApp Business API Messaging channels - Web chat Messaging channels - Google Calendar Calendar & booking All integrations ## Start your free trial Talk to Volty · Start your free trial Sign up for our 7-day trial. No credit card needed. ## Not convinced? Hear more from our CEO and Volty The Leonard and Volty Show · 8 October 2026 ### Meta now charges for WhatsApp replies The Leonard and Volty Show · 1 October 2026 ### Too busy to hire? The Leonard and Volty Show · 21 September 2026 ### From $500 chatbot jobs to agentic AI The Leonard and Volty Show · 10 September 2026 ### Your AI is a new employee The Leonard and Volty Show · 4 September 2026 ### Trust in the AI world The Leonard and Volty Show · 29 August 2026 ### Does the AI model matter? The Leonard and Volty Show · 19 August 2026 ### What are AI agents? Meta now charges for WhatsApp replies. Here's what it means for your business, 8 October 2026 ## Links - [Clinics & healthcare](https://voltade.com/integrations?category=clinics) - [CareStackClinics & healthcare](https://voltade.com/integrations/carestack) - [NexHealthClinics & healthcare](https://voltade.com/integrations/nexhealth) - [WhatsApp Business APIMessaging channels](https://voltade.com/integrations/whatsapp) - [Web chatMessaging channels](https://voltade.com/integrations/web-chat) - [Google CalendarCalendar & booking](https://voltade.com/integrations/google-calendar) - [All integrations](https://voltade.com/integrations)