# Notion and Volty

> Volty answers customers from your Notion help docs, checks known issues before replying to bug reports, and logs feature requests into Notion with approval.

Volty answers trial users and customers from your Notion docs, matches bug reports to known issues, and logs feature requests as Notion rows your product team can sort.

Talk to Volty · Free trial

Updated 2 Nov 2026

## A trial user's question, answered from your docs

Volty searches the help docs and the security page before it replies.

VO

Visitor on pricing page

Web chat · Trial user

Hey, what's the API rate limit on the Team plan? And do you support SAML SSO or only Google login?

Searched Notion · Docs · API rate limits · Security & SSO

Volty On Team the API allows 600 requests a minute per workspace. SAML SSO with Okta, Azure AD and Google Workspace is on the Business plan; Team supports Google and email login.

Got it. Can I try SSO during the trial?

Volty Yes, trials include Business features for 14 days. The setup guide is in our docs under Security, and I can bring in someone from the team if you'd like a walkthrough.

Notion page

API rate limits

Help docs

Free

60 / min

Team

600 / min

Business

3,000 / min

Edited

Yesterday by Dana

Volty reads the latest version

## What Volty does with Notion

Notion is where most startups keep their help docs, changelog, known issues and roadmap. Volty connects to Notion with one sign-in and reads the pages and databases an admin shares with it. It answers trial users and customers from your docs, checks the known-issues database before replying to a bug report, and logs every feature request as a row your product team can sort.

- Support from your docs · Pricing, API limits, SSO and setup questions answered from the pages your team already writes.
- Bugs matched to known issues · Volty checks the issues database first and replies with the status and any workaround.
- Feature requests counted · Each request becomes a row with the customer, plan and quote.
- Only what you share · Volty sees the pages shared with it at sign-in, and changes wait for approval.

Connects with

One Notion sign-in

Volty reads

Pages, databases, rows, comments

Volty can change

Create pages, add and update rows, when turned on

Setup

A few minutes

Category

Docs & knowledge

Volty answers customers from the same docs the team keeps.

### A bug report matched to a known issue

Volty finds the open issue in Notion, replies with the workaround, and adds the customer to the row.

MR

Marcus Reid

Email · Customer · Business plan

Since this morning our CSV exports are timing out for anything over 10k rows. Is this on your end?

Queried Notion · Known issues · status is Investigating

Volty Thanks Marcus, it is on our side. Large CSV exports are timing out since today's 9am release and the team is on it. Until it's fixed, exporting by date range in chunks under 10k rows works.

Updated a row in Known issues · CSV export timeout · Reports 7 → 8

Volty I've added your account to the issue, so you'll hear from us as soon as the fix ships.

Google Sheets

Known issues

|  | Issue | Status | Reports | Owner |
| --- | --- | --- | --- | --- |
| 2 | CSV export timeout | Investigating | 8 | Priya |
| 3 | Slack alerts delayed | Fix in review | 3 | Tom |
| 4 | Dark mode chart labels | Backlog | 2 | Lena |

Row 2 added by Volty

### Feature requests logged as they come in

When a customer asks for something the product doesn't do, Volty says so plainly and adds a row for the product team.

HC

Hannah Cole

Web chat · Customer · Team plan

Is there a way to sync our projects to Linear automatically? We're copying tickets over by hand.

Searched Notion · Docs · Integrations · Roadmap

Volty Not yet. There's no Linear sync today, and it isn't on the published roadmap. I'll pass the request to the product team with your use case.

Added a row to Feature requests · Linear sync · Hannah Cole · Team plan

### Your team asks Volty what customers want

A product manager asks in Volty's team chat, and Volty answers from the Feature requests database.

Product

Volty · Workspace

J

Jordan

Which feature requests came up most this month, and from which plans?

Queried Notion · Feature requests · created this month

VoltyAPP

SAML SSO leads with 14 requests, 9 of them from Business trials. Linear sync has 6, all Team plan. Audit log export has 4, from 3 Business accounts.

Google Sheets

Feature requests · this month

|  | Request | Count | Plans | Status |
| --- | --- | --- | --- | --- |
| 2 | SAML SSO | 14 | Business, Team | Planned |
| 3 | Linear sync | 6 | Team | New |
| 4 | Audit log export | 4 | Business | New |

Row 3 added by Volty

## As an automation

Every Friday, Volty reads the week's new rows in Feature requests, writes a summary page in Notion, and posts the link to your product channel in Slack. Describe it to Volty in a sentence; it drafts the automation and an admin turns it on.

Weekly feature request digest

- When · Friday 5pm · On a schedule
- Step 1 · Reads the week's requests · Counts, plans, quotes
- Step 2 · Writes a summary page · Under Product > Feedback
- Step 3 · Posts the link · To #product

Feature requests arrive in Notion already counted.

## How Volty connects to Notion

An admin signs in to Notion from the Sources page and shares the docs, issues and roadmap databases Volty should read.

- 01 · Sign in to Notion · One sign-in from the Sources page.
- 02 · Share the pages · Help docs, known issues, feature requests.
- 03 · Allow writing, optionally · Add or update rows and create pages, with approval.

### The tools Volty gets

Each one is a switch on the Sources page in Volty.

- Search pages · Reads
- Read page content · Reads
- Query a database · Reads
- Create a page · Changes
- Add a database row · Changes
- Update a row · Changes

Reading tools can be turned on straight away. Anything that changes Notion starts Off, and once on it can be set to check with staff, so each change waits for a colleague.

## Common questions

### Which Notion pages can Volty read?

Only the pages and databases shared with it when the admin signed in.

### Can Volty change records in Notion?

Only when an admin allows it. Every tool has its own switch: tools that only read can be turned on, and tools that change a record start Off. A tool that is on can be set to check with staff, so each change waits for a colleague to approve it.

### How much does it cost to connect Notion with Volty?

Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger.

## Related integrations

- Linear Projects & tasks
- Jira Projects & tasks
- Slack Team chat
- Confluence Docs & knowledge
- Web chat Messaging channels

All integrations

## Start your free trial

Talk to Volty · Start your free trial

Sign up for our 7-day trial. No credit card needed.

## Not convinced? Hear more from our CEO and Volty

The Leonard and Volty Show · 8 October 2026

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## Links

- [Docs & knowledge](https://voltade.com/integrations?category=knowledge)
- [LinearProjects & tasks](https://voltade.com/integrations/linear)
- [JiraProjects & tasks](https://voltade.com/integrations/jira)
- [SlackTeam chat](https://voltade.com/integrations/slack)
- [ConfluenceDocs & knowledge](https://voltade.com/integrations/confluence)
- [Web chatMessaging channels](https://voltade.com/integrations/web-chat)
- [All integrations](https://voltade.com/integrations)
