# MYOB and Volty > Suppliers and customers ask about payments and Volty answers from MYOB, connected by our team. Volty answers supplier and customer payment questions from MYOB, with MYOB connected by our team. Talk to Volty · Free trial Updated 2 Nov 2026 ## A supplier asks about payment A supplier checks a bill. Volty reads it from MYOB. KL Kenny Lawson WhatsApp · Supplier Hi, just checking if bill KB-2290 for the October milk delivery has been paid? Called MYOB · Bill KB-2290 · $1,186.40 · Scheduled 7 Nov Volty Hi Kenny, bill KB-2290 for $1,186.40 is scheduled for payment on 7 November. Your September bills are all paid. MYOB supplier Fresh Dairy Supply LLC 1 bill open Open bill KB-2290 · $1,186.40 Payment date 7 Nov Paid this year 9 bills Matched by Verified phone number Read from MYOB during the conversation ## What Volty does with MYOB MYOB is the accounting software many Australian, New Zealand and Southeast Asian small businesses keep their books in. We connect MYOB to Volty as a custom connection, and what Volty reads and writes is agreed with you when it is connected. Suppliers ask whether a bill has been paid and Volty answers from MYOB, and customers ask about their invoices the same way. - Has my bill been paid · Volty reads the supplier's bill and the payment against it. - Customer invoices too · Open invoices for the verified customer, with amounts and due dates. - Only their own records · A lookup is bound to the verified contact in the conversation. - Read only by default · Any write starts Off, and once on it can wait for a colleague. Connects with A custom connection our team sets up Volty reads Agreed per workspace: contacts, invoices, bills, payments Volty can change Agreed per workspace, Off by default Setup Set up by our team Category Accounting & ERP Bills and payments read from the books when a supplier asks. ### A catering invoice A corporate customer asks what is outstanding. GH Grace Holloway Email · Customer Could you tell me what we still owe for the October catering orders? Called MYOB · Harbour Point Management · 2 open · $2,460.00 Volty Hi Grace, two invoices are open: INV-00871 for $1,320.00 due 12 November and INV-00884 for $1,140.00 due 19 November. ## As an automation Describe it to Volty in a sentence; it drafts the automation and an admin turns it on. Overdue invoice nudge - When · Every Monday · A scheduled automation - Step 1 · Finds invoices 14 days overdue · From MYOB - Step 2 · Sends a polite reminder · By email - Step 3 · Answers the replies · And brings in the owner Suppliers ask if they have been paid and get the date from MYOB. ## How Volty connects to MYOB We connect MYOB to your workspace as a custom connection, agreed with you, and an admin approves it once before Volty uses it. - 01 · Agree what Volty reads and writes · Contacts, invoices, bills and payments. - 02 · Approve the connection · An admin approves it once in Volty. - 03 · Set the switches · Each tool is On, Check with staff, or Off. ### The tools Volty gets Each one is a switch on the Sources page in Volty. - Find contact · Reads - List invoices · Reads - Read bills · Reads - Read payments · Reads Reading tools can be turned on straight away. Anything that changes MYOB starts Off, and once on it can be set to check with staff, so each change waits for a colleague. ## Common questions ### How does Volty connect to MYOB? We connect MYOB to your workspace as a custom connection, from an API key or address, and what Volty reads and writes is agreed with you when it is connected. An admin approves it once before Volty uses it. ### Can Volty change records in MYOB? Only when an admin allows it. Every tool has its own switch: tools that only read can be turned on, and tools that change a record start Off. A tool that is on can be set to check with staff, so each change waits for a colleague to approve it. ### How much does it cost to connect MYOB with Volty? Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger. ## Related integrations - Xero Accounting & ERP - QuickBooks Accounting & ERP - NetSuite Accounting & ERP - Custom API Developer & analytics - Outlook Email All integrations ## Start your free trial Talk to Volty · Start your free trial Sign up for our 7-day trial. No credit card needed. ## Not convinced? Hear more from our CEO and Volty The Leonard and Volty Show · 8 October 2026 ### Meta now charges for WhatsApp replies The Leonard and Volty Show · 1 October 2026 ### Too busy to hire? The Leonard and Volty Show · 21 September 2026 ### From $500 chatbot jobs to agentic AI The Leonard and Volty Show · 10 September 2026 ### Your AI is a new employee The Leonard and Volty Show · 4 September 2026 ### Trust in the AI world The Leonard and Volty Show · 29 August 2026 ### Does the AI model matter? The Leonard and Volty Show · 19 August 2026 ### What are AI agents? Meta now charges for WhatsApp replies. Here's what it means for your business, 8 October 2026 ## Links - [Accounting & ERP](https://voltade.com/integrations?category=accounting) - [XeroAccounting & ERP](https://voltade.com/integrations/xero) - [QuickBooksAccounting & ERP](https://voltade.com/integrations/quickbooks) - [NetSuiteAccounting & ERP](https://voltade.com/integrations/netsuite) - [Custom APIDeveloper & analytics](https://voltade.com/integrations/custom-api) - [OutlookEmail](https://voltade.com/integrations/outlook) - [All integrations](https://voltade.com/integrations)