# monday.com and Volty > Volty answers customers from your monday.com boards and turns enquiries into items, with approval. Volty answers customers from your monday.com boards and adds new enquiries as items for your team when you allow it. Talk to Volty · Free trial Updated 2 Nov 2026 ## Is the unit still available Volty reads the unit from the sales board, then proposes an update for the viewing. AM Andre Miles WhatsApp · Customer Is the 3-bedroom on the 12th floor, unit 1205, still available? Looked up monday.com · Sales board · Unit 1205 · 3-bedroom · Available Volty Yes, Andre. Unit 1205 is a 3-bedroom of 1,033 sq ft, listed at $1,240,000. Would you like to view the show apartment? Saturday morning would be good. Waiting for approval Update on monday.com item Unit 1205: Andre Miles asks to view on Saturday morning Approve · Edit · Decline monday.com item Unit 1205 Available Type 3-bedroom, 1,033 sq ft Price $1,240,000 Agent Raymond Hall Board Sales board Read from monday.com during the conversation ## What Volty does with monday.com monday.com runs work as boards of items and columns. Volty connects to monday.com with one sign-in. It can read the boards it is given, so a buyer's question about a unit is answered from the sales board, and a new enquiry can become an item for the sales team. - Answers from the board · Volty reads the item's columns before it replies. - Enquiries become items · A new enquiry becomes an item with what the buyer asked. - Updates on the item · A viewing request is posted as an update on the unit. - Approval on every write · Writes start Off, and each can be set to wait for a colleague. Connects with One monday.com sign-in Volty reads Boards, items, updates Volty can change Create items, change columns, post updates, when turned on Setup A few minutes Category Projects & tasks Every enquiry lands as an item for the sales team. ### A new enquiry A visitor asks about the launch, and Volty proposes the lead item. WV Website visitor Web chat · Website visitor Do you still have 2-bedroom units? Budget around $950,000. Volty There are 2-bedroom units in that range. May I have your name and number so an agent can share the floor plans? Daniel Brooks, (555) 318-4402 Waiting for approval New item on Leads board: Daniel Brooks, 2-bedroom, budget $950,000 Approve · Edit · Decline ## As an automation Describe it to Volty in a sentence; it drafts the automation and an admin turns it on. Enquiry to monday.com item - When · A visitor asks about units · On your web chat - Step 1 · Volty asks the basics · Unit type, budget, contact - Step 2 · Creates the item · On your Leads board - Step 3 · Brings in an agent · In the same conversation Viewing requests reach the unit's item. ## How Volty connects to monday.com An admin signs in to monday.com from the Sources page and picks the tools Volty may use. - 01 · Sign in to monday.com · With the account that can see your boards. - 02 · Turn on the reads · Boards, items and updates. - 03 · Choose the writes · Create item, change a column and post an update start Off. ### The tools Volty gets Each one is a switch on the Sources page in Volty. - Search items · Reads - Read board · Reads - Read item updates · Reads - Create item · Changes - Change a column · Changes - Post an update · Changes Reading tools can be turned on straight away. Anything that changes monday.com starts Off, and once on it can be set to check with staff, so each change waits for a colleague. ## Common questions ### Which monday.com boards can Volty read? The boards the account that signed in can see. An admin decides which tools are on. ### Can Volty change records in monday.com? Only when an admin allows it. Every tool has its own switch: tools that only read can be turned on, and tools that change a record start Off. A tool that is on can be set to check with staff, so each change waits for a colleague to approve it. ### How much does it cost to connect monday.com with Volty? Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger. ## Related integrations - Asana Projects & tasks - HubSpot CRM & sales - Google Calendar Calendar & booking - WhatsApp Business API Messaging channels - Google Sheets Spreadsheets & databases All integrations ## Start your free trial Talk to Volty · Start your free trial Sign up for our 7-day trial. No credit card needed. ## Not convinced? Hear more from our CEO and Volty The Leonard and Volty Show · 8 October 2026 ### Meta now charges for WhatsApp replies The Leonard and Volty Show · 1 October 2026 ### Too busy to hire? The Leonard and Volty Show · 21 September 2026 ### From $500 chatbot jobs to agentic AI The Leonard and Volty Show · 10 September 2026 ### Your AI is a new employee The Leonard and Volty Show · 4 September 2026 ### Trust in the AI world The Leonard and Volty Show · 29 August 2026 ### Does the AI model matter? The Leonard and Volty Show · 19 August 2026 ### What are AI agents? Meta now charges for WhatsApp replies. Here's what it means for your business, 8 October 2026 ## Links - [Projects & tasks](https://voltade.com/integrations?category=projects) - [AsanaProjects & tasks](https://voltade.com/integrations/asana) - [HubSpotCRM & sales](https://voltade.com/integrations/hubspot) - [Google CalendarCalendar & booking](https://voltade.com/integrations/google-calendar) - [WhatsApp Business APIMessaging channels](https://voltade.com/integrations/whatsapp) - [Google SheetsSpreadsheets & databases](https://voltade.com/integrations/google-sheets) - [All integrations](https://voltade.com/integrations)