# Mailchimp and Volty > Volty reads your Mailchimp campaigns and audiences to answer replies, and adds subscribers and tags with approval. Volty answers newsletter replies knowing what the Mailchimp campaign offered, and adds customers to your audience when you allow it. Talk to Volty · Free trial Updated 2 Nov 2026 ## A reply to the newsletter Volty reads the campaign the customer is replying to and works out the price. JL Joanne Lee Email · Customer Hi, saw your Christmas wreath newsletter. Is the early bird 15% still on if I order 3 medium wreaths for my office? Looked up Mailchimp · Christmas wreaths · Sent 28 Oct · Early bird 15% until 15 Nov Volty Hi Joanne, yes. The early bird 15% applies to orders placed by 15 November, so three medium wreaths at $65 each come to $165.75. Would you like them delivered to your office, and on which date? Mailchimp campaign Christmas wreaths Sent 28 Oct Audience Shop customers Offer Early bird 15% until 15 Nov Recipient Joanne Lee · Subscribed Tags Corporate Read from Mailchimp during the conversation ## What Volty does with Mailchimp Mailchimp sends the newsletters and campaigns for many small shops. Volty connects to Mailchimp with one sign-in. It can read your audiences and campaigns, so when a reader replies to a newsletter in an inbox Volty answers, or messages you about it on WhatsApp, Volty knows what the campaign offered. When you allow it, Volty can add a customer to your audience or update their tags. - Knows the campaign · Volty reads what the newsletter offered before it answers. - Sign-ups from conversations · A customer who asks to join can be added to your audience. - Tags kept current · A customer's interests can be added as tags, with approval. - Writes start Off · Adding or tagging subscribers waits for an admin's switch. Connects with One Mailchimp sign-in Volty reads Audiences, members, campaigns, tags Volty can change Add members and tags, when turned on Setup A few minutes Category Marketing & ads Replies answered with the campaign in view. ### Add me to the list A customer asks to hear about new flowers, and Volty proposes the sign-up. PS Priya Shankar WhatsApp · Customer Can you add me to your mailing list? I want to know when the peonies come in. Volty Of course, Priya. Should the newsletter go to the email from your last order? Yes, that one Waiting for approval Add to Mailchimp audience: Priya Shankar, tag Peonies Approve · Edit · Decline ## As an automation Describe it to Volty in a sentence; it drafts the automation and an admin turns it on. Newsletter reply to order - When · The newsletter goes out · From Mailchimp - Step 1 · A reader replies · To your shop's inbox - Step 2 · Volty reads the campaign · And answers the question - Step 3 · Takes the order details · And brings you in to confirm A question about the offer, answered from the campaign. ## How Volty connects to Mailchimp An admin signs in to Mailchimp from the Sources page and picks the tools Volty may use. - 01 · Sign in to Mailchimp · With the account that sends your newsletter. - 02 · Turn on the reads · Audiences, members and campaigns. - 03 · Choose the writes · Add member and update tags start Off. ### The tools Volty gets Each one is a switch on the Sources page in Volty. - Find audience member · Reads - List audiences · Reads - Read campaigns · Reads - Add member · Changes - Update tags · Changes Reading tools can be turned on straight away. Anything that changes Mailchimp starts Off, and once on it can be set to check with staff, so each change waits for a colleague. ## Common questions ### Can Volty change records in Mailchimp? Only when an admin allows it. Every tool has its own switch: tools that only read can be turned on, and tools that change a record start Off. A tool that is on can be set to check with staff, so each change waits for a colleague to approve it. ### How much does it cost to connect Mailchimp with Volty? Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger. ## Related integrations - Klaviyo Marketing & ads - Gmail Email - Shopify E-commerce All integrations ## Start your free trial Talk to Volty · Start your free trial Sign up for our 7-day trial. No credit card needed. ## Not convinced? Hear more from our CEO and Volty The Leonard and Volty Show · 8 October 2026 ### Meta now charges for WhatsApp replies The Leonard and Volty Show · 1 October 2026 ### Too busy to hire? The Leonard and Volty Show · 21 September 2026 ### From $500 chatbot jobs to agentic AI The Leonard and Volty Show · 10 September 2026 ### Your AI is a new employee The Leonard and Volty Show · 4 September 2026 ### Trust in the AI world The Leonard and Volty Show · 29 August 2026 ### Does the AI model matter? The Leonard and Volty Show · 19 August 2026 ### What are AI agents? Meta now charges for WhatsApp replies. Here's what it means for your business, 8 October 2026 ## Links - [Marketing & ads](https://voltade.com/integrations?category=marketing) - [KlaviyoMarketing & ads](https://voltade.com/integrations/klaviyo) - [GmailEmail](https://voltade.com/integrations/gmail) - [ShopifyE-commerce](https://voltade.com/integrations/shopify) - [All integrations](https://voltade.com/integrations)