# Lawmatics and Volty > Prospects writing after hours in web chat answer your intake questions and Volty proposes the Lawmatics matter, while partners ask about new intakes. Law firms running intake in Lawmatics let Volty ask your intake questions after hours, propose the prospect matter, and book the consultation with an attorney. Talk to Volty · Free trial Updated 2 Nov 2026 ## An after-hours injury enquiry A prospect writes at night. Volty asks the intake questions and proposes the matter. WV Website visitor Web chat · Prospect I was rear-ended on I-95 last week and my back still hurts. Do I have a case? Volty I'm sorry to hear that. An attorney will review it with you. Can you tell me the date of the accident, whether a police report was filed, and if you've seen a doctor? Oct 27, yes there's a report, and I went to urgent care. I'm Jamal Edwards. Waiting for approval New Lawmatics matter: Jamal Edwards, auto accident 27 Oct, I-95, police report filed, urgent care visit Approve · Edit · Decline Volty Thank you, Jamal. Attorney Rebecca Stein can speak with you tomorrow at 10am or 3pm. Which works? Lawmatics prospect Jamal Edwards New intake Practice area Personal injury Incident Auto accident, 27 Oct Police report Yes Source Web chat Saved as a Lawmatics prospect once intake approved ## What Volty does with Lawmatics Lawmatics is legal CRM, client intake and marketing automation software for law firms. Volty connects as a Lawmatics developer app your firm creates once Lawmatics enables Developer Settings. A prospect who messages after hours is asked your intake questions, proposed as a new matter in Lawmatics, and offered a consultation time, so the attorney starts the next day with the facts. - Intake on every channel · Volty asks your intake questions on web chat, WhatsApp or email. - Matters with the facts · A new prospect is proposed in Lawmatics with what they told Volty. - Consultations booked · Volty offers times the attorney has open. - Facts, not opinions · Volty records what happened and books the consult. Whether there is a case is the attorney's call. Connects with Lawmatics REST API over OAuth Volty reads Contacts, matters (prospects), stages, events Volty can change New prospects and notes, Off by default Setup Our team, with your intake manager Category Finance, legal & insurance Attorneys see new matters with the facts already asked. ### New intakes this week A partner asks Volty in the team chat. Intake team Volty · Team chat R Rebecca How many new PI intakes came in this week, and how many booked a consult? Lawmatics prospects · This week · 11 personal injury prospects · 7 consults booked VoltyAPP Eleven personal injury prospects came in this week, and 7 booked a consultation. Four are waiting on a reply, three of them from web chat. ## As an automation Describe it to Volty in a sentence; it drafts the automation and an admin turns it on. Enquiry to consultation - When · A prospect asks for help · On your web chat - Step 1 · Volty runs intake · Your PI intake script - Step 2 · Creates the matter · Intake approves it - Step 3 · Books the consultation · On the attorney's open slots Prospects hear back the same evening, not the next morning. ## How Volty connects to Lawmatics Lawmatics turns API access on per firm. Once Lawmatics enables Developer Settings, a firm admin creates a Developer App for its Client ID and Secret and authorizes Volty over OAuth. The API allows 150 requests a minute per firm. - 01 · Ask Lawmatics to enable Developer Settings · Lawmatics switches the developer tools on for your firm. - 02 · Create the Developer App · A firm admin creates an app for Volty and gets its Client ID and Secret. - 03 · Map your intake fields · Practice areas, intake questions and matter stages Volty fills in. - 04 · Approve and switch · An admin approves in Volty. Creating a prospect starts Off. ### The tools Volty gets Each one is a switch on the Sources page in Volty. - Find a Lawmatics contact by email or phone · Reads - Read a prospect's matter stage · Reads - Create a prospect matter from intake · Changes - Add a note to the matter · Changes Reading tools can be turned on straight away. Anything that changes Lawmatics starts Off, and once on it can be set to check with staff, so each change waits for a colleague. ## Common questions ### How is Lawmatics API access turned on? Lawmatics enables Developer Settings for a firm on request. A firm admin then creates a Developer App to get a Client ID and Secret, and authorizes Volty over OAuth. Lawmatics allows 150 API requests a minute per firm, well above what intake needs. ### Will Volty tell a prospect whether they have a case? No. Volty asks your intake questions, records the answers and offers a consultation time. Whether there is a case, and any advice, comes from an attorney. Volty does not give legal advice or form an attorney-client relationship on your behalf. ### Does every after-hours prospect become a matter automatically? Only if you choose. Creating a prospect matter starts Off. Most firms set it to Check with staff, so intake reviews the facts Volty gathered and approves the matter before it appears in Lawmatics. ### How much does it cost to connect Lawmatics with Volty? Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger. ## Related integrations - Docketwise Finance, legal & insurance - Smokeball Finance, legal & insurance - Rocket Matter Finance, legal & insurance - Calendly Calendar & booking - Web chat Messaging channels All integrations ## Start your free trial Talk to Volty · Start your free trial Sign up for our 7-day trial. No credit card needed. ## Not convinced? Hear more from our CEO and Volty The Leonard and Volty Show · 8 October 2026 ### Meta now charges for WhatsApp replies The Leonard and Volty Show · 1 October 2026 ### Too busy to hire? The Leonard and Volty Show · 21 September 2026 ### From $500 chatbot jobs to agentic AI The Leonard and Volty Show · 10 September 2026 ### Your AI is a new employee The Leonard and Volty Show · 4 September 2026 ### Trust in the AI world The Leonard and Volty Show · 29 August 2026 ### Does the AI model matter? The Leonard and Volty Show · 19 August 2026 ### What are AI agents? Meta now charges for WhatsApp replies. Here's what it means for your business, 8 October 2026 ## Links - [Finance, legal & insurance](https://voltade.com/integrations?category=finance) - [DocketwiseFinance, legal & insurance](https://voltade.com/integrations/docketwise) - [SmokeballFinance, legal & insurance](https://voltade.com/integrations/smokeball) - [Rocket MatterFinance, legal & insurance](https://voltade.com/integrations/rocket-matter) - [CalendlyCalendar & booking](https://voltade.com/integrations/calendly) - [Web chatMessaging channels](https://voltade.com/integrations/web-chat) - [All integrations](https://voltade.com/integrations)