# InkSoft and Volty > Parents and team store organizers ask when an InkSoft store closes or where a hoodie order is in production, and Volty answers them by email or web chat. Players, parents and coaches ask when a team store closes and where their order is, and Volty answers from your InkSoft online stores and sends artwork changes to your art team. Talk to Volty · Free trial Updated 2 Nov 2026 ## The gym's holiday store Stephanie runs the Iron Peak gym store. Volty gives her the order count and close date. SP Stephanie Price Gmail · Store organizer How many orders do we have on the Iron Peak holiday store? It closes Friday right? Checked InkSoft · Iron Peak Holiday Store · 42 orders · closes Fri 13 Nov Volty Hi Stephanie, the Iron Peak holiday store has 42 orders so far, and the hoodie is the most ordered item. It closes Friday 13 November, and orders go into production the following Monday. InkSoft store Iron Peak Holiday Store Open Orders 42 Closes Fri 13 Nov Delivery Bulk to the gym Account manager Jamal Carter Store details as your InkSoft access returns them ## What Volty does with InkSoft InkSoft gives custom apparel decorators their online stores, design studio and order management. InkSoft offers an API for its stores, and our team confirms with you which access your InkSoft account includes before building the custom connection. Members of a team or club ask when their store closes or where their shirt is, and Volty answers from the store and the order, and passes artwork questions to your art team. - When does the store close · The close date and when orders ship to the school or gym, read from the online store. - Where is my order · A parent or player hears whether their order is waiting for the store to close, printing, or shipped. - Proof questions to the art team · Logo changes, ink colors and placement questions go to the designer who owns the proof. - Organizers ask about their store · A coach or club organizer asks how many have ordered and which item leads. Connects with InkSoft API, access confirmed per account Volty reads Online stores and their orders, as available Volty can change None Setup Checked and built by our team Category Retail & POS An organizer checks the order count and close date by email. ### Where is my hoodie Derek bought from the Lincoln High booster store. Volty reads where his order is. DS Derek Simmons Web chat · Customer I ordered a hoodie from the Lincoln High booster store. Any update? Checked InkSoft · Order 20914 · Lincoln High Boosters · in production · ships 10 Nov Volty Hi Derek, your hoodie is in production now and the store's orders ship to the school on 10 November. ## As an automation Describe it to Volty in a sentence; it drafts the automation and an admin turns it on. Store closing reminders - When · Every morning · Runs at 8am - Step 1 · Reads stores closing in 2 days · Stores that close within 2 days - Step 2 · Emails each organizer · Order count and a share link - Step 3 · Answers the replies · Extensions go to the account manager A booster-club parent hears the hoodie is in production. ## How Volty connects to InkSoft InkSoft's API wiki on GitHub now points to its API 2 documentation on InkSoft's help site. What your account can reach through it is confirmed first, then our team builds a read-only custom connection. - 01 · Confirm API access · We check with you and InkSoft that your account can use the API and what it covers. - 02 · Pick the stores · All your online stores, or only the team and club stores you name. - 03 · Approve it · An admin approves the connection once in Volty. - 04 · Review the switches · Every tool reads only. Each can still be set On, Check with staff, or Off. ### The tools Volty gets Each one is a switch on the Sources page in Volty. - Read a team store · Reads - Read a buyer's order · Reads - Read where an order is in production · Reads Reading tools can be turned on straight away. Anything that changes InkSoft starts Off, and once on it can be set to check with staff, so each change waits for a colleague. ## Common questions ### Does InkSoft let outside tools read our stores? InkSoft publishes API 2 documentation on its help site, and its older API wiki on GitHub points there. Our team confirms with you and InkSoft what your account can use before building anything. Volty then reads through a custom connection that changes nothing in InkSoft, and an admin approves it once in Volty. ### Can a coach check how many orders a team store has? Yes. A store organizer can ask on email, WhatsApp or web chat, and Volty answers with the order count, the most ordered item and the close date. Two days before a store closes, an automation can email the organizer the count and a link to share. ### Who handles a request to change the logo or ink color? Your art team. Volty recognizes artwork and proof questions and passes them to the designer you name with the store and order details, and the designer replies in the same thread. Volty does not edit designs or proofs. ### How much does it cost to connect InkSoft with Volty? Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger. ## Related integrations - Printavo Retail & POS - Order Desk Retail & POS - Gmail Email - Web chat Messaging channels - Canva Marketing & ads All integrations ## Start your free trial Talk to Volty · Start your free trial Sign up for our 7-day trial. No credit card needed. ## Not convinced? Hear more from our CEO and Volty The Leonard and Volty Show · 8 October 2026 ### Meta now charges for WhatsApp replies The Leonard and Volty Show · 1 October 2026 ### Too busy to hire? The Leonard and Volty Show · 21 September 2026 ### From $500 chatbot jobs to agentic AI The Leonard and Volty Show · 10 September 2026 ### Your AI is a new employee The Leonard and Volty Show · 4 September 2026 ### Trust in the AI world The Leonard and Volty Show · 29 August 2026 ### Does the AI model matter? The Leonard and Volty Show · 19 August 2026 ### What are AI agents? Meta now charges for WhatsApp replies. Here's what it means for your business, 8 October 2026 ## Links - [Retail & POS](https://voltade.com/integrations?category=retail) - [PrintavoRetail & POS](https://voltade.com/integrations/printavo) - [Order DeskRetail & POS](https://voltade.com/integrations/order-desk) - [GmailEmail](https://voltade.com/integrations/gmail) - [Web chatMessaging channels](https://voltade.com/integrations/web-chat) - [CanvaMarketing & ads](https://voltade.com/integrations/canva) - [All integrations](https://voltade.com/integrations)