# Housecall Pro and Volty > Customers ask Volty in web chat or WhatsApp when their Housecall Pro technician arrives, and can move a visit to another arrival window they pick. Home service businesses on Housecall Pro's MAX plan let Volty tell customers when their pro arrives and move a visit to a window the customer picks. Talk to Volty · Free trial Updated 2 Nov 2026 ## Before school pickup Melissa needs to leave at 3. Volty reads job 33870 in Housecall Pro. MG Melissa Grant Web chat · Customer Hi, what time is the plumber coming today? I need to pick up my kids at 3. Checked Housecall Pro · Job 33870 · Today 12 to 2pm · Pro: Hector R. · Water heater flush Volty Hi Melissa, Hector is booked between 12 and 2pm today for the water heater flush. The job usually takes under an hour, so you should be free before 3. Housecall Pro job Job 33870 Scheduled Customer Melissa Grant Window Today, 12 to 2pm Pro Hector Ramirez Service Water heater flush Job and customer fields under your API key ## What Volty does with Housecall Pro Housecall Pro is software home service businesses use to schedule, dispatch, invoice and get paid. Volty reads a customer's Housecall Pro job, its arrival window and the assigned pro, and answers on web chat or WhatsApp. When a customer needs another day, Volty offers open windows and moves the job after they choose. - Arrival windows · The pro's name, the window and a rough job length. - Reschedule in the chat · Open windows offered, the job moved after the customer picks. - Estimate options · Each option and its price on a customer's estimate. - Read-only key possible · Housecall Pro keys can be read-only if you do not want changes. Connects with Housecall Pro API, MAX plan, Admin-generated key Volty reads Customers, jobs, arrival windows, estimates Volty can change Reschedule or create jobs, Off by default Setup The Volty team with your Housecall Pro admin Category Field service & construction The arrival window on job 33870, read before Melissa's reply. ### Wednesday no longer works Jamal asks to move his dryer vent cleaning. Volty offers Thursday windows. JW Jamal Wright WhatsApp · Customer Something came up Wednesday. Can we move the dryer vent cleaning? Checked Housecall Pro · Open windows · Thu Nov 5 · 9 to 11am, 2 to 4pm Volty No problem, Jamal. These windows are open on Thursday: Thu Nov 5 · Dryer vent cleaning 9 to 11 am · 2 to 4 pm 2 to 4 Volty Done. Your dryer vent cleaning is now Thursday, November 5, between 2 and 4pm. ## As an automation Describe it to Volty in a sentence; it drafts the automation and an admin turns it on. Day-before visit reminders - When · 4 p.m. daily · On a schedule - Step 1 · Reads tomorrow's jobs · With windows and pros - Step 2 · Reminds each customer · A pre-approved template - Step 3 · Moves a job if asked · After the customer picks Jamal moves his dryer vent cleaning to Thursday. ## How Volty connects to Housecall Pro Housecall Pro's API is available on the MAX plan. An Admin user generates the key in the API Key Management app, and the Volty team sets Volty up with it as a custom connection. - 01 · Check your plan · Housecall Pro offers API access to MAX plan accounts. - 02 · Generate the key · My Apps, then All Apps, then API Key Management, then Generate API Key. Choose Full access or Read-only. - 03 · Approve in Volty · An admin approves the connection once. - 04 · Set the switches · Rescheduling and creating jobs start Off. ### The tools Volty gets Each one is a switch on the Sources page in Volty. - Find customer · Reads - Read job and arrival window · Reads - Read estimate options · Reads - Reschedule job · Changes - Create job · Changes Reading tools can be turned on straight away. Anything that changes Housecall Pro starts Off, and once on it can be set to check with staff, so each change waits for a colleague. ## Common questions ### Does Volty work on every Housecall Pro plan? Housecall Pro offers its API only to accounts on the MAX plan, so Volty's connection needs MAX. On another plan, Volty can still answer from your own instructions and knowledge, but it cannot read jobs or windows from Housecall Pro. ### Can we give Volty a read-only Housecall Pro key? Yes. When an Admin user generates a key in the API Key Management app, they choose Full access or Read-only. With Read-only, Volty answers about jobs, windows and estimates, and rescheduling is handled by your office. ### What happens when a customer asks Volty to move a job? Volty reads the open windows and offers them. The job only moves after the customer picks one and the reschedule tool is on. It starts Off, and with Check with staff each move waits for the office to approve. ### How much does it cost to connect Housecall Pro with Volty? Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger. ## Related integrations - FieldPulse Field service & construction - Launch27 Field service & construction - BuildOps Field service & construction - WhatsApp Business API Messaging channels - Stripe Payments All integrations ## Start your free trial Talk to Volty · Start your free trial Sign up for our 7-day trial. No credit card needed. ## Not convinced? Hear more from our CEO and Volty The Leonard and Volty Show · 8 October 2026 ### Meta now charges for WhatsApp replies The Leonard and Volty Show · 1 October 2026 ### Too busy to hire? The Leonard and Volty Show · 21 September 2026 ### From $500 chatbot jobs to agentic AI The Leonard and Volty Show · 10 September 2026 ### Your AI is a new employee The Leonard and Volty Show · 4 September 2026 ### Trust in the AI world The Leonard and Volty Show · 29 August 2026 ### Does the AI model matter? The Leonard and Volty Show · 19 August 2026 ### What are AI agents? Meta now charges for WhatsApp replies. Here's what it means for your business, 8 October 2026 ## Links - [Field service & construction](https://voltade.com/integrations?category=field-service) - [FieldPulseField service & construction](https://voltade.com/integrations/fieldpulse) - [Launch27Field service & construction](https://voltade.com/integrations/launch27) - [BuildOpsField service & construction](https://voltade.com/integrations/buildops) - [WhatsApp Business APIMessaging channels](https://voltade.com/integrations/whatsapp) - [StripePayments](https://voltade.com/integrations/stripe) - [All integrations](https://voltade.com/integrations)