# Hostfully and Volty > Booked guests ask on WhatsApp where to park and visitors in web chat ask if dogs are allowed, and Volty answers from the Hostfully booking and property. Property managers on Hostfully answer booked guests about door codes, parking and checkout from the booking and property record, and pass new inquiries to the team as leads. Talk to Volty · Free trial Updated 2 Nov 2026 ## Where do we park A guest arriving tonight asks about parking. Volty reads the booking and guidebook. RG Rachel Goldberg WhatsApp · Guest We're arriving around 9pm. Where do we park, and what's the door code? Checked Hostfully · Booking 7731 · Magnolia Bungalow · Nov 5 to 9 · guidebook: parking, entry Volty Hi Rachel! Park in the driveway on the left, which fits two cars. Your door code is 4417, and check-in is from 4pm, so 9pm is fine. Perfect. Is there a coffee maker? Volty Yes, a Keurig and a drip machine, with pods and ground coffee in the cabinet above. Hostfully booking 7731 · Rachel Goldberg Arriving today Property Magnolia Bungalow Stay Nov 5 to Nov 9 Guests 2 adults Channel Direct Lead and property fields from Hostfully ## What Volty does with Hostfully Hostfully is the property management software and digital guidebook many vacation rental managers run their bookings and guest information on. On Hostfully Premium, the API key in Agency Settings lets Volty read leads, properties, amenities and the custom fields you keep per home. A guest asks for the Wi-Fi password or where to park, and Volty answers from that property's details and the guest's own booking. - House details on request · Parking, Wi-Fi and pet rules come from what the manager stores on the property in Hostfully. - Booking details · Volty reads the guest's dates and property before it answers. - Inquiries with real availability · A new guest hears which nights are open at the property. - Codes only to a matched booking · Volty shares a door code only with the phone or email on the Hostfully lead. Connects with Hostfully API with the agency's Premium API key Volty reads Leads, properties, amenities, custom data, quotes Volty can change Notes and new inquiry leads, each with its own switch Setup Our team, with an agency admin Category Hospitality, food & events Parking side, check-in hour and the coffee setup, kept on the property in Hostfully. ### Dogs allowed? A new guest asks before booking, and Volty reads the property's rules. WV Website visitor Web chat · Website visitor Is the Harbor House dog friendly? We'd want Dec 18 to 22. Checked Hostfully · Harbor House · pets allowed, 1 dog, $75 fee · Dec 18 to 22 open Volty Yes, Harbor House allows one dog for a $75 pet fee, and December 18 to 22 is open. Would you like the booking link? ## As an automation Describe it to Volty in a sentence; it drafts the automation and an admin turns it on. Day before arrival - When · 2pm the day before · After the cleaners confirm - Step 1 · Lists tomorrow's bookings · Hostfully leads with a check-in date - Step 2 · Messages parking and entry · WhatsApp template per home - Step 3 · Covers the 9pm questions · Coffee, towels, trash day The door code reaches the guest on the booking, on arrival day. ## How Volty connects to Hostfully Hostfully gives Premium customers an API key in the platform's Agency Settings. Our team builds the custom connection on that key, and an admin approves it in Volty before any guest gets a door code from it. - 01 · Confirm the plan · Hostfully issues API keys on its Premium plan. - 02 · Copy the key from Agency Settings · An agency admin copies it and shares it with our team over a secure channel. - 03 · Mark what is guest-safe · Agree which property fields Volty may share, and from which day codes and entry steps go out. - 04 · Approve in Volty · An admin approves the connection once. Booking notes and new leads start Off. ### The tools Volty gets Each one is a switch on the Sources page in Volty. - Match guest to booking · Reads - Read property details · Reads - Read open dates · Reads - Quote a stay · Reads - Add a note to a lead · Changes - Create an inquiry lead · Changes Reading tools can be turned on straight away. Anything that changes Hostfully starts Off, and once on it can be set to check with staff, so each change waits for a colleague. ## Common questions ### Which Hostfully plan does Volty need? Hostfully gives an API key to Premium customers, found under Agency Settings in the Hostfully platform. We set up the custom connection from that key and agree which properties and fields Volty reads. An admin approves the connection once in Volty. ### Will Volty give a door code to someone who just asks? Volty matches the person to a booking first, by the phone or email on the Hostfully lead. Arrival details go only to a matched guest, and only from the day your policy allows. An unmatched sender is asked for their booking reference. ### Can Volty quote a stay for a new inquiry? Hostfully has a quote calculation for a property and dates, so Volty can answer with the total your pricing gives. Creating the inquiry as a lead in Hostfully is a change tool with its own switch, and it starts Off. ### How much does it cost to connect Hostfully with Volty? Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger. ## Related integrations - Breezeway Hospitality, food & events - PriceLabs Hospitality, food & events - Beyond Pricing Hospitality, food & events - Cloudbeds Hospitality, food & events - WhatsApp Business API Messaging channels All integrations ## Start your free trial Talk to Volty · Start your free trial Sign up for our 7-day trial. No credit card needed. ## Not convinced? Hear more from our CEO and Volty The Leonard and Volty Show · 8 October 2026 ### Meta now charges for WhatsApp replies The Leonard and Volty Show · 1 October 2026 ### Too busy to hire? The Leonard and Volty Show · 21 September 2026 ### From $500 chatbot jobs to agentic AI The Leonard and Volty Show · 10 September 2026 ### Your AI is a new employee The Leonard and Volty Show · 4 September 2026 ### Trust in the AI world The Leonard and Volty Show · 29 August 2026 ### Does the AI model matter? The Leonard and Volty Show · 19 August 2026 ### What are AI agents? Meta now charges for WhatsApp replies. Here's what it means for your business, 8 October 2026 ## Links - [Hospitality, food & events](https://voltade.com/integrations?category=hospitality) - [BreezewayHospitality, food & events](https://voltade.com/integrations/breezeway) - [PriceLabsHospitality, food & events](https://voltade.com/integrations/pricelabs) - [Beyond PricingHospitality, food & events](https://voltade.com/integrations/beyond-pricing) - [CloudbedsHospitality, food & events](https://voltade.com/integrations/cloudbeds) - [WhatsApp Business APIMessaging channels](https://voltade.com/integrations/whatsapp) - [All integrations](https://voltade.com/integrations)