# Healthie and Volty > Clients of dietitians and coaches book and confirm Healthie sessions from Instagram DMs or WhatsApp, and prospects ask Volty what your programs cost. Dietitians, coaches and virtual-first providers on Healthie let clients book sessions from Instagram DMs and WhatsApp, confirm tomorrow's video call, and ask what a program costs. Talk to Volty · Free trial Updated 3 Nov 2026 ## A session with her dietitian Emily wants an evening slot with Jordan. Volty shows two and books Tuesday. EC emily.chen.eats Instagram · Client Hi! Can I get a session with Jordan next week? Evenings are best. Checked Healthie · Jordan Ellis, RD · Week of Nov 9 · free Tue 6pm, Wed 7pm Volty Hi Emily, Jordan has these evening times next week: Jordan Ellis, RD · Video session Tue Nov 10, 6:00 pm · Wed Nov 11, 7:00 pm Tuesday 6pm Volty Booked: a video session with Jordan on Tuesday, November 10 at 6pm. Google Calendar Jordan Ellis, RD Tue 10 Wed 11 9a · 10a · 11a · 12p · 1p · 2p · 3p · 4p Sessions · Video · Chen E. Sessions · Session ## What Volty does with Healthie Healthie is an EHR, scheduling and telehealth platform for virtual-first and wellness providers. Its API is GraphQL, and an API key carries the permissions of the Healthie user it belongs to. Volty uses only the scheduling side: it reads a dietitian's or coach's open session times, books the one a client taps in an Instagram DM or on WhatsApp, confirms tomorrow's video sessions, and tells people what your packages cost and include before they sign up. - Sessions from Instagram DMs · Clients pick an evening video session without leaving the app. - Package prices before signup · Volty quotes your published 6-week and 12-week offers. - Night-before confirmations · A YES keeps the slot; MOVE brings up the provider's other times. - Health questions go to the provider · If a client starts sharing health details, Volty says it cannot discuss them and offers a session or a hand-off to the provider. Connects with Healthie GraphQL API key Volty reads Client names, providers and appointments Volty can change Sessions the client picked or moved Setup The Volty team sets it up with your account owner Category Clinics & healthcare Jordan's Tuesday 6pm slot, booked from a DM. ### What a package costs Fatima is comparing offers on WhatsApp. Volty quotes the published prices and books a free intro call. FS Fatima Siddiqui WhatsApp · Prospective client Hi, how much is your coaching program and do you take insurance? Volty Hi Fatima, our 6-week coaching program is $540 and the 12-week program is $960, both on video. We are in network with Aetna and Cigna for dietitian visits; coaching is self-pay. Would you like a free 15-minute intro call first? Sure, Thursday lunchtime? Checked Healthie · Intro call · Thu Nov 12 · free 12pm, 12:30pm with Priya Nair Volty Priya has 12pm or 12:30pm on Thursday, November 12. Which one shall I hold? ## As an automation Describe it to Volty in a sentence; it drafts the automation and an admin turns it on. Tomorrow's video sessions - When · 5pm each weekday · Automation - Step 1 · Next day's appointments · Every provider - Step 2 · YES or MOVE · Approved template - Step 3 · Keeps or rebooks · With the same provider Mark confirms tomorrow's video call with one word. ## How Volty connects to Healthie Healthie's API is an add-on for Enterprise and Group plans. Once Healthie enables it, API keys are generated in your Healthie account, and each key acts with the permissions of the user who owns it. Healthie also offers a staging environment for testing. - 01 · Turn on the API add-on · Ask Healthie to enable API access on your Enterprise or Group plan. - 02 · Create a key under a scheduling-only user · The key inherits that user's permissions, so pick one who sees calendars and nothing clinical. - 03 · Approve in Volty · Our team adds the key to a custom connection and your admin approves it. - 04 · Pick the switch for booking · Starts Off. On, or Check with staff, when you are ready. ### The tools Volty gets Each one is a switch on the Sources page in Volty. - Match a client to their Healthie appointments · Reads - Open session times for a provider · Reads - Book a Healthie session · Changes - Move a Healthie session · Changes - Cancel a Healthie session · Changes Reading tools can be turned on straight away. Anything that changes Healthie starts Off, and once on it can be set to check with staff, so each change waits for a colleague. ## Common questions ### Do we need a particular Healthie plan for this? Healthie offers its API as an add-on for Enterprise and Group plans. Once Healthie enables it, you generate an API key in your account, and our team adds that key to a custom connection in Volty. A Volty admin approves the connection before it is used. ### What can Volty see with our Healthie key? A Healthie API key acts with the permissions of the user who owns it, so create it under a user who can see provider calendars and client names and cannot open charts, forms or packages. Volty is held to that view. Volty is for scheduling and front-desk questions, not for health records, and does not sign a BAA. ### Can clients book with any provider on our team? They can book with the provider they ask for, or with the one already assigned to them, depending on how you set it up. Volty reads that provider's open session times from Healthie and books the slot the client taps, after the client confirms. Program prices and the insurers you accept come from answers your team writes in Volty. ### How much does it cost to connect Healthie with Volty? Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger. ## Related integrations - IntakeQ (PracticeQ) Clinics & healthcare - Cerbo Clinics & healthcare - Canvas Medical Clinics & healthcare - Instagram DM Messaging channels - Calendly Calendar & booking All integrations ## Start your free trial Talk to Volty · Start your free trial Sign up for our 7-day trial. No credit card needed. ## Not convinced? Hear more from our CEO and Volty The Leonard and Volty Show · 8 October 2026 ### Meta now charges for WhatsApp replies The Leonard and Volty Show · 1 October 2026 ### Too busy to hire? The Leonard and Volty Show · 21 September 2026 ### From $500 chatbot jobs to agentic AI The Leonard and Volty Show · 10 September 2026 ### Your AI is a new employee The Leonard and Volty Show · 4 September 2026 ### Trust in the AI world The Leonard and Volty Show · 29 August 2026 ### Does the AI model matter? The Leonard and Volty Show · 19 August 2026 ### What are AI agents? Meta now charges for WhatsApp replies. Here's what it means for your business, 8 October 2026 ## Links - [Clinics & healthcare](https://voltade.com/integrations?category=clinics) - [IntakeQ (PracticeQ)Clinics & healthcare](https://voltade.com/integrations/intakeq) - [CerboClinics & healthcare](https://voltade.com/integrations/cerbo) - [Canvas MedicalClinics & healthcare](https://voltade.com/integrations/canvas-medical) - [Instagram DMMessaging channels](https://voltade.com/integrations/instagram) - [CalendlyCalendar & booking](https://voltade.com/integrations/calendly) - [All integrations](https://voltade.com/integrations)