# HappyCo and Volty > Residents report maintenance on WhatsApp and Volty drafts a HappyCo work order for staff, then tells them in web chat when a tech is scheduled. Multifamily operators on HappyCo let residents report maintenance on WhatsApp and hear when a tech is coming, with inspection notices sent three days ahead. Talk to Volty · Free trial Updated 2 Nov 2026 ## Standing water in C-3104 Rachel reports the dishwasher. A cat in the unit goes on the ticket. RG Rachel Goldberg WhatsApp · Tenant Hi, my dishwasher has standing water after every cycle. Building C, unit 3104. Volty Thanks Rachel. Can maintenance come in if you're out, and do you have a pet we should know about? Yes they can come in. One cat, she hides. Waiting for approval HappyCo work order: C-3104, dishwasher not draining, entry OK, cat in unit Approve · Edit · Decline HappyCo work order C-3104 · Dishwasher Awaiting approval Resident Rachel Goldberg Issue Not draining after cycle Entry Permitted Notes Cat in unit Drafted for HappyCo, waiting for a supervisor ## What Volty does with HappyCo HappyCo is inspections, maintenance and operations software that multifamily operators run alongside Yardi, RealPage, Entrata and other property management systems. Our team links it to Volty through the Happy API. A resident in Building C whose dishwasher holds water gets a work order drafted with entry and pet notes, and a resident waiting on AC repair hears the visit day. - Pets and entry on the ticket · Unit, problem, permission to enter and any animal are asked before the work order is drafted. - Tech and visit day · A follow-up on a work order gets its scheduled date and assigned tech. - Inspection notice · Residents hear three days ahead that a unit inspection is coming. - Supervisor approves tickets · Creating work orders starts Off. Check with staff routes each to a supervisor. Connects with The Happy API, built by our team Volty reads Units, residents, work orders, inspections Volty can change Draft work orders, Off at first Setup Communities in scope agreed with you Category Property & real estate A broken patio chair by the leasing office, reported in one message. ### AC out since Friday Omar follows up on WO-2287. Carlos has it for Tuesday. OH Omar Haddad Web chat · Tenant I reported my AC not cooling on Friday. Any update? Checked HappyCo · WO-2287 · A-1207 · Scheduled Tue Nov 3 · Tech Carlos Volty Hi Omar, your AC request is scheduled for Tuesday, November 3. Carlos from maintenance will come by that day. ## As an automation Describe it to Volty in a sentence; it drafts the automation and an admin turns it on. Three days before an inspection - When · 7 am · Volty runs the check - Step 1 · Lists units due for inspection · Three days out - Step 2 · Gives the resident notice · Approved template - Step 3 · Takes 'can it be Thursday' · Passes it to the team An AC ticket from Friday now has a Tuesday visit and a tech's name. ## How Volty connects to HappyCo HappyCo maintains the Happy API and a partners team for new integrations. Our team builds the Volty connection on it with your operations staff. - 01 · Arrange Happy API access · Your HappyCo administrator sets up API access for the connection. - 02 · Choose properties and units · Agree which communities, work orders and inspections Volty may read. - 03 · Leave your PMS sync alone · HappyCo's own sync with your property management system keeps running. - 04 · Approve and switch · A Volty admin approves the connection, then sets each tool On, Check with staff or Off. ### The tools Volty gets Each one is a switch on the Sources page in Volty. - Match resident to unit · Reads - Read work order status · Reads - List inspections due · Reads - Draft work order · Changes Reading tools can be turned on straight away. Anything that changes HappyCo starts Off, and once on it can be set to check with staff, so each change waits for a colleague. ## Common questions ### Does HappyCo have an API Volty can connect to? HappyCo describes the Happy API on its integrations page, alongside a plugin marketplace and a partners team for new integrations. Our team builds the Volty side from it as a custom connection, agreeing with you which properties, units and work orders Volty may read. ### Does Volty replace our PMS sync with HappyCo? No. HappyCo keeps its own sync with Yardi, RealPage, Entrata, AppFolio and the other systems it lists. Volty sits beside it and talks to residents and staff, reading the maintenance and inspection side from HappyCo. ### Can residents get updates on a work order without calling the office? Yes. A resident asks on WhatsApp or web chat and Volty reads the work order's status and scheduled time from HappyCo. If the request needs a person, such as a leak after hours, Volty follows the escalation you set. ### How much does it cost to connect HappyCo with Volty? Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger. ## Related integrations - Aptly Property & real estate - Rent Manager Property & real estate - RentCheck Property & real estate - Rentvine Property & real estate - Propertyware Property & real estate All integrations ## Start your free trial Talk to Volty · Start your free trial Sign up for our 7-day trial. No credit card needed. ## Not convinced? Hear more from our CEO and Volty The Leonard and Volty Show · 8 October 2026 ### Meta now charges for WhatsApp replies The Leonard and Volty Show · 1 October 2026 ### Too busy to hire? The Leonard and Volty Show · 21 September 2026 ### From $500 chatbot jobs to agentic AI The Leonard and Volty Show · 10 September 2026 ### Your AI is a new employee The Leonard and Volty Show · 4 September 2026 ### Trust in the AI world The Leonard and Volty Show · 29 August 2026 ### Does the AI model matter? The Leonard and Volty Show · 19 August 2026 ### What are AI agents? Meta now charges for WhatsApp replies. Here's what it means for your business, 8 October 2026 ## Links - [Property & real estate](https://voltade.com/integrations?category=property) - [AptlyProperty & real estate](https://voltade.com/integrations/aptly) - [Rent ManagerProperty & real estate](https://voltade.com/integrations/rent-manager) - [RentCheckProperty & real estate](https://voltade.com/integrations/rentcheck) - [RentvineProperty & real estate](https://voltade.com/integrations/rentvine) - [PropertywareProperty & real estate](https://voltade.com/integrations/propertyware) - [All integrations](https://voltade.com/integrations)