# GitLab and Volty > Volty answers clients from GitLab merge requests and milestones and creates issues from their requests, with approval. Volty answers clients about their fixes from GitLab merge requests and milestones, and creates issues from their requests when you allow it. Talk to Volty · Free trial Updated 2 Nov 2026 ## Has the fix gone live Volty reads the merge request and its milestone before it answers the client. DS Dr Steven Lee WhatsApp · Customer Has the bulk upload fix gone live on our clinic portal? Looked up GitLab · clinicpro/portal · !214 Bulk upload fix · Merged · Release 2.8 Volty The fix is done and merged, Dr Lee. It is part of Release 2.8, which is due on 7 November, so it reaches your portal then. GitLab merge request !214 Bulk upload fix Merged Project clinicpro/portal Milestone Release 2.8 · due 7 Nov Author Sharon Lee Merged 31 Oct Read from GitLab during the conversation ## What Volty does with GitLab GitLab holds a team's code, issues, merge requests and milestones. Volty connects to GitLab with one sign-in. It can read issues and merge requests in the projects the sign-in can see, so a client asking whether their fix is live hears where it stands, and the delivery team can ask Volty what is left in a milestone. - Is the fix in · Volty reads the merge request and its milestone before it answers. - Milestones at a glance · Colleagues ask Volty what is still open for a release. - Requests become issues · A client's request can become an issue in their project. - Approval on every write · Writes start Off, and each can be set to wait for a colleague. Connects with One GitLab sign-in Volty reads Issues, merge requests, milestones Volty can change Create issues and add comments, when turned on Setup A few minutes Category Developer & analytics Merge requests and milestones, read when a client asks. ### What's left in the milestone The delivery lead asks Volty in team chat. Delivery team Volty · Team chat C Colleague What's still open in Release 2.8? Looked up GitLab · Release 2.8 · 2 open issues · 1 open merge request VoltyAPP Two issues and one merge request. #431 (appointment export timezone) and #437 (logo upload size) are open, and !219 for #431 is waiting for review. ## As an automation Describe it to Volty in a sentence; it drafts the automation and an admin turns it on. Client request to GitLab issue - When · A client asks for a change · On WhatsApp - Step 1 · Volty takes the details · What, where, how urgent - Step 2 · Creates the issue · Approved by a colleague - Step 3 · Confirms to the client · In the same conversation The team asks Volty what is left in the milestone. ## How Volty connects to GitLab An admin signs in to GitLab from the Sources page. The sign-in decides which projects Volty can see, and the tool switches decide what it may do. - 01 · Sign in to GitLab · With the account whose projects Volty should see. - 02 · Turn on the reads · Issues, merge requests and milestones. - 03 · Choose the writes · Create issue and comment start Off. ### The tools Volty gets Each one is a switch on the Sources page in Volty. - Search issues · Reads - Read merge requests · Reads - Read milestones · Reads - Create issue · Changes - Comment on issue · Changes Reading tools can be turned on straight away. Anything that changes GitLab starts Off, and once on it can be set to check with staff, so each change waits for a colleague. ## Common questions ### Can Volty change records in GitLab? Only when an admin allows it. Every tool has its own switch: tools that only read can be turned on, and tools that change a record start Off. A tool that is on can be set to check with staff, so each change waits for a colleague to approve it. ### How much does it cost to connect GitLab with Volty? Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger. ## Related integrations - GitHub Developer & analytics - Jira Projects & tasks - Linear Projects & tasks - Sentry Developer & analytics - MCP server Developer & analytics All integrations ## Start your free trial Talk to Volty · Start your free trial Sign up for our 7-day trial. No credit card needed. ## Not convinced? Hear more from our CEO and Volty The Leonard and Volty Show · 8 October 2026 ### Meta now charges for WhatsApp replies The Leonard and Volty Show · 1 October 2026 ### Too busy to hire? The Leonard and Volty Show · 21 September 2026 ### From $500 chatbot jobs to agentic AI The Leonard and Volty Show · 10 September 2026 ### Your AI is a new employee The Leonard and Volty Show · 4 September 2026 ### Trust in the AI world The Leonard and Volty Show · 29 August 2026 ### Does the AI model matter? The Leonard and Volty Show · 19 August 2026 ### What are AI agents? Meta now charges for WhatsApp replies. Here's what it means for your business, 8 October 2026 ## Links - [Developer & analytics](https://voltade.com/integrations?category=developer) - [GitHubDeveloper & analytics](https://voltade.com/integrations/github) - [JiraProjects & tasks](https://voltade.com/integrations/jira) - [LinearProjects & tasks](https://voltade.com/integrations/linear) - [SentryDeveloper & analytics](https://voltade.com/integrations/sentry) - [MCP serverDeveloper & analytics](https://voltade.com/integrations/mcp-server) - [All integrations](https://voltade.com/integrations)