# GitHub and Volty

> Volty checks customer bug reports against GitHub issues and pull requests and opens new issues, with approval.

Volty checks customer bug reports against your GitHub issues and pull requests, and opens new issues when you allow it.

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Updated 2 Nov 2026

## A crash already fixed

Volty finds the issue and its merged fix before it answers.

AM

Alex Morgan

Web chat · Customer

Your Android SDK crashes on Android 15 when the camera opens.

Searched GitHub · selaras/sdk-android · #842 Camera crash on Android 15 · Closed

Volty Thanks, Alex. That crash is fixed: the change was merged on 30 October and goes out in the next SDK release. Until then, the team's note on the issue says to request the camera permission before opening the scanner.

GitHub issue

#842 Camera crash on Android 15

Closed

Repository

selaras/sdk-android

Fixed by

PR #851 · Merged 30 Oct

Labels

bug, android

Comments

11

Read from GitHub during the conversation

## What Volty does with GitHub

GitHub hosts code, issues and pull requests. Volty connects to GitHub with one sign-in. It can search issues and read pull requests in the repositories the sign-in can see, so a customer's bug report is checked against known issues, and a new report can become an issue once a colleague approves.

- Known issues first · Volty searches the repository's issues before it treats a report as new.
- Fix status from the PR · Volty reads the linked pull request to say whether a fix is merged.
- Reports with the details · A new issue carries the version, the device and the steps.
- Approval on every write · Writes start Off, and each can be set to wait for a colleague.

Connects with

One GitHub sign-in

Volty reads

Issues, pull requests, comments

Volty can change

Open issues and add comments, when turned on

Setup

A few minutes

Category

Developer & analytics

A clear report becomes a GitHub issue.

### A colleague asks

An engineering lead asks Volty what is waiting for review.

Engineering team

Volty · Team chat

C

Colleague

Which pull requests on the billing repo are waiting for review?

Searched GitHub · selaras/billing · 3 open PRs · 2 awaiting review

VoltyAPP

Two. #318 (sales tax rounding on invoices) from Kyle, open 3 days, and #322 (retry failed card charges) from Priya, opened today.

## As an automation

Describe it to Volty in a sentence; it drafts the automation and an admin turns it on.

Bug report to GitHub issue

- When · A customer reports a bug · On your web chat
- Step 1 · Volty checks known issues · And asks for the version
- Step 2 · Opens the issue · Approved by a colleague
- Step 3 · Tells the customer · That the team has it

Customers hear when the fix is merged.

## How Volty connects to GitHub

An admin signs in to GitHub from the Sources page. The sign-in decides which repositories Volty can see, and the tool switches decide what it may do.

- 01 · Sign in to GitHub · With the account whose repositories Volty should see.
- 02 · Turn on the reads · Issues, pull requests and comments.
- 03 · Choose the writes · Open issue and comment start Off.

### The tools Volty gets

Each one is a switch on the Sources page in Volty.

- Search issues · Reads
- Read issue · Reads
- Read pull requests · Reads
- Open issue · Changes
- Comment on issue · Changes

Reading tools can be turned on straight away. Anything that changes GitHub starts Off, and once on it can be set to check with staff, so each change waits for a colleague.

## Common questions

### Which repositories can Volty see?

The repositories the GitHub account that signed in can see.

### Can Volty change records in GitHub?

Only when an admin allows it. Every tool has its own switch: tools that only read can be turned on, and tools that change a record start Off. A tool that is on can be set to check with staff, so each change waits for a colleague to approve it.

### How much does it cost to connect GitHub with Volty?

Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger.

## Related integrations

- GitLab Developer & analytics
- Jira Projects & tasks
- Linear Projects & tasks
- Sentry Developer & analytics
- MCP server Developer & analytics

All integrations

## Start your free trial

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## Links

- [Developer & analytics](https://voltade.com/integrations?category=developer)
- [GitLabDeveloper & analytics](https://voltade.com/integrations/gitlab)
- [JiraProjects & tasks](https://voltade.com/integrations/jira)
- [LinearProjects & tasks](https://voltade.com/integrations/linear)
- [SentryDeveloper & analytics](https://voltade.com/integrations/sentry)
- [MCP serverDeveloper & analytics](https://voltade.com/integrations/mcp-server)
- [All integrations](https://voltade.com/integrations)
