# Fundraise Up and Volty > Donors ask whether a tribute gift was recorded or how to pause a monthly gift, and Volty reads Fundraise Up and sends pause requests to donor care. Donors ask whether a tribute gift was recorded or how to pause a monthly gift, and Volty reads Fundraise Up supporters, donations and recurring plans and routes changes to donor care. Talk to Volty · Free trial Updated 2 Nov 2026 ## Pausing a monthly gift Money is tight for Margaret this winter, and she asks to pause. ML Margaret Liu Gmail · Donor Hello, I'd like to pause my monthly gift for a couple of months. Money is tight right now. Checked Fundraise Up · Margaret Liu · $40 monthly · since Jun 2023 · next Nov 18 Volty Of course, Margaret, and thank you for giving every month since 2023. I've asked our donor care team to pause your $40 gift for two months from November 18. They'll confirm by email. Waiting for approval Fundraise Up recurring gift: pause Margaret Liu's $40 monthly for 2 months from Nov 18 Approve · Edit · Decline Fundraise Up supporter Margaret Liu Monthly donor Monthly gift $40 Giving since Jun 2023 Next charge Nov 18 Matched by Verified email address Supporter and recurring plan via REST ## What Volty does with Fundraise Up Fundraise Up is an online donation checkout that nonprofits add to their website, using AI to tune each gift. Fundraise Up offers a REST API with keys generated in its Dashboard, plus signed webhooks, and our team builds Volty's connection on them. Donors ask whether a tribute was recorded or how to pause a monthly gift, and Volty reads the supporter, donation and recurring plan, then routes any change to donor care. - Tribute details · The honoree's name on a donation is read back to the donor. - Pauses through donor care · A hardship pause becomes a request for a person to make. - Supporter by email · Volty finds the Fundraise Up supporter behind the address writing in. - Bequests go to an officer · Planned and major gift talk is assigned to a named development officer. Connects with Fundraise Up REST API and webhooks Volty reads Supporters, donations, tributes, recurring plans Volty can change Recurring plan requests, with staff approval Setup A Dashboard key, then our team Category Churches & nonprofits Margaret needs a two-month break, and donor care makes the pause. ### A gift in someone's honor Derek gave in his mother's honor and wants the family told. DT Derek Thompson WhatsApp · Donor I donated in honor of my mom last week. Will the family get a card? Checked Fundraise Up · Derek Thompson · $150 · Oct 29 · tribute to Carol Thompson Volty Hi Derek, your $150 gift on October 29 is recorded in honor of Carol Thompson. I've asked the team to confirm when the card goes out. Assigned to donor care ## As an automation Describe it to Volty in a sentence; it drafts the automation and an admin turns it on. Thank first-time donors - When · Each Monday · Volty starts the weekly pass - Step 1 · Finds first-time supporters · Donations created this week - Step 2 · Emails thanks · From the donor care address - Step 3 · Answers what comes back · Questions land with donor care Derek checks that his mother's name is on the tribute. ## How Volty connects to Fundraise Up Fundraise Up has a REST API that needs API keys generated in your Dashboard, and webhooks managed under Settings > Webhooks that send signed events for donations, recurring plans, tributes and supporters. - 01 · Generate an API key · A Fundraise Up admin creates the key in the Dashboard and passes it to our team securely. - 02 · Add a webhook if useful · Under Settings > Webhooks, an admin can point new donation events at Volty so thank-yous go out without polling. - 03 · Donor care lead approves · A workspace admin approves the connection before Volty reads a gift. - 04 · Keep plan edits with people · Pausing or changing a recurring plan starts Off. Most teams send it to donor care. ### The tools Volty gets Each one is a switch on the Sources page in Volty. - Find supporter · Reads - Read donation and tribute · Reads - Read recurring plan · Reads - Request plan pause · Changes Reading tools can be turned on straight away. Anything that changes Fundraise Up starts Off, and once on it can be set to check with staff, so each change waits for a colleague. ## Common questions ### How does Volty get access to Fundraise Up? Fundraise Up's REST API needs API keys generated in your Dashboard. An admin creates one and shares it with our team, who builds the connection. If you want instant thank-yous, an admin can also add a webhook under Settings > Webhooks. A workspace admin approves the connection once in Volty. ### Does Volty use Fundraise Up webhooks? It can. Fundraise Up webhooks send signed requests for events across donations, recurring plans, tributes and supporters, usually within two minutes, and retry failed deliveries for several hours. Volty can use a new donation event to start a thank-you instead of checking the API on a timer. ### Can a donor pause their recurring gift by messaging Volty? Volty reads the recurring plan and drafts the pause for your donor care team. That request is a change, so it starts Off, and teams usually set it to Check with staff. Donors are told a person will confirm, which matters when the reason is hardship. ### How much does it cost to connect Fundraise Up with Volty? Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger. ## Related integrations - Donorbox Churches & nonprofits - Givebutter Churches & nonprofits - Little Green Light Churches & nonprofits - Stripe Payments - Your website Docs & knowledge All integrations ## Start your free trial Talk to Volty · Start your free trial Sign up for our 7-day trial. No credit card needed. ## Not convinced? Hear more from our CEO and Volty The Leonard and Volty Show · 8 October 2026 ### Meta now charges for WhatsApp replies The Leonard and Volty Show · 1 October 2026 ### Too busy to hire? The Leonard and Volty Show · 21 September 2026 ### From $500 chatbot jobs to agentic AI The Leonard and Volty Show · 10 September 2026 ### Your AI is a new employee The Leonard and Volty Show · 4 September 2026 ### Trust in the AI world The Leonard and Volty Show · 29 August 2026 ### Does the AI model matter? The Leonard and Volty Show · 19 August 2026 ### What are AI agents? Meta now charges for WhatsApp replies. Here's what it means for your business, 8 October 2026 ## Links - [Churches & nonprofits](https://voltade.com/integrations?category=churches) - [DonorboxChurches & nonprofits](https://voltade.com/integrations/donorbox) - [GivebutterChurches & nonprofits](https://voltade.com/integrations/givebutter) - [Little Green LightChurches & nonprofits](https://voltade.com/integrations/little-green-light) - [StripePayments](https://voltade.com/integrations/stripe) - [Your websiteDocs & knowledge](https://voltade.com/integrations/your-website) - [All integrations](https://voltade.com/integrations)