# Flower Shop Network and Volty

> Customers ask on WhatsApp whether same-day flowers can reach a town before the cutoff or whether they were delivered, and Volty checks Flower Shop Network.

Flower buyers ask whether a same-day arrangement can reach a town before the cutoff and whether it was delivered, and Volty answers from your Flower Shop Network catalog and order confirmations.

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Updated 2 Nov 2026

## Birthday flowers today

Andrew wants something bright in Maplewood for his mom today. Volty checks the zone, cutoff and arrangement.

AC

Andrew Chen

WhatsApp · Customer

Can you deliver something bright to an address in Maplewood today? It's my mom's birthday

Checked Flower Shop Network · Maplewood in delivery area · same-day cutoff 1pm · Sunshine Garden in stock

Volty

Happy birthday to your mom! Maplewood is in our area and orders before 1pm go out today. This one is bright and ready:

Sunshine Garden

Sunflowers, roses, alstroemeria

$74.95

Perfect, card should say Love, Andrew

Waiting for approval

Order Sunshine Garden $74.95, deliver today to Maplewood, card: Love, Andrew

Approve · Edit · Decline

Flower Shop Network product

Sunshine Garden

Same-day

Price

$74.95

Delivery fee

$12.99 · Maplewood

Cutoff

1pm today

Designer

Lauren

Product, recipe and price from your FSN catalog

## What Volty does with Flower Shop Network

Flower Shop Network gives local florists their websites, wire orders and marketing. Flower Shop Network has a JSON API for florist systems that covers products and relay orders between member shops, and our team builds the custom connection to your shop's account. Customers ask whether an arrangement can go out today or where their delivery is, and Volty answers from the shop's catalog and orders and passes custom work to a designer.

- Same-day before the cutoff · Before promising today, Volty checks the town is in your delivery zone and the order time beats your cutoff.
- Where is the delivery · Volty reads the delivery confirmation on the order, with the time and the name of whoever signed.
- Custom work to a designer · Weddings, events and sympathy tributes go to the florist you name for a consultation.
- Holiday rush · Around Valentine's and Mother's Day, Volty takes the cutoff and delivery questions while the shop designs.

Connects with

Flower Shop Network JSON API, token from your FSN credentials

Volty reads

Products, orders, delivery confirmations

Volty can change

Order drafts only if switched on

Setup

Our team, tested on FSN's dev API first

Category

Retail & POS

A same-day birthday order, checked against the delivery area and the 1pm cutoff.

### Did it arrive

Maria sent a sympathy arrangement and asks if it arrived. Volty reads the delivery confirmation.

MG

Maria Gonzalez

Web chat · Customer

Has the sympathy arrangement I ordered for the Hollis family been delivered?

Checked Flower Shop Network · Order 7731 · delivered 11:20am · signed by front desk

Volty Hi Maria, it was delivered at 11:20am this morning and signed for at the front desk.

## As an automation

Describe it to Volty in a sentence; it drafts the automation and an admin turns it on.

Delivered notices

- When · Every hour · Runs on the hour
- Step 1 · Reads new deliveries · Delivery confirmations
- Step 2 · Tells the sender · A delivered template to the sender
- Step 3 · Answers the replies · Thank-you replies stay in the thread

The sender hears the bouquet arrived and who signed for it.

## How Volty connects to Flower Shop Network

Flower Shop Network's API is a JSON API over HTTPS. Calls carry a token obtained with your shop's FSN credentials, and FSN runs a separate development environment for testing.

- 01 · Agree what to read · Product data with recipes and prices, plus your orders and their delivery confirmations.
- 02 · Test on FSN's dev environment · Our team builds the custom connection against the dev API before switching to live.
- 03 · Approve · An admin approves the connection once in Volty.
- 04 · Decide on order drafts · Drafting an order starts Off. Check with staff lets a florist confirm each one.

### The tools Volty gets

Each one is a switch on the Sources page in Volty.

- Look up a catalog arrangement · Reads
- Check delivery zone and cutoff · Reads
- Read an order's delivery confirmation · Reads
- Draft an order for the shop · Changes

Reading tools can be turned on straight away. Anything that changes Flower Shop Network starts Off, and once on it can be set to check with staff, so each change waits for a colleague.

## Common questions

### What does Flower Shop Network's API let Volty read?

FSN's JSON API covers product data, including recipes, prices and images, and relay orders between florists, including delivery confirmations. Calls carry a token issued against your shop's FSN credentials. Our team builds the custom connection, tests it on FSN's development API, and an admin approves it in Volty.

### Can Volty tell a sender their flowers were delivered?

Yes. When an order has a delivery confirmation, Volty can give the sender the time and who signed for it. An hourly automation can also send an approved WhatsApp template as soon as the confirmation appears, so the shop phone rings less.

### Does Volty take wedding or sympathy orders on its own?

No. Volty answers catalog and same-day questions, and custom work such as weddings, events and funeral tributes goes to the designer you name. If you switch on order drafts, a florist still confirms each one before it is placed.

### How much does it cost to connect Flower Shop Network with Volty?

Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger.

## Related integrations

- WhatsApp Business API Messaging channels
- Web chat Messaging channels
- Square E-commerce
- Stripe Payments
- Shopify E-commerce

All integrations

## Start your free trial

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## Links

- [Retail & POS](https://voltade.com/integrations?category=retail)
- [WhatsApp Business APIMessaging channels](https://voltade.com/integrations/whatsapp)
- [Web chatMessaging channels](https://voltade.com/integrations/web-chat)
- [SquareE-commerce](https://voltade.com/integrations/square)
- [StripePayments](https://voltade.com/integrations/stripe)
- [ShopifyE-commerce](https://voltade.com/integrations/shopify)
- [All integrations](https://voltade.com/integrations)
