# Eventzilla and Volty

> Attendees email to add a colleague or ask on WhatsApp when doors open, and Volty reads their Eventzilla pass and order and the passes left.

Conference and event organizers on Eventzilla let Volty answer attendees about their pass, check-in time and agenda, and route group invoices to staff.

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Updated 2 Nov 2026

## Adding a colleague

An attendee wants one more seat. Volty reads her registration and what is left.

RG

Rachel Goldberg

Gmail · Attendee

I'm registered for the Midwest Ops Summit. Can my colleague join on the same order?

Eventzilla attendees · Rachel Goldberg · Midwest Ops Summit · Full pass · 18 full passes left

Volty Hi Rachel, there are still full passes available at $395. If you send me your colleague's name and email, I'll ask the team to add a pass to your order.

Luis Ortega, luis.ortega@brightlinefreight.com

Waiting for approval

Eventzilla: add full pass for Luis Ortega to Rachel Goldberg's order, $395

Approve · Edit · Decline

Eventzilla registration

Rachel Goldberg

Full pass

Event

Midwest Ops Summit

Date

Thu 19 Nov

Venue

Navy Pier, Chicago

Paid

$395

Rachel's order and pass type, from Eventzilla

## What Volty does with Eventzilla

Eventzilla is event registration, ticketing and management software for conferences and events. Volty uses an Eventzilla API key from an application created in your organizer account. Attendees ask which ticket they hold, when doors open and how to add a colleague, and Volty answers from the registration, with ticket changes proposed for a colleague to approve.

- The attendee's own ticket · Volty reads the registration before it answers.
- Agenda and venue questions · Session times, rooms and parking answered from your event details.
- Group registrations to staff · Invoices and sponsor questions go to a named colleague.
- Extra passes are approved · Adding a ticket to someone's order goes to the events team first.

Connects with

Eventzilla API v2, key from API Credentials

Volty reads

Events, tickets, attendees, orders

Volty can change

Adding a pass to an order, Off until switched

Setup

Configured by the Volty team with your events lead

Category

Hospitality, food & events

Session and venue questions answered while the team sets up.

### When do doors open

An attendee asks on the morning of the event.

AT

Andre Thompson

WhatsApp · Attendee

What time does check-in open, and is breakfast included?

Eventzilla attendees · Andre Thompson · Full pass · Check-in 7:30am · Breakfast included

Volty Morning Andre. Check-in opens at 7:30am in the Grand Ballroom foyer, and breakfast is included with your full pass. The first keynote starts at 9.

## As an automation

Describe it to Volty in a sentence; it drafts the automation and an admin turns it on.

Week-before attendee notes

- When · Seven days out · Runs per event date
- Step 1 · Lists the attendees · Every paid and comp pass
- Step 2 · Sends venue and agenda · Parking, check-in desk, keynote
- Step 3 · Picks up questions · Invoices go to the events team

Attendees ask about their ticket and hear it from Eventzilla.

## How Volty connects to Eventzilla

Eventzilla's v2 API takes an x-api-key header. An organizer admin creates an application under Settings, Developers, API Credentials, and that key lets Volty read the account's events and attendees.

- 01 · Create an API application · In Eventzilla, Settings, Developers, API Credentials, add an app for Volty.
- 02 · Agree the events in scope · Which events, ticket types and attendee fields Volty may read.
- 03 · Approve in Volty · A workspace admin approves the connection once.
- 04 · Set ticket changes · Adding a pass to an order is a change and starts Off.

### The tools Volty gets

Each one is a switch on the Sources page in Volty.

- Find an attendee by email or phone · Reads
- Read the attendee's pass and order · Reads
- Count passes left by ticket type · Reads
- Add a pass to an existing order · Changes

Reading tools can be turned on straight away. Anything that changes Eventzilla starts Off, and once on it can be set to check with staff, so each change waits for a colleague.

## Common questions

### Where do we create the Eventzilla API key?

An organizer admin creates an application under Settings, Developers, API Credentials in Eventzilla. Eventzilla's v2 API accepts that key in an x-api-key header over HTTPS. We add it to the Volty connection, and an admin in Volty approves it before attendees get answers.

### Can attendees add a colleague to their order?

Volty checks how many passes of that type are left and collects the colleague's name and email. Adding the pass is a change that starts Off; with Check with staff, the events team approves it and Eventzilla updates the order.

### Will Volty answer sponsor or exhibitor questions?

It answers what your event details cover, like booth setup times, load-in doors and parking. Sponsorship packages, exhibitor invoices and group billing go to the colleague you name, because those depend on your contracts with each sponsor.

### How much does it cost to connect Eventzilla with Volty?

Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger.

## Related integrations

- Eventbrite Calendar & booking
- Webconnex (RegFox) Hospitality, food & events
- RunSignup Hospitality, food & events
- Zoom Calendar & booking
- Gmail Email

All integrations

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The Leonard and Volty Show · 8 October 2026

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## Links

- [Hospitality, food & events](https://voltade.com/integrations?category=hospitality)
- [EventbriteCalendar & booking](https://voltade.com/integrations/eventbrite)
- [Webconnex (RegFox)Hospitality, food & events](https://voltade.com/integrations/webconnex)
- [RunSignupHospitality, food & events](https://voltade.com/integrations/runsignup)
- [ZoomCalendar & booking](https://voltade.com/integrations/zoom)
- [GmailEmail](https://voltade.com/integrations/gmail)
- [All integrations](https://voltade.com/integrations)
