# Edgeworks POS and Volty > Volty reads stock by outlet and purchases from Edgeworks POS to answer shoppers. Volty tells shoppers which outlet has their size and answers exchange questions from Edgeworks POS. Talk to Volty · Free trial Updated Nov 2, 2026 ## A size at another outlet A shopper asks about a dress. Volty reads stock across outlets. CL Charmaine Lee Instagram · Customer Hi, do you have the Linen Wrap Dress in sage, size M? Orchard was out yesterday. Called Edgeworks POS · Linen Wrap Dress · Sage · M · Tampines 2 · Jewel 1 · Orchard 0 Volty Hi Charmaine! Orchard is still out, but Tampines has 2 in sage size M and Jewel has 1. The dress is S$89.90. Which outlet is easier for you? Google Sheets Linen Wrap Dress · Sage | | Outlet | S | M | L | | --- | --- | --- | --- | --- | | 2 | Orchard | 1 | 0 | 2 | | 3 | Jewel | 0 | 1 | 1 | | 4 | Tampines | 3 | 2 | 1 | Row 4 added by Volty ## What Volty does with Edgeworks POS Edgeworks POS is the point of sale many Singapore retail and F&B chains run their sales, inventory and customers on. Volty reads Edgeworks through its API, with what Volty reads and writes chosen by your admin. Volty tells a shopper which outlet has their size, and answers exchange questions from the purchase on record. - Which outlet has it · Stock by outlet and size, read before Volty sends anyone across town. - Exchanges from the receipt · Volty reads the shopper's own purchase to check the exchange window. - Only their own purchases · A lookup is bound to the verified customer in the conversation. - Changes stay Off · Anything that changes Edgeworks starts Off unless an admin turns it on. Connects with Edgeworks POS's API, with a key or on request Volty reads Chosen by your admin: stock, members, purchases Volty can change Chosen by your admin, Off by default Setup Your key, or a request if partner access is needed Category Industry & regional systems Stock by outlet and size, read from Edgeworks. ### An exchange question Volty reads the purchase and answers inside the store's exchange policy. SA Siti Aminah WhatsApp · Customer I bought a blazer last week, can I still exchange it for a bigger size? Called Edgeworks POS · Siti Aminah · Tailored blazer · Black · S · Jewel · Oct 29 Volty Hi Siti, yes. You bought the black tailored blazer in S at Jewel on October 29, which is inside our 14-day exchange window. Bring it with the tags on to any outlet. ## As an automation Describe it to Volty in a sentence; it drafts the automation and an admin turns it on. After-purchase care note - When · Every morning · A scheduled automation - Step 1 · Reads yesterday's member sales · From Edgeworks POS - Step 2 · Sends a care note · An approved template - Step 3 · Answers the replies · Sizing, exchanges, stock Purchases on record, so exchange questions get a real answer. ## How Volty connects to Edgeworks POS If your Edgeworks POS account can issue an API key, an admin pastes it into Volty's key card, asks Volty in chat to connect Edgeworks, and approves the lookups once. If Edgeworks POS gives API access only to its partners, request this connection from Volty's chat or at team@voltade.com. - 01 · Choose what Volty reads · Stock by outlet, members and purchases. - 02 · Approve the connection · An admin approves it once in Volty. - 03 · Set the switches · Each tool is On, Check with staff, or Off. ### The tools Volty gets Each one is a switch on the Sources page in Volty. - Read stock by outlet · Reads - Find member · Reads - Read purchase history · Reads - Update member details · Changes Reading tools can be turned on straight away. Anything that changes Edgeworks POS starts Off, and once on it can be set to check with staff, so each change waits for a colleague. ## Common questions ### How does Volty connect to Edgeworks POS? Through Edgeworks POS's API. If your account can issue an API key, an admin pastes it into Volty's key card and asks Volty in chat to connect it, then approves the lookups once. If Edgeworks POS gives API access only to its partners, request this connection from Volty's chat or at team@voltade.com. ### Can Volty change records in Edgeworks POS? Only when an admin allows it. Every tool has its own switch: tools that only read can be turned on, and tools that change a record start Off. A tool that is on can be set to check with staff, so each change waits for a colleague to approve it. ### How much does it cost to connect Edgeworks POS with Volty? Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger. ## Related integrations - Shopify E-commerce - HashMato Industry & regional systems - Eber Industry & regional systems - Instagram DM Messaging channels - WhatsApp Business API Messaging channels All integrations ## Start your free trial Talk to Volty · Start your free trial Sign up for our 7-day trial. No credit card needed. Not convinced? Hear more from our CEO and Volty The Leonard and Volty Show · October 8, 2026 Meta now charges for WhatsApp replies The Leonard and Volty Show · October 1, 2026 Too busy to hire? The Leonard and Volty Show · September 21, 2026 From $500 chatbot jobs to agentic AI The Leonard and Volty Show · September 10, 2026 Your AI is a new employee The Leonard and Volty Show · September 4, 2026 Trust in the AI world The Leonard and Volty Show · August 29, 2026 Does the AI model matter? The Leonard and Volty Show · August 19, 2026 What are AI agents? Meta now charges for WhatsApp replies. Here's what it means for your business, October 8, 2026 ## Links - [Industry & regional systems](https://voltade.com/integrations?category=industry) - [ShopifyE-commerce](https://voltade.com/integrations/shopify) - [HashMatoIndustry & regional systems](https://voltade.com/integrations/hashmato) - [EberIndustry & regional systems](https://voltade.com/integrations/eber) - [Instagram DMMessaging channels](https://voltade.com/integrations/instagram) - [WhatsApp Business APIMessaging channels](https://voltade.com/integrations/whatsapp) - [All integrations](https://voltade.com/integrations)