# Discord and Volty > Volty posts restocks, announcements and customer handoffs to the Discord channels you allow. Volty posts restocks, announcements and handoffs to the Discord channels you allow, while customers get their answers on WhatsApp, Instagram and your web chat. Talk to Volty · Free trial Updated 2 Nov 2026 ## A warranty case for the community team A customer on Instagram needs a replacement. Volty posts the handoff to the team's Discord channel. JE Jordan Ellis Instagram · Customer My Raptor X headset's left side stopped working after 3 weeks. Can I get it replaced? Volty Sorry to hear that, Jordan. The Raptor X has a 1-year warranty, so a replacement is covered. I've passed this to our support team, who will message you today about the swap. Posted to Discord · #support-team · Warranty swap, Raptor X Discord post #support-team Posted by Volty Customer Jordan Ellis · Instagram Product Raptor X headset Reason Left side dead, 3 weeks old Warranty Covered, 1 year Posted to the channel the admin allowed ## What Volty does with Discord Discord is where many gaming and hobby brands keep their community. We connect a Discord bot to your server, and Volty posts to the channels you allow: a restock notice, an announcement, or a handoff for the community team. Volty does not answer messages in Discord. Customers who need help reach it on WhatsApp, Instagram or your web chat. - Posts where fans wait · Restocks and launches go to the channels you name. - Handoffs for the team · A summary posted to your staff channel when a customer needs a person. - Only the channels you allow · The bot sees and posts in the channels you give it. - Posting is opt-in · Sending is Off until an admin turns it on. Connects with A Discord bot added to your server Volty reads Messages in the channels you allow Volty can change Posts messages, when turned on Setup Set up by our team Category Team chat Handoffs reach the community team in their own channel. ### A restock in #announcements The weekly automation posts the restock. The community manager pins it, and Volty answers the questions that follow on WhatsApp and Instagram. #announcements Discord · Community server VoltyAPP Restock: the Raptor X headset in Midnight Blue is back, 200 units at $129. Order on our website or ask us on WhatsApp. T Tyler Pinned it. Nice one. ## As an automation Describe it to Volty in a sentence; it drafts the automation and an admin turns it on. Weekly restock post - When · Every Friday · A scheduled automation - Step 1 · Reads the stock sheet · What came back in - Step 2 · Posts to #announcements · Products and prices - Step 3 · Answers the questions · On WhatsApp and Instagram Fans hear about the drop the moment stock lands. ## How Volty connects to Discord We connect a Discord bot to your server, and an admin picks the channels and the tools Volty may use. - 01 · Add the bot · To your server, with the access you choose. - 02 · Pick the channels · Where Volty may read and post. - 03 · Turn on posting · Off by default, and it can wait for approval. ### The tools Volty gets Each one is a switch on the Sources page in Volty. - List channels · Reads - Read channel messages · Reads - Post a message · Changes - Start a thread · Changes Reading tools can be turned on straight away. Anything that changes Discord starts Off, and once on it can be set to check with staff, so each change waits for a colleague. ## Common questions ### Does Volty answer messages in Discord? No. Volty posts to the Discord channels you allow and reads them, but it does not answer messages there. Customers reach Volty on WhatsApp, Instagram, Messenger, email or your web chat. ### How is Discord connected? We connect a Discord bot to your server. An admin picks the channels and the tools, and posting stays Off until an admin turns it on. ### How much does it cost to connect Discord with Volty? Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger. ## Related integrations - Slack Team chat - Instagram DM Messaging channels - Reddit Social media - Microsoft Teams Team chat All integrations ## Start your free trial Talk to Volty · Start your free trial Sign up for our 7-day trial. No credit card needed. ## Not convinced? Hear more from our CEO and Volty The Leonard and Volty Show · 8 October 2026 ### Meta now charges for WhatsApp replies The Leonard and Volty Show · 1 October 2026 ### Too busy to hire? The Leonard and Volty Show · 21 September 2026 ### From $500 chatbot jobs to agentic AI The Leonard and Volty Show · 10 September 2026 ### Your AI is a new employee The Leonard and Volty Show · 4 September 2026 ### Trust in the AI world The Leonard and Volty Show · 29 August 2026 ### Does the AI model matter? The Leonard and Volty Show · 19 August 2026 ### What are AI agents? Meta now charges for WhatsApp replies. Here's what it means for your business, 8 October 2026 ## Links - [Team chat](https://voltade.com/integrations?category=team-chat) - [SlackTeam chat](https://voltade.com/integrations/slack) - [Instagram DMMessaging channels](https://voltade.com/integrations/instagram) - [RedditSocial media](https://voltade.com/integrations/reddit) - [Microsoft TeamsTeam chat](https://voltade.com/integrations/microsoft-teams) - [All integrations](https://voltade.com/integrations)