# Cubby and Volty > Renters ask in web chat which storage units are vacant or on WhatsApp whether autopay ran, and Volty answers from Cubby facilities, units and ledgers. Self storage operators on Cubby let renters ask for a unit size, a move-in price or a gate code on WhatsApp, answered from Cubby's facilities, units and leases. Talk to Volty · Free trial Updated 2 Nov 2026 ## Four months of storage Erin needs space from Saturday. Two pricing groups have vacant 10x10s. EW Erin Walsh Web chat · Customer Do you have a 10x10 available? Need it from this weekend for about 4 months. Checked Cubby · 10x10 · 3 available · drive-up $129/mo · climate $149/mo Volty Yes, Erin. We have 10x10 units free: drive-up at $129 a month or climate controlled at $149 a month. Which would you like? Drive-up, moving in Saturday Waiting for approval Cubby reservation: Erin Walsh, 10x10 drive-up, $129/mo, move-in Sat Nov 7 Approve · Edit · Decline Google Sheets Available today · 10x10 | | Unit | Type | Rate | | --- | --- | --- | --- | | 2 | B-14 | Drive-up | $129 | | 3 | B-22 | Drive-up | $129 | | 4 | C-07 | Climate | $149 | Row 2 added by Volty ## What Volty does with Cubby Cubby is self storage management software that runs facilities, units, leases, payments and an online storefront for operators. Our team links it to Volty through Cubby's Operator API, with a key whose role covers only what you agree. Someone moving out of an apartment this weekend hears which 10x10 units are vacant and at what rate, and a tenant on autopay can confirm November went through. - Vacant units by size · Drive-up or climate controlled, with each pricing group's monthly rate. - Move-in held for the manager · The unit, rate and move-in day go to the manager as a proposal. - Autopay and ledger · Tenants hear whether a payment posted and what the ledger shows owing. - PII stays role-gated · If the Cubby key has no PII access, names and phone numbers never reach Volty. Connects with Cubby Operator API, key issued by Cubby support Volty reads Facilities, units, pricing groups, leases, ledgers Volty can change Move-in proposals, Off at first Setup Role and PII access chosen per key Category Property & real estate Erin's family needs a drive-up 10x10 by this afternoon. ### Did autopay run Terrence's unit A-31 lease shows the November 1 charge as paid. TM Terrence Moore WhatsApp · Customer Did my November payment go through? Checked Cubby · Unit A-31 · Autopay Nov 1 · $95 paid · Balance $0 Volty Hi Terrence, yes. Your autopay of $95 for unit A-31 went through on November 1, and your balance is $0. ## As an automation Describe it to Volty in a sentence; it drafts the automation and an admin turns it on. Day-three past-due notice - When · 10 am · After the overnight billing run - Step 1 · Finds leases 3 days late · Ledger balance above zero - Step 2 · Sends the payment notice · Your approved template - Step 3 · Explains the charges · Manager handles waivers Terrence checks his autopay before punching in the gate code. ## How Volty connects to Cubby Cubby issues Operator API keys through its support team, and each key carries a role that limits which endpoints it can call. Our team builds the Volty connection on the key you request. - 01 · Request a key from Cubby · Email support@cubbystorage.com for an Operator API key for the Volty connection. - 02 · Pick the role and PII access · Choose a role that covers units, leases and ledgers. Without PII access, customer names and contact details are left out. - 03 · Agree the move-in rules · Decide whether Volty only quotes or also proposes move-ins for a manager to approve. - 04 · Approve in Volty · A Volty admin approves the connection once, then sets each tool On, Check with staff or Off. ### The tools Volty gets Each one is a switch on the Sources page in Volty. - Search vacant units · Reads - Match tenant · Reads - Read lease ledger · Reads - Propose move-in · Changes Reading tools can be turned on straight away. Anything that changes Cubby starts Off, and once on it can be set to check with staff, so each change waits for a colleague. ## Common questions ### How do we get a Cubby API key for Volty? Cubby issues Operator API keys through its support team at support@cubbystorage.com. Each key carries a role that decides which endpoints it can call, and a key without PII access gets customer names, phones and emails left out of every response. We ask for the narrowest role that covers what you agreed. ### Can Volty quote a move-in total from Cubby? Cubby's API can preview a lease's move-in charges, so with that tool on Volty answers with the figure Cubby computes for the unit, including the facility's rate and fees, instead of a number typed into its instructions. ### Will Volty hand out gate access codes? Only if you agree to it and the key's role can read access codes. Many operators keep codes Off and let Volty confirm the tenant's identity and pass the request to the manager on duty. ### How much does it cost to connect Cubby with Volty? Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger. ## Related integrations - Storable Property & real estate - SmartMoving Field service & construction - Stripe Payments - Web chat Messaging channels - WhatsApp Business API Messaging channels All integrations ## Start your free trial Talk to Volty · Start your free trial Sign up for our 7-day trial. No credit card needed. ## Not convinced? Hear more from our CEO and Volty The Leonard and Volty Show · 8 October 2026 ### Meta now charges for WhatsApp replies The Leonard and Volty Show · 1 October 2026 ### Too busy to hire? The Leonard and Volty Show · 21 September 2026 ### From $500 chatbot jobs to agentic AI The Leonard and Volty Show · 10 September 2026 ### Your AI is a new employee The Leonard and Volty Show · 4 September 2026 ### Trust in the AI world The Leonard and Volty Show · 29 August 2026 ### Does the AI model matter? The Leonard and Volty Show · 19 August 2026 ### What are AI agents? Meta now charges for WhatsApp replies. Here's what it means for your business, 8 October 2026 ## Links - [Property & real estate](https://voltade.com/integrations?category=property) - [StorableProperty & real estate](https://voltade.com/integrations/storable) - [SmartMovingField service & construction](https://voltade.com/integrations/smartmoving) - [StripePayments](https://voltade.com/integrations/stripe) - [Web chatMessaging channels](https://voltade.com/integrations/web-chat) - [WhatsApp Business APIMessaging channels](https://voltade.com/integrations/whatsapp) - [All integrations](https://voltade.com/integrations)