# Church Community Builder and Volty > Volunteers ask which Sunday they serve and members look for a group, and Volty answers from Church Community Builder and passes swaps to team leads. Volunteers ask which Sunday they serve and members look for a group, and Volty reads Church Community Builder schedules and group profiles to answer and passes swaps to team leads. Talk to Volty · Free trial Updated 2 Nov 2026 ## Can't make Sunday Brenda finds out she greets on the 8th, then remembers her trip. BM Brenda Mitchell WhatsApp · Volunteer Am I on the greeter team this Sunday or next? Checked Church Community Builder · Brenda Mitchell · Greeters · next Sun Nov 8, 10:30am Volty Hi Brenda, you're greeting next Sunday, November 8 at the 10:30am service. Ah, I'll be traveling that week. Can someone swap? Waiting for approval Tell Gloria Chen, greeter lead: Brenda Mitchell can't serve Nov 8, cover needed Approve · Edit · Decline Google Sheets Greeter team · November | | Sunday | 10:30am | Lead | | --- | --- | --- | --- | | 2 | Nov 1 | Brenda M., Ray T. | Gloria Chen | | 3 | Nov 8 | Brenda M., Omar F. | Gloria Chen | | 4 | Nov 15 | Ray T., Joan K. | Gloria Chen | | 5 | Nov 22 | Omar F., Joan K. | Gloria Chen | Row 3 added by Volty ## What Volty does with Church Community Builder Church Community Builder, now Pushpay ChMS, is church management software for people, groups, events and serving. Our team connects Volty through a CCB API user your Master Admin creates, with only the services you tick for it. Volunteers ask which Sunday they greet, members ask about GriefShare, and Volty reads the serving schedule and group profiles, then passes swaps and care needs to the right lead. - My next Sunday · The serving date, service time and team for the volunteer asking. - Cover found by the lead · A can't-make-it message becomes a note to the team lead. - Services you tick · The API user reaches only the CCB services checked on its Services tab. - Grief is not a ticket · Volty gives the group details and asks the leader to call. Connects with A CCB API user with chosen services Volty reads Profiles, groups, serving schedules Volty can change Nothing until you switch a tool on Setup Your Master Admin and our team Category Churches & nonprofits Brenda checks whether she greets this Sunday or next. ### Looking for a support group Kevin lost his father in the summer and looks for a group. KO Kevin O'Brien Gmail · Member My dad passed in the summer. Is there a grief support group at church? Checked Church Community Builder · GriefShare · Wednesdays 7pm · Room 204 · leader Pat Nguyen Volty I'm so sorry about your dad, Kevin. GriefShare meets on Wednesdays at 7pm in Room 204, and Pat Nguyen leads it. Would you like Pat to reach out to you before the next one? ## As an automation Describe it to Volty in a sentence; it drafts the automation and an admin turns it on. Serving reminders - When · Thursday evening · Volty runs midweek - Step 1 · Pulls who is serving · Every team on Sunday's rota - Step 2 · Texts each server · A WhatsApp template with the time - Step 3 · Takes the replies · Swaps go to the lead Marcus is traveling, and the greeter lead hears it right away. ## How Volty connects to Church Community Builder Church Community Builder, now part of Pushpay, grants API access through API users. Each API user has a username and password and a list of services it may call, set by your Master Admin. - 01 · Create an API user · The Master Admin, or anyone with the Edit System-Wide Settings privilege, opens System Settings > API and adds a new API user. - 02 · Tick its services · On the Services tab, check only what Volty needs, such as individual profile, group profile and serving schedule services. - 03 · Send our team the API URL · The API URL is on the same page. Our team builds the connection with it and the API user's login. - 04 · Approve and pick switches · An admin approves the connection in Volty. Anything that writes to CCB starts Off. ### The tools Volty gets Each one is a switch on the Sources page in Volty. - Find individual profile · Reads - Read serving schedule · Reads - Read group profile · Reads - Notify team lead of a swap · Changes Reading tools can be turned on straight away. Anything that changes Church Community Builder starts Off, and once on it can be set to check with staff, so each change waits for a colleague. ## Common questions ### Who in our church can set up the CCB connection? Your Master Admin, or anyone with the Edit System-Wide Settings privilege. They open System Settings > API, add an API user with a username and password, and tick its services. They send our team the API URL and login, and an admin approves the connection once in Volty. ### Can we limit what Volty can see in Church Community Builder? Yes. A CCB API user can only call the services checked on its Services tab. Tick the profile, group and serving schedule services Volty needs and leave giving and process queues unchecked. Volty then has no way to read them. ### Does Volty change the serving schedule when someone cannot come? No. Volty tells the volunteer it has passed the swap on, and drafts a note to the team lead, who finds cover. That note is a tool you switch On or set to Check with staff. The schedule in CCB is still edited by your leads. ### How much does it cost to connect Church Community Builder with Volty? Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger. ## Related integrations - Planning Center Churches & nonprofits - Rock RMS Churches & nonprofits - FellowshipOne Churches & nonprofits - Gmail Email - WhatsApp Business API Messaging channels All integrations ## Start your free trial Talk to Volty · Start your free trial Sign up for our 7-day trial. No credit card needed. ## Not convinced? Hear more from our CEO and Volty The Leonard and Volty Show · 8 October 2026 ### Meta now charges for WhatsApp replies The Leonard and Volty Show · 1 October 2026 ### Too busy to hire? The Leonard and Volty Show · 21 September 2026 ### From $500 chatbot jobs to agentic AI The Leonard and Volty Show · 10 September 2026 ### Your AI is a new employee The Leonard and Volty Show · 4 September 2026 ### Trust in the AI world The Leonard and Volty Show · 29 August 2026 ### Does the AI model matter? The Leonard and Volty Show · 19 August 2026 ### What are AI agents? Meta now charges for WhatsApp replies. Here's what it means for your business, 8 October 2026 ## Links - [Churches & nonprofits](https://voltade.com/integrations?category=churches) - [Planning CenterChurches & nonprofits](https://voltade.com/integrations/planning-center) - [Rock RMSChurches & nonprofits](https://voltade.com/integrations/rock-rms) - [FellowshipOneChurches & nonprofits](https://voltade.com/integrations/fellowshipone) - [GmailEmail](https://voltade.com/integrations/gmail) - [WhatsApp Business APIMessaging channels](https://voltade.com/integrations/whatsapp) - [All integrations](https://voltade.com/integrations)