# BuildOps and Volty > Facility managers email to ask who is coming to a BuildOps work order and when, and Volty reads the visits and drafts new service jobs for dispatch. Commercial contractors on BuildOps let Volty tell facility managers who is coming to a work order and when, and draft new service requests for dispatch. Talk to Volty · Free trial Updated 2 Nov 2026 ## RTU-3 still blowing warm Angela emails about the Westgate office. Volty reads WO-58114 in BuildOps. AM Angela Moreno Email · Facility manager RTU-3 at the Westgate office is still blowing warm air. Is someone coming today? Checked BuildOps · WO-58114 · Westgate Office · RTU-3 · Visit today 1 to 3pm · Marcus W. Volty Hi Angela, yes. Marcus is scheduled at Westgate today between 1 and 3pm for RTU-3 on work order WO-58114. He will check in at the front desk. BuildOps work order WO-58114 Scheduled Property Westgate Office, Building B Equipment RTU-3 Visit Today, 1 to 3pm Technician Marcus Washington Work order fields the contractor authorized ## What Volty does with BuildOps BuildOps is field service and project software for commercial contractors in HVAC, plumbing, electrical and mechanical work. Facility managers email about a unit that is down, and Volty reads the BuildOps work order and its scheduled visit to tell them who is coming and when. New service requests by email become a drafted job for dispatch. - Work order status by email · Technician, window and equipment on the work order. - Requests drafted for dispatch · The property, the equipment and the problem in one draft. - Per-property answers · Volty answers a facility manager about properties tied to their customer account. - Jobs created only when allowed · The create tool starts Off. Connects with BuildOps public API, credentials from BuildOps Volty reads Customers, properties, work orders, visits Volty can change Service jobs, Off until enabled Setup The Volty team, with BuildOps and your admin Category Field service & construction Visit window and technician read from the work order. ### A leak at 400 Commerce Steven reports a break room leak. Volty drafts the job for dispatch. SP Steven Park Email · Facility manager We have a leak under the sink in the 2nd floor break room at 400 Commerce St. Volty Thanks, Steven. I've sent this to dispatch and they will confirm a visit time shortly. Waiting for approval BuildOps service job: 400 Commerce St, 2nd floor break room, sink leak Approve · Edit · Decline ## As an automation Describe it to Volty in a sentence; it drafts the automation and an admin turns it on. Morning visit list - When · At 6:30 a.m. · On a schedule - Step 1 · Reads today's visits · Per technician - Step 2 · Posts to dispatch · Gaps and double bookings first - Step 3 · Answers questions · On any visit A break room leak, drafted as a job for dispatch. ## How Volty connects to BuildOps BuildOps has a public API, but its docs and credentials are gated to BuildOps customers and approved partners. The Volty team works with your BuildOps contact to get credentials and sets Volty up as a custom connection. - 01 · Ask BuildOps for API access · Through your account manager or support, with Voltade as the developer. - 02 · Authorize what Volty may do · BuildOps' developer terms require the customer's documented authorization, so you sign off on scope. - 03 · Approve the connection · A Volty admin approves it once. - 04 · Set switches · Creating jobs starts Off and can run as Check with staff. ### The tools Volty gets Each one is a switch on the Sources page in Volty. - Find customer and property · Reads - Read work order · Reads - Read scheduled visits · Reads - Draft service job · Changes Reading tools can be turned on straight away. Anything that changes BuildOps starts Off, and once on it can be set to check with staff, so each change waits for a colleague. ## Common questions ### Is the BuildOps API open to any contractor? BuildOps documents a public API, but the docs and credentials are for BuildOps customers and approved partners. Our team requests access with your BuildOps contact. BuildOps' developer terms also require your documented authorization before Volty reads any data. ### Can a facility manager ask about all of their sites? Yes, for the properties linked to their customer account in BuildOps. Volty matches the sender to the customer first and only reads work orders for those properties, so one client never sees another's sites. ### Does Volty dispatch technicians? No. Volty reads scheduled visits and can draft a service job, which starts Off. Assigning a technician and setting the visit stay with your dispatchers in BuildOps, and Volty tells the facility manager once dispatch confirms. ### How much does it cost to connect BuildOps with Volty? Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger. ## Related integrations - FieldPulse Field service & construction - Housecall Pro Field service & construction - ServiceNow Helpdesk - Outlook Email - Microsoft 365 Docs & knowledge All integrations ## Start your free trial Talk to Volty · Start your free trial Sign up for our 7-day trial. No credit card needed. ## Not convinced? Hear more from our CEO and Volty The Leonard and Volty Show · 8 October 2026 ### Meta now charges for WhatsApp replies The Leonard and Volty Show · 1 October 2026 ### Too busy to hire? The Leonard and Volty Show · 21 September 2026 ### From $500 chatbot jobs to agentic AI The Leonard and Volty Show · 10 September 2026 ### Your AI is a new employee The Leonard and Volty Show · 4 September 2026 ### Trust in the AI world The Leonard and Volty Show · 29 August 2026 ### Does the AI model matter? The Leonard and Volty Show · 19 August 2026 ### What are AI agents? Meta now charges for WhatsApp replies. Here's what it means for your business, 8 October 2026 ## Links - [Field service & construction](https://voltade.com/integrations?category=field-service) - [FieldPulseField service & construction](https://voltade.com/integrations/fieldpulse) - [Housecall ProField service & construction](https://voltade.com/integrations/housecall-pro) - [ServiceNowHelpdesk](https://voltade.com/integrations/servicenow) - [OutlookEmail](https://voltade.com/integrations/outlook) - [Microsoft 365Docs & knowledge](https://voltade.com/integrations/microsoft-365) - [All integrations](https://voltade.com/integrations)