# Broadlume and Volty > Flooring shoppers on Messenger ask for an in-home measure and customers ask on WhatsApp when their install is, and Volty reads your Broadlume orders. Flooring shoppers ask for an in-home measure and customers ask when their install is, and Volty answers on Messenger or WhatsApp from the order data your Broadlume setup shares. Talk to Volty · Free trial Updated 2 Nov 2026 ## Booking an in-home measure Jennifer wants LVP in the kitchen and living room. Volty offers Thursday estimator times. JW Jennifer Walsh Messenger · Customer Hi, we want luxury vinyl in the kitchen and living room. Can someone come measure? Checked Broadlume · Measure appointments · Thu 12 Nov · 10am and 1pm open Volty Happy to help, Jennifer. We have these times for a free in-home measure on Thursday: Thu 12 Nov · In-home measure 10:00 am · 1:00 pm 10am works Volty Booked for Thursday 12 November at 10am. Our estimator Ricardo will bring LVP swatches with him. Google Calendar Measure appointments Thu 12 Fri 13 9a · 10a · 11a · 12p · 1p · 2p · 3p · 4p Measure · Walsh · Ricardo · Measure · Patel Measure · Greene · Measure · Castillo ## What Volty does with Broadlume Broadlume makes the websites, POS and ERP and marketing software that flooring retailers run their showrooms on. Which Broadlume data Volty can use depends on the products your store runs, so our team scopes the connection with you and Broadlume before building it. Shoppers ask about a product or book a measure on your web chat or Facebook, and customers with an order ask when it arrives and when the install is. - A measure appointment · Two or three open estimator times are offered as buttons, and the shopper taps one. - Swatches and products · Volty answers species, wear layer and width questions and notes which swatches to bring. - When does it install · Material received and the install date are read from the customer's order. - Quotes to sales · A whole-house quote with stairs or subfloor work goes to the salesperson you name. Connects with Broadlume API access your store authorizes Volty reads Orders and schedule, as your setup allows Volty can change Measure bookings if you switch them on Setup Scoped and built by our team Category Retail & POS An in-home measure for luxury vinyl, booked from Messenger. ### When is the install Samuel's white oak was ordered weeks ago. Volty reads the order for the delivery and crew date. SG Samuel Greene WhatsApp · Customer Has our hardwood come in yet? When are you installing? Checked Broadlume · Order 18452 · White oak · received 28 Oct · install Mon 9 Nov Volty Hi Samuel, your white oak arrived on 28 October and the install is booked for Monday 9 November, starting at 8am. ## As an automation Describe it to Volty in a sentence; it drafts the automation and an admin turns it on. Install reminders - When · Every afternoon · Runs at 3pm - Step 1 · Reads tomorrow's installs · Installs on the next day's schedule - Step 2 · Reminds each customer · A template with the crew's arrival window - Step 3 · Answers the replies · Furniture and pet questions go to the installer A hardwood customer asks when the crew arrives. ## How Volty connects to Broadlume Broadlume publishes API documentation for its Flooring and Accounting Software in a developer portal and handles B2B authorization through its own form. Our team works out the route for your store's setup and builds a custom connection from it. - 01 · Map your Broadlume products · Website, lead management, or Flooring and Accounting Software. Each holds different data. - 02 · Request authorization · Your store completes Broadlume's B2B authorization for the access we agree. - 03 · Approve in Volty · An admin approves the connection once. - 04 · Turn on booking · Booking a measure starts Off, then On or Check with staff. ### The tools Volty gets Each one is a switch on the Sources page in Volty. - Look up a flooring product · Reads - Read open estimator times · Reads - Read an order's install date · Reads - Book an in-home measure · Changes Reading tools can be turned on straight away. Anything that changes Broadlume starts Off, and once on it can be set to check with staff, so each change waits for a colleague. ## Common questions ### Which Broadlume products can Volty work with? That depends on what your store runs. Broadlume publishes API documentation for its Flooring and Accounting Software, and B2B access is authorized through a Broadlume form. Our team checks your setup with you first, then builds a custom connection to the parts that hold orders and schedules, and an admin approves it in Volty. ### Can shoppers book an in-home measure from Facebook? Yes, if your schedule is part of the connection and you switch the booking tool on. Volty offers open estimator times in Messenger or web chat and books the one the shopper picks. On Check with staff, a salesperson confirms each booking before it goes on the schedule. ### Will customers get a reminder before the install crew arrives? Yes. An afternoon automation reads the next day's installs and sends each customer an approved WhatsApp template with the arrival window. Questions about moving furniture, pets or parking go to the installer or the store. ### How much does it cost to connect Broadlume with Volty? Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger. ## Related integrations - Facebook Messenger Messaging channels - Web chat Messaging channels - Google Calendar Calendar & booking - Heartland Retail Retail & POS - WhatsApp Business API Messaging channels All integrations ## Start your free trial Talk to Volty · Start your free trial Sign up for our 7-day trial. No credit card needed. ## Not convinced? Hear more from our CEO and Volty The Leonard and Volty Show · 8 October 2026 ### Meta now charges for WhatsApp replies The Leonard and Volty Show · 1 October 2026 ### Too busy to hire? The Leonard and Volty Show · 21 September 2026 ### From $500 chatbot jobs to agentic AI The Leonard and Volty Show · 10 September 2026 ### Your AI is a new employee The Leonard and Volty Show · 4 September 2026 ### Trust in the AI world The Leonard and Volty Show · 29 August 2026 ### Does the AI model matter? The Leonard and Volty Show · 19 August 2026 ### What are AI agents? Meta now charges for WhatsApp replies. Here's what it means for your business, 8 October 2026 ## Links - [Retail & POS](https://voltade.com/integrations?category=retail) - [Facebook MessengerMessaging channels](https://voltade.com/integrations/meta-messenger) - [Web chatMessaging channels](https://voltade.com/integrations/web-chat) - [Google CalendarCalendar & booking](https://voltade.com/integrations/google-calendar) - [Heartland RetailRetail & POS](https://voltade.com/integrations/heartland-retail) - [WhatsApp Business APIMessaging channels](https://voltade.com/integrations/whatsapp) - [All integrations](https://voltade.com/integrations)