# Bookeo and Volty > Tour guests ask on WhatsApp how many seats are open on Saturday or in web chat where to meet, and Volty reads the Bookeo slots and their booking to reply. Tour and activity operators on Bookeo let Volty quote real seat counts, meeting points and booking details to guests on WhatsApp and web chat. Talk to Volty · Free trial Updated 2 Nov 2026 ## Four spots on Saturday A guest asks for the kayak tour. Volty reads the open times in Bookeo. DB Danielle Brooks WhatsApp · Guest Hi! Do you have 4 spots on the sunset kayak tour this Saturday? Bookeo slots · Sunset kayak · Sat 7 Nov · 4:30pm, 6 left · 5:30pm, 2 left Volty Hi Danielle, the 4:30pm tour on Saturday has 6 spots left. The 5:30pm has only 2. Shall I hold four on the 4:30pm? Sat 7 Nov · Sunset kayak 4:30 pm Yes please, 4:30 Waiting for approval Bookeo booking: Sunset kayak, Sat 7 Nov 4:30pm, 4 adults, Danielle Brooks Approve · Edit · Decline Google Calendar Sunset kayak · Bookeo Sat 7 Sun 8 9a · 10a · 11a · 12p · 1p · 2p · 3p · 4p Kayak · 4 Brooks · Kayak · 2 left Kayak · 9 left ## What Volty does with Bookeo Bookeo is an online booking system for tours, activities, classes and appointments. Volty reaches Bookeo through an application your account owner installs, with only the permissions you grant. A guest asking for spots on Saturday's tour hears what is actually open, and a booking or a change can be proposed for a colleague to approve. - Open spots, not guesses · Volty reads the tour's availability in Bookeo before it offers a time. - The guest's own booking · Volty matches the chat to the Bookeo customer record before it reads any booking. - Meeting point and what to bring · Answered from your tour details, the same day or the night before. - Holds a seat, then asks · With the tool on Check with staff, a new Bookeo booking waits in the thread until someone at the desk approves it. Connects with Bookeo API v2, installed by the account owner Volty reads Products, open slots, bookings, customers Volty can change Create or move a booking, Off until you switch it Setup The Volty team builds it with your desk lead Category Hospitality, food & events Guests arrive knowing the meeting point and the time. ### Where do we meet A booked guest asks the night before. Volty reads the booking first. KT Kevin Tran Web chat · Guest We're on the harbor walk tomorrow. Where do we meet and is parking close? Bookeo slots · Kevin Tran · Harbor walk · Sun 8 Nov 10am · 2 guests Volty Hi Kevin, your harbor walk is tomorrow at 10am for 2 guests. The guide meets you at the Pier 3 ticket booth 15 minutes before. The garage on Front Street is a two minute walk. ## As an automation Describe it to Volty in a sentence; it drafts the automation and an admin turns it on. Day-before reminders - When · Every afternoon · Set once at 3pm - Step 1 · Reads tomorrow's bookings · Every seat on tomorrow's departures - Step 2 · Reminds each guest · Meeting point and start time - Step 3 · Handles late arrivals · Flags no-shows to the guide Questions about a booking answered from Bookeo in the chat. ## How Volty connects to Bookeo Bookeo has no per-user API key. A developer application asks for permissions such as reading bookings or customers, and the Bookeo account owner installs it, which issues the key Volty uses. - 01 · List the permissions · Bookeo grants scopes by area: products, availability, bookings, customers, payments. - 02 · Owner installs the app · The account owner opens the authorization link and accepts those scopes. - 03 · Approve inside Volty · A Volty admin turns the connection on once. - 04 · Pick each tool's setting · Seat lookups can run On; creating or moving a booking starts Off. ### The tools Volty gets Each one is a switch on the Sources page in Volty. - Search Bookeo slots by product · Reads - Look up a guest's Bookeo booking · Reads - Hold seats on a departure · Changes - Move a guest to another start time · Changes Reading tools can be turned on straight away. Anything that changes Bookeo starts Off, and once on it can be set to check with staff, so each change waits for a colleague. ## Common questions ### Who has to authorize Volty in Bookeo? The Bookeo account owner. Bookeo issues API access per installed application: the owner opens an authorization link, sees the permissions requested, such as bookings and customers, and accepts. That creates the key Volty uses. Uninstalling the application from the Applications page in Bookeo cancels it at once. ### Can Volty book seats on a departure by itself? Only if you let it. The create and move tools start Off. Many operators set them to Check with staff, so Volty holds the guest's chosen time in the chat and someone at the desk approves it before it lands in Bookeo. ### Will guests see seats that are already gone? No. Volty asks Bookeo for the open slots on that product each time a guest asks, so the count it quotes matches what your booking page shows at that moment, including seats taken by walk-ins entered at the desk. ### How much does it cost to connect Bookeo with Volty? Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger. ## Related integrations - Resova Hospitality, food & events - Xola Hospitality, food & events - WeTravel Hospitality, food & events - Google Calendar Calendar & booking - WhatsApp Business API Messaging channels All integrations ## Start your free trial Talk to Volty · Start your free trial Sign up for our 7-day trial. No credit card needed. ## Not convinced? Hear more from our CEO and Volty The Leonard and Volty Show · 8 October 2026 ### Meta now charges for WhatsApp replies The Leonard and Volty Show · 1 October 2026 ### Too busy to hire? The Leonard and Volty Show · 21 September 2026 ### From $500 chatbot jobs to agentic AI The Leonard and Volty Show · 10 September 2026 ### Your AI is a new employee The Leonard and Volty Show · 4 September 2026 ### Trust in the AI world The Leonard and Volty Show · 29 August 2026 ### Does the AI model matter? The Leonard and Volty Show · 19 August 2026 ### What are AI agents? Meta now charges for WhatsApp replies. Here's what it means for your business, 8 October 2026 ## Links - [Hospitality, food & events](https://voltade.com/integrations?category=hospitality) - [ResovaHospitality, food & events](https://voltade.com/integrations/resova) - [XolaHospitality, food & events](https://voltade.com/integrations/xola) - [WeTravelHospitality, food & events](https://voltade.com/integrations/wetravel) - [Google CalendarCalendar & booking](https://voltade.com/integrations/google-calendar) - [WhatsApp Business APIMessaging channels](https://voltade.com/integrations/whatsapp) - [All integrations](https://voltade.com/integrations)