# August Health and Volty > Families of assisted living residents ask Volty on WhatsApp about the next care conference in August Health, and a move waits for the director to approve. Assisted living communities on August Health let family contacts ask about and move care conferences on WhatsApp, with every change approved by the wellness director. Talk to Volty · Free trial Updated 3 Nov 2026 ## Moving the care conference Marcus is away on the 12th. Volty finds two director openings and holds the change for approval. MJ Marcus Johnson WhatsApp · Family Hi, I'm traveling on the 12th. Can Dad's care conference move to the following week? Checked August Health · Harold Johnson · Apt 214 · Care conference Thu Nov 12, 2pm · Family contact: Marcus Volty Hi Marcus, the wellness director has Wednesday, November 18 at 2pm or Thursday the 19th at 10am. Which would suit you? Wednesday at 2 Waiting for approval August Health: move Harold Johnson's care conference from Thu Nov 12, 2pm to Wed Nov 18, 2pm Approve · Edit · Decline August Health resident Harold Johnson Apt 214 Care conference Thu Nov 12, 2pm Wellness director Patricia Alvarez Family contact Marcus Johnson, son Matched by Verified phone number The resident fields shown are the ones your community allowed ## What Volty does with August Health August Health is an EHR and resident management platform for assisted living and senior care communities. Adult children of residents want quick logistics answers: when is the next care conference, can it move, what are visiting hours this weekend. Volty answers family contacts listed on the resident's record, proposes a new conference time for the wellness director to approve, and passes anything about a resident's health or care to staff without discussing it. - Listed family contacts only · Volty answers a phone or email that appears as a family contact on the resident's file. - Care conference dates · Families ask when the quarterly meeting is and can ask to move it. - Health questions to the wellness office · If a relative starts describing a resident's health, Volty says it cannot discuss it and offers a call with the wellness office. - Moves need the director · A new conference time waits until the wellness director approves it. Connects with August Health API access, requested by your community Volty reads Residents, family contacts and meetings Volty can change Care conference moves, approved by staff Setup The Volty team configures it with your team Category Clinics & healthcare Caregivers stay with residents while the family meeting moves. ### Family contacts to update Before the holiday newsletter, Patricia finds the residents with no family email. Community team Volty · Team chat PA Patricia Alvarez Before the holiday newsletter goes out, which residents have no family email on file? Read August Health · 68 residents · 5 with no family email VoltyAPP Five residents: Apt 108, 122, 203, 219 and 307. Three of those families message us on WhatsApp, so I can ask them for an email there. ## As an automation Describe it to Volty in a sentence; it drafts the automation and an admin turns it on. Quarterly care conference invites - When · Monday morning · Automation runs - Step 1 · Conferences in the next 30 days · Per resident - Step 2 · Invite to the family · Approved template - Step 3 · New time if asked · Director approves Sofia checks the Thursday meeting from her kitchen table. ## How Volty connects to August Health August Health says it has a RESTful API and more than 40 built integrations, and new integrations start from a request to August Health. Your community asks August Health to enable the connection, and our team works from the access August Health grants. - 01 · Request the integration · Your executive director asks August Health for API access for this connection. - 02 · Limit it to family logistics · Residents, listed family contacts and scheduled meetings. Clinical and care records stay out. - 03 · Volty admin approves · Our team configures it and an admin turns it on. - 04 · Meeting moves wait · The move tool runs as Check with staff so the director decides. ### The tools Volty gets Each one is a switch on the Sources page in Volty. - Identify a resident from a family contact · Reads - Read the next care conference · Reads - List family contacts on file · Reads - Reschedule a care conference · Changes Reading tools can be turned on straight away. Anything that changes August Health starts Off, and once on it can be set to check with staff, so each change waits for a colleague. ## Common questions ### Who can Volty answer about a resident? Only a person listed as a family contact on the resident's record in August Health, matched by the phone number or email they write from, and only about meeting times and community logistics. Anyone else is asked to call the community. Volty is for scheduling and front-desk questions, not for health records, and does not sign a BAA. ### How is August Health connected? August Health describes a RESTful API and starts new integrations from a request to its team. Your community asks August Health to enable access for this connection, then the Volty team configures a custom connection in Volty from what August Health grants, and a Volty admin approves it. ### Can families reschedule a care conference themselves? They can ask, and Volty offers the wellness director's open times. The move itself waits for approval: the reschedule tool starts Off, and most communities run it as Check with staff so the director accepts the new time before August Health is updated. ### How much does it cost to connect August Health with Volty? Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger. ## Related integrations - Mon Ami Clinics & healthcare - Spruce Health Clinics & healthcare - WhatsApp Business API Messaging channels - Google Calendar Calendar & booking - Gmail Email All integrations ## Start your free trial Talk to Volty · Start your free trial Sign up for our 7-day trial. No credit card needed. ## Not convinced? Hear more from our CEO and Volty The Leonard and Volty Show · 8 October 2026 ### Meta now charges for WhatsApp replies The Leonard and Volty Show · 1 October 2026 ### Too busy to hire? The Leonard and Volty Show · 21 September 2026 ### From $500 chatbot jobs to agentic AI The Leonard and Volty Show · 10 September 2026 ### Your AI is a new employee The Leonard and Volty Show · 4 September 2026 ### Trust in the AI world The Leonard and Volty Show · 29 August 2026 ### Does the AI model matter? The Leonard and Volty Show · 19 August 2026 ### What are AI agents? Meta now charges for WhatsApp replies. Here's what it means for your business, 8 October 2026 ## Links - [Clinics & healthcare](https://voltade.com/integrations?category=clinics) - [Mon AmiClinics & healthcare](https://voltade.com/integrations/mon-ami) - [Spruce HealthClinics & healthcare](https://voltade.com/integrations/spruce-health) - [WhatsApp Business APIMessaging channels](https://voltade.com/integrations/whatsapp) - [Google CalendarCalendar & booking](https://voltade.com/integrations/google-calendar) - [GmailEmail](https://voltade.com/integrations/gmail) - [All integrations](https://voltade.com/integrations)