# Aptly and Volty > Tenants report a leak on WhatsApp and Volty proposes a maintenance card on your Aptly board, while leasing staff ask it which offers have no reply. Property managers who run boards in Aptly let Volty answer residents from the right card and add new requests to a board, within the permissions each API key carries. Talk to Volty · Free trial Updated 2 Nov 2026 ## Slow drip in Unit 214 Luis sends a photo of the sink. A maintenance card waits for approval. LH Luis Herrera WhatsApp · Tenant Hi, there's water leaking under my kitchen sink. Unit 214. It's slow but steady. sink.jpg Volty Thanks Luis. Please put a bowl under it for now. Is it OK for maintenance to enter if you're not home? Yes that's fine Waiting for approval Aptly card on Maintenance: Unit 214, kitchen sink leak, entry permitted Approve · Edit · Decline Aptly card · Maintenance Unit 214 · Sink leak New request Resident Luis Herrera Property Cedar Ridge Apartments Entry Permitted Photo Attached from WhatsApp Proposed on the Maintenance board through Aptly's API ## What Volty does with Aptly Aptly is a workflow and CRM platform where property management teams run maintenance, leasing and renewals as boards of cards. Our team links it to Volty with an Aptly API key scoped to the boards you choose. A resident's photo of a leaking sink becomes a proposed maintenance card, and a leasing manager can ask which renewal offers have sat unanswered for a week. - Cards with the photo attached · Unit, problem, entry permission and the WhatsApp photo fill the card's fields. - The card's column is the answer · Residents hear which stage their request has reached on the board. - Stalled cards on request · Leasing asks which renewals have sat in one column too long. - Board permissions hold · Volty's key sees and writes only the boards Aptly's permissions allow. Connects with Aptly Core API, key with per-board permissions Volty reads Contacts, boards and cards the key can read Volty can change New cards and comments, Off at first Setup Built by our team, 120 requests a minute per key Category Property & real estate A December move-out notice from Unit 118 heads for the leasing board. ### Offers with no reply Monique checks the Offer Sent column before Friday's leasing meeting. Leasing team Volty · Team chat M Monique Which renewals have been in Offer Sent for more than a week? Looked up Aptly · Renewals board · Offer Sent · 3 cards over 7 days VoltyAPP Three: Unit 108 (Fischer, lease ends Dec 31), Unit 305 (Adeyemi, Jan 15) and Unit 412 (Sato, Jan 31). None have replied to the offer. ## As an automation Describe it to Volty in a sentence; it drafts the automation and an admin turns it on. 60-day renewal outreach - When · Mondays · Weekly run in Volty - Step 1 · Checks the renewals board · Leases ending within 60 days - Step 2 · Asks each resident to renew · Pre-approved template - Step 3 · Logs the answer · Leasing takes the negotiation Luis checks on his sink. The card says In Progress. ## How Volty connects to Aptly Aptly's API keys live under Setup, Developer, and each key carries its own board and inbox permissions. Aptly's help centre says API access comes with a Premium subscription. - 01 · Create a key under Setup, Developer · An Aptly admin creates a key for Volty. - 02 · Grant Read, Insert or Update per board · Read on renewals, Insert on maintenance, for example. Leave other boards out. - 03 · Map the card fields · We agree which fields Volty fills: unit, request, entry permission, photo. - 04 · Approve and set switches · A Volty admin approves the connection, then each tool is On, Check with staff or Off. ### The tools Volty gets Each one is a switch on the Sources page in Volty. - Find resident contact · Reads - Read board columns · Reads - Propose card · Changes - Comment on card · Changes Reading tools can be turned on straight away. Anything that changes Aptly starts Off, and once on it can be set to check with staff, so each change waits for a colleague. ## Common questions ### Where does an Aptly admin create the key for Volty? Aptly's Core API keys are created under Setup, Developer. Each key carries Read, Insert or Update permissions per board or inbox, so the key you give us can see only the boards Volty needs. Aptly's help centre says API access needs a Premium subscription. ### Can Volty add a resident's request to an Aptly board? Yes, if the key has Insert permission on that board and the tool is switched on. Volty proposes a card with the resident, the unit and the request in the fields you mapped. With Check with staff, a coordinator approves the card first. ### Will Volty see every board in our Aptly workspace? No. It sees what the key's permissions allow and what we agree to connect. A leasing board and a maintenance board can be shared while the owner accounting board stays out of reach. ### How much does it cost to connect Aptly with Volty? Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger. ## Related integrations - Rent Manager Property & real estate - Rentvine Property & real estate - HappyCo Property & real estate - Propertyware Property & real estate - RentCheck Property & real estate All integrations ## Start your free trial Talk to Volty · Start your free trial Sign up for our 7-day trial. No credit card needed. ## Not convinced? Hear more from our CEO and Volty The Leonard and Volty Show · 8 October 2026 ### Meta now charges for WhatsApp replies The Leonard and Volty Show · 1 October 2026 ### Too busy to hire? The Leonard and Volty Show · 21 September 2026 ### From $500 chatbot jobs to agentic AI The Leonard and Volty Show · 10 September 2026 ### Your AI is a new employee The Leonard and Volty Show · 4 September 2026 ### Trust in the AI world The Leonard and Volty Show · 29 August 2026 ### Does the AI model matter? The Leonard and Volty Show · 19 August 2026 ### What are AI agents? Meta now charges for WhatsApp replies. Here's what it means for your business, 8 October 2026 ## Links - [Property & real estate](https://voltade.com/integrations?category=property) - [Rent ManagerProperty & real estate](https://voltade.com/integrations/rent-manager) - [RentvineProperty & real estate](https://voltade.com/integrations/rentvine) - [HappyCoProperty & real estate](https://voltade.com/integrations/happyco) - [PropertywareProperty & real estate](https://voltade.com/integrations/propertyware) - [RentCheckProperty & real estate](https://voltade.com/integrations/rentcheck) - [All integrations](https://voltade.com/integrations)