# AI automation for WhatsApp and email > Volty is an AI agent for WhatsApp and email. Volty answers customers 24/7, tracks leads, sends quotations, and builds new automations when you ask in chat. Volty runs your enquiries, quotations and follow-ups on WhatsApp and email, while you watch every conversation and action from one console. Talk to Volty · See what it does ↓ Free 7-day trial. We set your workspace up for you. Trusted by industry leaders ## Volty is a general AI agent for businesses Volty answers your customers on WhatsApp and email, including the photos, voice notes and documents they send. Volty logs every enquiry, sends quotations from your price list, and alerts your team when a conversation goes quiet. Volty builds new dashboards and automations when your team describes one in chat. ## Volty runs your front office, not just your inbox. WhatsApp and email land in one shared inbox. Volty answers, sorts, and passes on only the conversations that need someone on your team. See how the inbox works → ### Inbox: what Volty does #### Read anything they send A customer sends whatever is to hand. Volty reads it and answers, rather than asking them to type it out again. Photos and screenshots A customer sends a picture of what they want, and Volty reads it and answers. Volty reads the text out of photos and scanned documents rather than asking the customer to retype it. Voice notes Volty transcribes each voice note in the language it was spoken in, so a message left in Malay or Mandarin is answered without anyone on your team playing it back. PDFs and spreadsheets Volty opens the attachment and reads the contents, not the filename. A purchase order arrives as a PDF and Volty answers on what is inside it. #### Answer in your customer's language Your customer's language Volty answers in your customer's language and remembers which language each contact prefers, so the next conversation starts in the right one. #### Keep your number and your history Nothing your customers already have has to change. Your own WhatsApp number Volty runs on your own WhatsApp number, connected directly through Meta rather than resold by a middleman, so the number your customers already have keeps working. Your existing chat history Volty imports up to 6 months of chat from the WhatsApp Business app, so it starts knowing what your customers have already asked. ## Volty fixes things before anyone notices. Describe a rule once in plain English. Volty runs it on a schedule, on an event, or when one of your other tools calls in. See how automations are built → ### Automations: what Volty does #### Log leads and send quotations The two jobs that eat a sales day, running without anyone starting them. Lead tracking Volty logs each new enquiry into a leads table and moves it through your stages as the conversation progresses. Quotations Volty looks up the price from your price list and replies with the quotation, inside or outside WhatsApp's 24-hour window. #### Book slots and watch stock Volty runs these against your own systems, on your schedule. Bookings Once your booking system is connected, Volty checks availability and books the slot through it. Stock alerts One Volty customer runs a stock check every 5 minutes and messages the team when a line runs low. #### Flag quiet threads and reply after hours The conversations that go cold are the ones nobody is watching. Nothing goes cold Volty alerts the owner when a conversation has gone unanswered for 30 minutes. The alert goes to your team, not to the customer. After-hours replies Someone messages at 11pm. Volty answers what it can, and when they ask for a person it tells them the team has their message and when the team will be back, in their own language, instead of leaving them waiting until morning. ## Your team describes a tool. Volty builds it. No developer, no ticket, no waiting for the next sprint. See how mini-apps are built → ### Vibe coding: what Volty does #### Ask in a sentence Say it the way you would say it out loud “Tell me when a quotation has gone two days without a reply.” That is the whole brief, and it is the same sentence a person on your team would say out loud. #### Get dashboards and tables Volty builds the screen, wires up the data, and leaves it where your team already works. Dashboards and mini-apps on request Ask for “a lead board with our pipeline” or “a view of this week's enquiries”. Volty builds the screen, wires up the data, and publishes it to your Mini Apps page once a person approves it. Charts, tables and forms in seconds Volty spins up a view of any data right inside the conversation, without leaving the thread. Your own tables Create a lead tracker, a report log or a project board. Volty fills it from conversations automatically, and your team queries or exports it whenever you like. #### Add a chat widget to your site Live site widgets Volty builds a “Chat with us” launcher for your website in minutes, styled to your brand, and records who each visitor is and where they came from. #### Approve before it ships Nothing Volty writes goes live until a person on your team says so. You approve the result, not the code Volty writes the app and leaves it sitting in Pending approval until someone on your team opens it, tries it, and says yes. One click rejects it. A workspace that gets sharper Volty picks up how your team answers and what your customers keep asking for. Routine details apply on their own. Anything important waits for you. ◆ Why Voltade is different ## Volty replaces three products. Most teams pay for a chat inbox, a workflow builder, and something to make the AI part work. Volty is all three, on one bill. ### An omnichannel inbox WATI · Respond.io · Sleekflow What you get today A finished product. Your team works the way the tool was built, and the bill grows with every seat. What Volty does An inbox that fits your business. Ask Volty for a new field, or a view showing only the conversations you care about, and Volty adds it. ### A workflow builder Zapier · n8n · Make What you get today Nodes to wire together, plus the WhatsApp connection, its message rules and its approvals to maintain yourself. What Volty does Volty is already connected to your WhatsApp. Ask for an automation and Volty builds it, without you wiring anything up or handling Meta’s rules. ### An AI agent platform What you get today Weeks of setup with an engineer before anything answers a customer. What Volty does Volty interviews your team, configures itself, and answers the same day. ◇ Pricing ## Same Volty on every plan. You pick how much it does. Unlimited seats, unlimited contacts. Other tools charge you more as your team and contact list grow. Volty only charges for the work it does. Currency Plus US$157 per month Start here The usage most workspaces run on Pro US$394 per month 2.5× the usage of Plus Max US$789 per month 5× the usage of Plus Ultra US$1,579 per month 20× the usage of Plus Enterprise Talk to us 40× the usage of Plus, on terms of your own team@voltade.co → Usage resets weekly · Top up or move up any time · No overage bill Talk to Volty · See how Volty works → Free 7-day trial. We set your workspace up for you. ◈ Our story ## Voltade built custom AI agents for three years before building Volty. Leonard Loo · CEO Carl Luo · CTO Leonard and Carl founded Voltade in 2023 with one mission: make every company an AI company, starting with small and medium businesses. Leonard ran product at GovTech Singapore, where he built form.gov.sg and go.gov.sg. Carl was a senior engineer at AXA, Sea, Garena and GoTo. Andrew Chan Managing Director · The Soup Spoon > The chatbot has not only enhanced our customer support but also streamlined internal workflows, saving us significant time and reducing errors. Sung Co-founder · Grain > Voltade's AI has streamlined our processes, reduced time spent on manual tasks, minimised human error and saved our team hundreds of hours of productivity. Timothy Joshua CEO · illum.e > Over the months, Voltade has saved us over 60 hours each month, improved website lead conversion by 20% and allows conversion to take place faster without a human! Marcus Lim CTO · PropertyLimBrothers > Voltade has been instrumental in helping us create our own intelligent chat system that's uniquely tuned to our business needs - they're professional, insightful and easygoing! Ang Peng Siong Former Olympian · APS Swim School > For AI technology integration into your business outreach, Voltade is the partnership I can trust. Lucy Managing Director · Elements Wellness > Since implementing Voltade, we've gained powerful insights into our customers' demands, enabling us to make impactful, strategic changes. Darrell Er Founder · Overmugged > We saved 50 man hours each month, and improved conversion through faster replies to customers! Kai Yang Founder · Cake Inspiration > I can fix the agent myself now, without waiting on an engineer. Jolene Marketing Director · SL Aesthetic Group > Now with automation, we deliver faster, more consistent responses… and the humans focus on the higher-value, personalised customer service. Hardev Singh Director · Ashford Dental > Our customer service staff have far more time for other tasks and the AI chat feature is wonderful to work with. Andrew Chan Managing Director · The Soup Spoon > The chatbot has not only enhanced our customer support but also streamlined internal workflows, saving us significant time and reducing errors. Sung Co-founder · Grain > Voltade's AI has streamlined our processes, reduced time spent on manual tasks, minimised human error and saved our team hundreds of hours of productivity. Timothy Joshua CEO · illum.e > Over the months, Voltade has saved us over 60 hours each month, improved website lead conversion by 20% and allows conversion to take place faster without a human! Marcus Lim CTO · PropertyLimBrothers > Voltade has been instrumental in helping us create our own intelligent chat system that's uniquely tuned to our business needs - they're professional, insightful and easygoing! Ang Peng Siong Former Olympian · APS Swim School > For AI technology integration into your business outreach, Voltade is the partnership I can trust. Lucy Managing Director · Elements Wellness > Since implementing Voltade, we've gained powerful insights into our customers' demands, enabling us to make impactful, strategic changes. Darrell Er Founder · Overmugged > We saved 50 man hours each month, and improved conversion through faster replies to customers! Kai Yang Founder · Cake Inspiration > I can fix the agent myself now, without waiting on an engineer. Jolene Marketing Director · SL Aesthetic Group > Now with automation, we deliver faster, more consistent responses… and the humans focus on the higher-value, personalised customer service. Hardev Singh Director · Ashford Dental > Our customer service staff have far more time for other tasks and the AI chat feature is wonderful to work with. Lucy Managing Director · Elements Wellness > Since implementing Voltade, we've gained powerful insights into our customers' demands, enabling us to make impactful, strategic changes. Darrell Er Founder · Overmugged > We saved 50 man hours each month, and improved conversion through faster replies to customers! Kai Yang Founder · Cake Inspiration > I can fix the agent myself now, without waiting on an engineer. Jolene Marketing Director · SL Aesthetic Group > Now with automation, we deliver faster, more consistent responses… and the humans focus on the higher-value, personalised customer service. Hardev Singh Director · Ashford Dental > Our customer service staff have far more time for other tasks and the AI chat feature is wonderful to work with. Andrew Chan Managing Director · The Soup Spoon > The chatbot has not only enhanced our customer support but also streamlined internal workflows, saving us significant time and reducing errors. Sung Co-founder · Grain > Voltade's AI has streamlined our processes, reduced time spent on manual tasks, minimised human error and saved our team hundreds of hours of productivity. Timothy Joshua CEO · illum.e > Over the months, Voltade has saved us over 60 hours each month, improved website lead conversion by 20% and allows conversion to take place faster without a human! Marcus Lim CTO · PropertyLimBrothers > Voltade has been instrumental in helping us create our own intelligent chat system that's uniquely tuned to our business needs - they're professional, insightful and easygoing! Ang Peng Siong Former Olympian · APS Swim School > For AI technology integration into your business outreach, Voltade is the partnership I can trust. Lucy Managing Director · Elements Wellness > Since implementing Voltade, we've gained powerful insights into our customers' demands, enabling us to make impactful, strategic changes. Darrell Er Founder · Overmugged > We saved 50 man hours each month, and improved conversion through faster replies to customers! Kai Yang Founder · Cake Inspiration > I can fix the agent myself now, without waiting on an engineer. Jolene Marketing Director · SL Aesthetic Group > Now with automation, we deliver faster, more consistent responses… and the humans focus on the higher-value, personalised customer service. Hardev Singh Director · Ashford Dental > Our customer service staff have far more time for other tasks and the AI chat feature is wonderful to work with. Andrew Chan Managing Director · The Soup Spoon > The chatbot has not only enhanced our customer support but also streamlined internal workflows, saving us significant time and reducing errors. Sung Co-founder · Grain > Voltade's AI has streamlined our processes, reduced time spent on manual tasks, minimised human error and saved our team hundreds of hours of productivity. Timothy Joshua CEO · illum.e > Over the months, Voltade has saved us over 60 hours each month, improved website lead conversion by 20% and allows conversion to take place faster without a human! Marcus Lim CTO · PropertyLimBrothers > Voltade has been instrumental in helping us create our own intelligent chat system that's uniquely tuned to our business needs - they're professional, insightful and easygoing! Ang Peng Siong Former Olympian · APS Swim School > For AI technology integration into your business outreach, Voltade is the partnership I can trust. Voltade then built custom AI agents for over 100 businesses: clinics, schools, factories, restaurants and retailers. Each agent learned one business inside out: its catalogue, its schedules, its own way of talking to customers. See what Voltade built → Now you build it yourself, by talking to Volty. Volty is everything Voltade learned across those builds, running as a product you can start today. No engineers, no implementation project, no technical team. ◫ Resources ## Voltade publishes what we learned building AI agents for over 100 businesses. The frameworks and the reasoning behind Volty, not the feature list. Start here if you want to understand the thinking before you try the product. The Volty whitepaper. What runs underneath Volty: how the agent reads an incoming message, when it answers on its own, and where a person stays in the loop. Read the whitepaper → ### Voltade resources The Volty whitepaper. What runs underneath Volty: how the agent reads an incoming message, when it answers on its own, and where a person stays in the loop. Be a refounder, not an heir. Why the owners rebuilding a business they inherited are the ones moving fastest on automation. Everything else Voltade writes. Field notes from the builds, WhatsApp deep-dives, and the glossary of terms this industry keeps using without defining. Common questions ## The honest answers, up front. Do we need engineers to set Volty up? No. Volty onboards itself by talking to you: Volty asks what your business does, how you speak to customers, and what your edge cases look like, then drafts its own instructions for you to approve. Two steps stay manual because Meta requires them: connecting your WhatsApp number runs through Meta's own signup flow with your business account, and inviting teammates is your call. What can Volty read from a customer's message? Volty reads text, photos, screenshots, receipts, voice notes, PDFs, spreadsheets, documents, video, location pins and contact cards. Volty transcribes voice notes and reads text inside images and scanned documents, so a customer photographing a handwritten order gets a real answer rather than a request to type it out. What can Volty automate? Volty automates lead tracking, quotation replies from your price list, appointment booking through a connected booking system, stock and inventory alerts, unanswered-conversation alerts, and after-hours acknowledgements. Anyone on your team can add a new automation by describing it in chat, and an admin approves it before it runs. Which languages does Volty work in? Volty answers in whatever language the customer writes in, and remembers which language each contact prefers so the next conversation starts correctly. What happens when Volty gets something wrong? Volty starts in draft mode, so every reply waits for a person until you decide it does not need to. When someone on your team replies in a thread, Volty steps back from that conversation for 30 minutes. What Volty learns about a contact is reviewed before it sticks: routine details apply on their own, anything sensitive waits for a person, and every automatic change has a one-tap undo. Can Volty work alongside the WhatsApp Business app we already use? Yes. Volty connects your existing number through Meta and imports up to 6 months of chat history, so your team keeps its context. Your team can carry on replying from their phones, and when they do, Volty steps back from that conversation and learns from how they answered. ● Start with a conversation ## Volty starts by asking about your business. No implementation project and no engineers on site. Volty interviews your team, drafts how it should answer, and tests itself before it talks to a single customer. Talk to Volty · See pricing → Free 7-day trial. We set your workspace up for you. ## Links - [See how the inbox works →](https://voltade.com/how-volty-works#the-inbox) - [See how automations are built →](https://voltade.com/how-volty-works#automations) - [See how mini-apps are built →](https://voltade.com/how-volty-works#mini-apps) - [See how Volty works →](https://voltade.com/how-volty-works) - [See what Voltade built →](https://voltade.com/case-studies) - [Read the whitepaper →](https://voltade.com/whitepaper/volty-platform-architecture)